Thank you! David Ramsey [cid:image001.png@01DB04EB.7C06AEC0] 111 Marvin A Smith Industrial Drive, Suite 102 Kilgore, Texas 75662 dramsey@bcsgroup.net<mailto:dramsey@bcsgroup.net> (903) 984-4332 (903) 218-6040 fax From: Michael J Wheeler <mwheeler@mwheeler.net> Sent: Thursday, September 12, 2024 8:11 AM To: outages@outages.org; David Ramsey <dramsey@bcsgroup.net> Subject: Re: AT&T ISSUES WITH OUTLOOK Microsoft is "Investigating":https://azure.status.microsoft/en-us/status " Investigating - customer reports of connectivity issues We are investigating customer reports of a potential issue connecting to Microsoft services from AT&T networks. More details will be provided as they become available. This message was last updated at 13:02 UTC on 12 September 2024" ________________________________ From: Outages <outages-bounces@outages.org<mailto:outages-bounces@outages.org>> on behalf of David Ramsey via Outages <outages@outages.org<mailto:outages@outages.org>> Sent: Thursday, September 12, 2024 8:08 AM To: outages@outages.org<mailto:outages@outages.org> <outages@outages.org<mailto:outages@outages.org>> Subject: [outages] AT&T ISSUES WITH OUTLOOK Reporting issues with AT&T and OUTLOOK.COM resolutions David Ramsey [cid:image001.png@01DB04EB.7C06AEC0] 111 Marvin A Smith Industrial Drive, Suite 102 Kilgore, Texas 75662 dramsey@bcsgroup.net<mailto:dramsey@bcsgroup.net> (903) 984-4332 (903) 218-6040 fax CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you believe the message is a phishing attempt, be sure to report it. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

This may be getting fixed, it returned about 20 mins ago from my AT&T endpoints I've been testing with AzureGovCRs this morning. I can also load the Azure portal now On Thu, Sep 12, 2024 at 8:25 AM Marc Hopkins via Outages < outages@outages.org> wrote:

FYI, we’re seeing similar issues thru HE. Not sure if AT&T is upstream somewhere, as we’re a few layers removed from that engineering.

*J. Marc Hopkins**, **MBA, CCNA, CETL ** marc@swoca.net <marc@swoca.net>*

Chief Technology Officer [image: SWOCA Logo] <http://www.swoca.net/>

* Technical Services Support 513-869-4750 | tsssupport@swoca.net <tsssupport@swoca.net>*

* Visit our Service Desk <https://helpdesk.swoca.net/> for assistance.*

*“The only people with whom you should try to get even are those who have helped you.” John E. Southard*

<https://outlook.office.com/bookwithme/user/3cf0a7c958404ffc870944266aa6b41d@swoca.net?anonymous&ep=bwmEmailSignature>*Book time to meet with me <https://outlook.office.com/bookwithme/user/3cf0a7c958404ffc870944266aa6b41d@swoca.net?anonymous&ep=bwmEmailSignature> (Members Only)*

*From:* Outages <outages-bounces@outages.org> *On Behalf Of *David Ramsey via Outages *Sent:* Thursday, September 12, 2024 9:12 AM *To:* Michael J Wheeler <mwheeler@mwheeler.net>; outages@outages.org *Subject:* Re: [outages] AT&T ISSUES WITH OUTLOOK

[CAUTION: EXTERNAL EMAIL]

Thank you!

*David Ramsey*

111 Marvin A Smith Industrial Drive, Suite 102

Kilgore, Texas 75662

dramsey@bcsgroup.net

(903) 984-4332

(903) 218-6040 fax

*From:* Michael J Wheeler <mwheeler@mwheeler.net> *Sent:* Thursday, September 12, 2024 8:11 AM *To:* outages@outages.org; David Ramsey <dramsey@bcsgroup.net> *Subject:* Re: AT&T ISSUES WITH OUTLOOK

Microsoft is "Investigating":https://azure.status.microsoft/en-us/status

" Investigating - customer reports of connectivity issues

We are investigating customer reports of a potential issue connecting to Microsoft services from AT&T networks. More details will be provided as they become available.

This message was last updated at 13:02 UTC on 12 September 2024" ------------------------------

*From:* Outages <outages-bounces@outages.org> on behalf of David Ramsey via Outages <outages@outages.org> *Sent:* Thursday, September 12, 2024 8:08 AM *To:* outages@outages.org <outages@outages.org> *Subject:* [outages] AT&T ISSUES WITH OUTLOOK

Reporting issues with AT&T and OUTLOOK.COM resolutions

*David Ramsey*

111 Marvin A Smith Industrial Drive, Suite 102

Kilgore, Texas 75662

dramsey@bcsgroup.net

(903) 984-4332

(903) 218-6040 fax

*CAUTION:* This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you believe the message is a phishing attempt, be sure to report it.

_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Resending as plain text. This is the status from our M365 portal: Title: Users may be unable to access one or more Microsoft 365 services User impact: Users may be unable to access one or more Microsoft 365 services. More info: Impacted Microsoft 365 services and applications include, but aren't limited to: - Microsoft Teams - Exchange Online - SharePoint Online Current status: We've worked with the third-party Internet Service Provider (ISP) and confirmed that a change within their managed-environment resulted in impact. The ISP has reverted the change and we're now seeing signs of recovery. We're continuing to monitor network telemetry data to ensure a full recovery. Scope of impact: Impact is specific to a subset of users who are attempting to access the service from the North America region. Next update by: Thursday, September 12, 2024, at 3:00 PM UTC Bruce Wainer Bruce Wainer On Thu, Sep 12, 2024 at 10:04 AM David Ramsey via Outages <outages@outages.org> wrote:

We are getting reports as of 5 mins ago about users starting to get their Outlook apps open to review emails. Thank you.

David Ramsey

111 Marvin A Smith Industrial Drive, Suite 102

Kilgore, Texas 75662

dramsey@bcsgroup.net

(903) 984-4332

(903) 218-6040 fax

From: Outages <outages-bounces@outages.org> On Behalf Of Jacob Perkins via Outages Sent: Thursday, September 12, 2024 8:29 AM To: Marc Hopkins <marc@swoca.net> Cc: outages@outages.org Subject: Re: [outages] AT&T ISSUES WITH OUTLOOK

This may be getting fixed, it returned about 20 mins ago from my AT&T endpoints I've been testing with AzureGovCRs this morning. I can also load the Azure portal now

On Thu, Sep 12, 2024 at 8:25 AM Marc Hopkins via Outages <outages@outages.org> wrote:

FYI, we’re seeing similar issues thru HE. Not sure if AT&T is upstream somewhere, as we’re a few layers removed from that engineering.

J. Marc Hopkins, MBA, CCNA, CETL marc@swoca.net

Chief Technology Officer

Technical Services Support 513-869-4750 | tsssupport@swoca.net

Visit our Service Desk for assistance.

“The only people with whom you should try to get even are those who have helped you.” John E. Southard

Book time to meet with me (Members Only)

From: Outages <outages-bounces@outages.org> On Behalf Of David Ramsey via Outages Sent: Thursday, September 12, 2024 9:12 AM To: Michael J Wheeler <mwheeler@mwheeler.net>; outages@outages.org Subject: Re: [outages] AT&T ISSUES WITH OUTLOOK

[CAUTION: EXTERNAL EMAIL]

Thank you!

David Ramsey

111 Marvin A Smith Industrial Drive, Suite 102

Kilgore, Texas 75662

dramsey@bcsgroup.net

(903) 984-4332

(903) 218-6040 fax

From: Michael J Wheeler <mwheeler@mwheeler.net> Sent: Thursday, September 12, 2024 8:11 AM To: outages@outages.org; David Ramsey <dramsey@bcsgroup.net> Subject: Re: AT&T ISSUES WITH OUTLOOK

Microsoft is "Investigating":https://azure.status.microsoft/en-us/status

" Investigating - customer reports of connectivity issues

We are investigating customer reports of a potential issue connecting to Microsoft services from AT&T networks. More details will be provided as they become available.

This message was last updated at 13:02 UTC on 12 September 2024"

________________________________

From: Outages <outages-bounces@outages.org> on behalf of David Ramsey via Outages <outages@outages.org> Sent: Thursday, September 12, 2024 8:08 AM To: outages@outages.org <outages@outages.org> Subject: [outages] AT&T ISSUES WITH OUTLOOK

Reporting issues with AT&T and OUTLOOK.COM resolutions

David Ramsey

111 Marvin A Smith Industrial Drive, Suite 102

Kilgore, Texas 75662

dramsey@bcsgroup.net

(903) 984-4332

(903) 218-6040 fax

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you believe the message is a phishing attempt, be sure to report it.

_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you believe the message is a phishing attempt, be sure to report it.

_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages