Level 3 Detroit Outage - Information

FYI Level 3 Detroit Service Outage
Deena from Level3 said there is was a fiber cut and no ETA when it will be repaired. Level 3 ticket # 2940692.

I saw this splice get completed around at about 17 minutes past midnight Eastern, but we just started to see a lot of packet loss on Level(3) again. Does anyone know if there are further issues with Level(3) in Detroit (or elsewhere), or possible if the night's fiber splice failed again? -Bill
FYI
Level 3 Detroit Service Outage
Deena from Level3 said there is was a fiber cut and no ETA when it will be repaired. Level 3 ticket # 2940692.
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Bill, This is what I got last night before the cut was repaired. I was notified at 1:00AM that the splice had been completed. I still saw some packet loss after the repair but I'm guessing I was still on the alternate path. Hope this helps, -Brian
I received an update from level 3 stating that there is a fiber cut in Kalamazoo, MI which is affecting Level 3 traffic due to traffic taking an alternate path. The alternate path had a card failure compounding the issues. At this time, the traffic may be slow and intermittent at times until the fiber cut is fully restored. The current ETR is 2 - 4 hours for the fiber to be repaired. Please let us know if you have further questions.
On Nov 6, 2008, at 2:09 PM, Bill Wichers wrote:
I saw this splice get completed around at about 17 minutes past midnight Eastern, but we just started to see a lot of packet loss on Level(3) again. Does anyone know if there are further issues with Level(3) in Detroit (or elsewhere), or possible if the night's fiber splice failed again?
-Bill
FYI
Level 3 Detroit Service Outage
Deena from Level3 said there is was a fiber cut and no ETA when it will be repaired. Level 3 ticket # 2940692.
_______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Brian DuRoss bduross@mediaspangroup.com Network & Systems Administrator Information Technology MediaSpan Group 333 Jackson Plaza Ann Arbor MI 48103 phone: 734.887.4400 Ext. 1141 cell: 734.546.0734 fax: 734.887.4401 pager: 800.200.8589

One of my carriers tells me that last night a "temporary fix" was put in place but that a permanent repair of the cut fiber is supposed to happen at midnight tonight (Thursday night). There was some guessing that the problems earlier today may have been due to trouble with the "temporary fix". No one seems to have much detail as to what has been happening. -Bill
-----Original Message----- From: Brian DuRoss [mailto:bduross@mediaspangroup.com] Sent: Thursday, November 06, 2008 5:15 PM To: Bill Wichers Cc: outages@outages.org Subject: Re: [outages] Level 3 Detroit Outage - Information
Bill,
This is what I got last night before the cut was repaired. I was notified at 1:00AM that the splice had been completed. I still saw some packet loss after the repair but I'm guessing I was still on the alternate path.
Hope this helps,
-Brian
I received an update from level 3 stating that there is a fiber cut in Kalamazoo, MI which is affecting Level 3 traffic due to traffic taking an alternate path. The alternate path had a card failure compounding the issues. At this time, the traffic may be slow and intermittent at times until the fiber cut is fully restored. The current ETR is 2 - 4 hours for the fiber to be repaired. Please let us know if you have further questions.
[snip]
participants (2)
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Bill Wichers
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Brian DuRoss