BT international links

Looks Like BT are suffering a national issue with accessing sites outside of the UK Affects broadband and leased line customers. Trying to call them results in an automated message saying as such and v long wait times (over 30mins and still no-one to talk to ..) Broadband status page http://btbusiness.custhelp.com/app/service_status/also shows this issue. -- Martin Hepworth, CISSP Oxford, UK

On Fri, 5 Oct 2012, Martin Hepworth wrote:
Looks Like BT are suffering a national issue with accessing sites outside of the UK
Affects broadband and leased line customers.
Trying to call them results in an automated message saying as such and v long wait times (over 30mins and still no-one to talk to ..)
Broadband status page http://btbusiness.custhelp.com/app/service_status/ also shows this issue.
We have been seeing a lot of latency and packetloss via their GBLX links today. Traceroutes as of around 15 mins ago to the sites I've been testing to/from now traverse Level(3) instead with no loss. regards
participants (2)
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Jess Kitchen
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Martin Hepworth