We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working. Calling the Comcast SIP/Trunking team number results in dead air too. Anyone else seeing it? -A
I'm seeing a DynDNS outage.. maybe related? On Wed, Mar 10, 2021 at 7:18 PM Aaron C. de Bruyn via Outages < outages@outages.org> wrote:
We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working.
Calling the Comcast SIP/Trunking team number results in dead air too.
Anyone else seeing it?
-A _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Thanks, Nick Wilkens (734) 344-4942 nick.wilkens@mnxsolutions.com https://www.mnxsolutions.com Managed Services, Cloud Hosting & Business Voice
Seems to be working in the Mid-Atlantic region. KP On Wed, Mar 10, 2021 at 7:18 PM Aaron C. de Bruyn via Outages < outages@outages.org> wrote:
We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working.
Calling the Comcast SIP/Trunking team number results in dead air too.
Anyone else seeing it?
-A _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Can confirm, inbound calls to our PRI circuit in Boston will just ring indefinitely Sent from ProtonMail Mobile On Wed, Mar 10, 2021 at 7:11 PM, Aaron C. de Bruyn via Outages <outages@outages.org> wrote:
We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working.
Calling the Comcast SIP/Trunking team number results in dead air too.
Anyone else seeing it?
-A
I finally got in touch with the Comcast PRI team a few minutes ago. They didn't acknowledge an outage, but they said they would create an "8 hour ticket" for me--meaning that they are aware we aren't getting any inbound calls and they'll get back to us "within 8 hours". Stellar service for a $2k/mo phone setup. Outbound is working, but all inbound calls just receive 'dead air'. It looks like signalling is getting passed to our PBX, but no voice data. Our backup provider that covers about 20% of our phone lines is still up and working with no issues. -A On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <aaron@heyaaron.com> wrote:
We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working.
Calling the Comcast SIP/Trunking team number results in dead air too.
Anyone else seeing it?
-A
Services just recovered for me. -A On Wed, Mar 10, 2021 at 4:37 PM Aaron C. de Bruyn <aaron@heyaaron.com> wrote:
I finally got in touch with the Comcast PRI team a few minutes ago. They didn't acknowledge an outage, but they said they would create an "8 hour ticket" for me--meaning that they are aware we aren't getting any inbound calls and they'll get back to us "within 8 hours". Stellar service for a $2k/mo phone setup.
Outbound is working, but all inbound calls just receive 'dead air'. It looks like signalling is getting passed to our PBX, but no voice data.
Our backup provider that covers about 20% of our phone lines is still up and working with no issues.
-A
On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <aaron@heyaaron.com> wrote:
We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working.
Calling the Comcast SIP/Trunking team number results in dead air too.
Anyone else seeing it?
-A
Dyn also just recovered! On Wed, Mar 10, 2021 at 7:47 PM Aaron C. de Bruyn via Outages < outages@outages.org> wrote:
Services just recovered for me.
-A
On Wed, Mar 10, 2021 at 4:37 PM Aaron C. de Bruyn <aaron@heyaaron.com> wrote:
I finally got in touch with the Comcast PRI team a few minutes ago. They didn't acknowledge an outage, but they said they would create an "8 hour ticket" for me--meaning that they are aware we aren't getting any inbound calls and they'll get back to us "within 8 hours". Stellar service for a $2k/mo phone setup.
Outbound is working, but all inbound calls just receive 'dead air'. It looks like signalling is getting passed to our PBX, but no voice data.
Our backup provider that covers about 20% of our phone lines is still up and working with no issues.
-A
On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <aaron@heyaaron.com> wrote:
We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working.
Calling the Comcast SIP/Trunking team number results in dead air too.
Anyone else seeing it?
-A
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Thanks, Nick Wilkens (734) 344-4942 nick.wilkens@mnxsolutions.com https://www.mnxsolutions.com Managed Services, Cloud Hosting & Business Voice
That's a strange coincidence. *puts on conspiracy theory hat* -A On Wed, Mar 10, 2021 at 4:48 PM Nick Wilkens <nick.wilkens@mnxsolutions.com> wrote:
Dyn also just recovered!
On Wed, Mar 10, 2021 at 7:47 PM Aaron C. de Bruyn via Outages < outages@outages.org> wrote:
Services just recovered for me.
-A
On Wed, Mar 10, 2021 at 4:37 PM Aaron C. de Bruyn <aaron@heyaaron.com> wrote:
I finally got in touch with the Comcast PRI team a few minutes ago. They didn't acknowledge an outage, but they said they would create an "8 hour ticket" for me--meaning that they are aware we aren't getting any inbound calls and they'll get back to us "within 8 hours". Stellar service for a $2k/mo phone setup.
Outbound is working, but all inbound calls just receive 'dead air'. It looks like signalling is getting passed to our PBX, but no voice data.
Our backup provider that covers about 20% of our phone lines is still up and working with no issues.
-A
On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <aaron@heyaaron.com> wrote:
We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working.
Calling the Comcast SIP/Trunking team number results in dead air too.
Anyone else seeing it?
-A
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Thanks, Nick Wilkens (734) 344-4942 nick.wilkens@mnxsolutions.com https://www.mnxsolutions.com Managed Services, Cloud Hosting & Business Voice
Dyn services appear online for us as well, but their status page has not updated…. wouldn’t call it out of the woods yet. https://dynstatus.com https://ocistatus.oraclercloud.com From: Outages <outages-bounces@outages.org> On Behalf Of Nick Wilkens via Outages Sent: Wednesday, March 10, 2021 4:49 PM To: Aaron C. de Bruyn <aaron@heyaaron.com> Cc: outages@outages.org Subject: Re: [outages] Comcast Voice Outage? Dyn also just recovered! On Wed, Mar 10, 2021 at 7:47 PM Aaron C. de Bruyn via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Services just recovered for me. -A On Wed, Mar 10, 2021 at 4:37 PM Aaron C. de Bruyn <aaron@heyaaron.com<mailto:aaron@heyaaron.com>> wrote: I finally got in touch with the Comcast PRI team a few minutes ago. They didn't acknowledge an outage, but they said they would create an "8 hour ticket" for me--meaning that they are aware we aren't getting any inbound calls and they'll get back to us "within 8 hours". Stellar service for a $2k/mo phone setup. Outbound is working, but all inbound calls just receive 'dead air'. It looks like signalling is getting passed to our PBX, but no voice data. Our backup provider that covers about 20% of our phone lines is still up and working with no issues. -A On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <aaron@heyaaron.com<mailto:aaron@heyaaron.com>> wrote: We just had several Comcast SIP trunks in Oregon and Washington stop accepting inbound calls. When you dial one of the trunk numbers you just get dead air. Outbound calls appear to be working. Calling the Comcast SIP/Trunking team number results in dead air too. Anyone else seeing it? -A _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages<https://puck.nether.net/mailman/listinfo/outages> -- Thanks, Nick Wilkens (734) 344-4942 nick.wilkens@mnxsolutions.com<mailto:nick.wilkens@mnxsolutions.com> https://www.mnxsolutions.com<https://www.mnxsolutions.com> Managed Services, Cloud Hosting & Business Voice NOTICE: This email message is for the sole use of the intended recipient(s) and may contain information that is confidential and protected from disclosure by the attorney-client privilege, as attorney work product, or by other applicable privileges. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.
participants (5)
-
Aaron C. de Bruyn -
Jonathan Bucud -
Kenneth Padgett -
Nick Wilkens -
William Peebles