We out experiencing the following issues at our Columbus, OH facility: Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end. Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end. While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened. Joe Ghammashi Manager, NDS Infrastructure Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294 Fax: +1.614.421.5494 Email: jghammashi@norse.com
An engineer from Windstream has confirmed that our outage in Columbus, OH is also related to the larger outage affecting the upper mid-west region. Joe Ghammashi +1.614.421.5294 norse.com Please think before printing this email -----Original Message----- From: Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 1:44 PM To: 'outages@outages.org' Subject: Windstream Outage Affecting Ohio? We out experiencing the following issues at our Columbus, OH facility: Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end. Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end. While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened. Joe Ghammashi Manager, NDS Infrastructure Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294 Fax: +1.614.421.5494 Email: jghammashi@norse.com
Just got word from some higher-ups in Windstream that the Voice issue is supposedly on track for resolution around 15:00 CDT. Consider me hopeful, yet highly skeptical. ================================ Nick “Bernie” Bernhardt (608) 819-3153 nick.bernhardt@landmark.coop ================================ “We are a COOPERATIVE business dedicated to providing rural and urban customers with the HIGHEST QUALITY products and services. We will enhance our producers’ profitability, EXCEED customer expectations and keep our cooperative financially STRONG.” -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 02:10 PM To: 'outages@outages.org' Subject: Re: [outages] Windstream Outage Affecting Ohio? An engineer from Windstream has confirmed that our outage in Columbus, OH is also related to the larger outage affecting the upper mid-west region. Joe Ghammashi +1.614.421.5294 norse.com Please think before printing this email -----Original Message----- From: Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 1:44 PM To: 'outages@outages.org' Subject: Windstream Outage Affecting Ohio? We out experiencing the following issues at our Columbus, OH facility: Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end. Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end. While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened. Joe Ghammashi Manager, NDS Infrastructure Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294 Fax: +1.614.421.5494 Email: jghammashi@norse.com _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Just did some testing from a PRI in our Downtown Chicago office and the call connects however there is no audio. This is also affecting a larger office in Aurora, IL. We hare not hearing anything like an ETR from our contacts (mostly in the business side of Windstream), just the unhappiness that goes with a major outage. On Wed, Oct 24, 2012 at 3:32 PM, bernie listsub < bernie.listsub@landmark.coop> wrote:
Just got word from some higher-ups in Windstream that the Voice issue is supposedly on track for resolution around 15:00 CDT.
Consider me hopeful, yet highly skeptical.
================================ Nick “Bernie” Bernhardt (608) 819-3153 nick.bernhardt@landmark.coop ================================ “We are a COOPERATIVE business dedicated to providing rural and urban customers with the HIGHEST QUALITY products and services. We will enhance our producers’ profitability, EXCEED customer expectations and keep our cooperative financially STRONG.”
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 02:10 PM To: 'outages@outages.org' Subject: Re: [outages] Windstream Outage Affecting Ohio?
An engineer from Windstream has confirmed that our outage in Columbus, OH is also related to the larger outage affecting the upper mid-west region.
Joe Ghammashi +1.614.421.5294 norse.com
Please think before printing this email
-----Original Message----- From: Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 1:44 PM To: 'outages@outages.org' Subject: Windstream Outage Affecting Ohio?
We out experiencing the following issues at our Columbus, OH facility:
Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end.
Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end.
While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened.
Joe Ghammashi Manager, NDS Infrastructure
Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294 Fax: +1.614.421.5494 Email: jghammashi@norse.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Issue appears to be affecting service in several facilities here in Pennsylvania as well. We are unable to make outgoing calls to Verizon customers. Long distance service to other vendors is currently working. Inbound calls from Verizon customers are successful, but outbound calls are not routing properly. Windstream rep was not sure if this issue was related to the outage in the Midwest. I was told not to expect an update on this until Friday. Lance Sullivan County School District From: Russell Goings [mailto:russgoings@gmail.com] Sent: Wednesday, October 24, 2012 3:59 PM To: outages@outages.org Subject: Re: [outages] Windstream Outage Affecting Ohio? Just did some testing from a PRI in our Downtown Chicago office and the call connects however there is no audio. This is also affecting a larger office in Aurora, IL. We hare not hearing anything like an ETR from our contacts (mostly in the business side of Windstream), just the unhappiness that goes with a major outage. On Wed, Oct 24, 2012 at 3:32 PM, bernie listsub <bernie.listsub@landmark.coop<mailto:bernie.listsub@landmark.coop>> wrote: Just got word from some higher-ups in Windstream that the Voice issue is supposedly on track for resolution around 15:00 CDT. Consider me hopeful, yet highly skeptical. ================================ Nick “Bernie” Bernhardt (608) 819-3153<tel:%28608%29%20819-3153> nick.bernhardt@landmark.coop<mailto:nick.bernhardt@landmark.coop> ================================ “We are a COOPERATIVE business dedicated to providing rural and urban customers with the HIGHEST QUALITY products and services. We will enhance our producers’ profitability, EXCEED customer expectations and keep our cooperative financially STRONG.” -----Original Message----- From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org<mailto:outages-bounces@outages.org>] On Behalf Of Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 02:10 PM To: 'outages@outages.org<mailto:outages@outages.org>' Subject: Re: [outages] Windstream Outage Affecting Ohio? An engineer from Windstream has confirmed that our outage in Columbus, OH is also related to the larger outage affecting the upper mid-west region. Joe Ghammashi +1.614.421.5294<tel:%2B1.614.421.5294> norse.com<http://norse.com> • Please think before printing this email -----Original Message----- From: Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 1:44 PM To: 'outages@outages.org<mailto:outages@outages.org>' Subject: Windstream Outage Affecting Ohio? We out experiencing the following issues at our Columbus, OH facility: Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end. Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end. While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened. Joe Ghammashi Manager, NDS Infrastructure Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294<tel:%2B1.614.421.5294> Fax: +1.614.421.5494<tel:%2B1.614.421.5494> Email: jghammashi@norse.com<mailto:jghammashi@norse.com> _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
Looks like we are coming back online here in Columbus, OH. I’ve been able to places and receive test calls in the last 30 minutes. Joe Ghammashi +1.614.421.5294 norse.com<http://norse.com/> [cid:image001.png@01CDB206.6C9319A0] P Please think before printing this email From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Russell Goings Sent: Wednesday, October 24, 2012 3:59 PM To: outages@outages.org Subject: Re: [outages] Windstream Outage Affecting Ohio? Just did some testing from a PRI in our Downtown Chicago office and the call connects however there is no audio. This is also affecting a larger office in Aurora, IL. We hare not hearing anything like an ETR from our contacts (mostly in the business side of Windstream), just the unhappiness that goes with a major outage. On Wed, Oct 24, 2012 at 3:32 PM, bernie listsub <bernie.listsub@landmark.coop<mailto:bernie.listsub@landmark.coop>> wrote: Just got word from some higher-ups in Windstream that the Voice issue is supposedly on track for resolution around 15:00 CDT. Consider me hopeful, yet highly skeptical. ================================ Nick “Bernie” Bernhardt (608) 819-3153<tel:%28608%29%20819-3153> nick.bernhardt@landmark.coop<mailto:nick.bernhardt@landmark.coop> ================================ “We are a COOPERATIVE business dedicated to providing rural and urban customers with the HIGHEST QUALITY products and services. We will enhance our producers’ profitability, EXCEED customer expectations and keep our cooperative financially STRONG.” -----Original Message----- From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org<mailto:outages-bounces@outages.org>] On Behalf Of Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 02:10 PM To: 'outages@outages.org<mailto:outages@outages.org>' Subject: Re: [outages] Windstream Outage Affecting Ohio? An engineer from Windstream has confirmed that our outage in Columbus, OH is also related to the larger outage affecting the upper mid-west region. Joe Ghammashi +1.614.421.5294<tel:%2B1.614.421.5294> norse.com<http://norse.com> • Please think before printing this email -----Original Message----- From: Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 1:44 PM To: 'outages@outages.org<mailto:outages@outages.org>' Subject: Windstream Outage Affecting Ohio? We out experiencing the following issues at our Columbus, OH facility: Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end. Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end. While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened. Joe Ghammashi Manager, NDS Infrastructure Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294<tel:%2B1.614.421.5294> Fax: +1.614.421.5494<tel:%2B1.614.421.5494> Email: jghammashi@norse.com<mailto:jghammashi@norse.com> _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
Our T1 in Appleton WI has come back online as well. On Wed, Oct 24, 2012 at 4:41 PM, Joe Ghammashi (IBF) <jghammashi@norse.com> wrote:
Looks like we are coming back online here in Columbus, OH. I’ve been able to places and receive test calls in the last 30 minutes.
Joe Ghammashi
+1.614.421.5294 norse.com
P Please think before printing this email
From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Russell Goings Sent: Wednesday, October 24, 2012 3:59 PM
To: outages@outages.org Subject: Re: [outages] Windstream Outage Affecting Ohio?
Just did some testing from a PRI in our Downtown Chicago office and the call connects however there is no audio. This is also affecting a larger office in Aurora, IL. We hare not hearing anything like an ETR from our contacts (mostly in the business side of Windstream), just the unhappiness that goes with a major outage.
On Wed, Oct 24, 2012 at 3:32 PM, bernie listsub <bernie.listsub@landmark.coop> wrote:
Just got word from some higher-ups in Windstream that the Voice issue is supposedly on track for resolution around 15:00 CDT.
Consider me hopeful, yet highly skeptical.
================================ Nick “Bernie” Bernhardt (608) 819-3153 nick.bernhardt@landmark.coop ================================ “We are a COOPERATIVE business dedicated to providing rural and urban customers with the HIGHEST QUALITY products and services. We will enhance our producers’ profitability, EXCEED customer expectations and keep our cooperative financially STRONG.”
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 02:10 PM To: 'outages@outages.org' Subject: Re: [outages] Windstream Outage Affecting Ohio?
An engineer from Windstream has confirmed that our outage in Columbus, OH is also related to the larger outage affecting the upper mid-west region.
Joe Ghammashi +1.614.421.5294 norse.com
P Please think before printing this email
-----Original Message----- From: Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 1:44 PM To: 'outages@outages.org' Subject: Windstream Outage Affecting Ohio?
We out experiencing the following issues at our Columbus, OH facility:
Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end.
Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end.
While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened.
Joe Ghammashi Manager, NDS Infrastructure
Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294 Fax: +1.614.421.5494 Email: jghammashi@norse.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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At around 17:00 EDT our long distance came back up for both our Chicago office and our Aurora office. The call quality was at best 4 X 4 with some echo and just a little muddy. I expect that will improve and will check things tomorrow morning. I am pleased with the level of information I was able to find on this list as our friends at Windstream appeared to be just a little busy during this time. I am well aware of how little I like management asking me "How's it going" every few seconds (or so it seems) when things are broken and I know I can be just a little short on real info at those times. Russell Goings Sysadmin - Feld Entertainment, Inc. On Wed, Oct 24, 2012 at 4:54 PM, Mitch <mitpatterson@gmail.com> wrote:
Our T1 in Appleton WI has come back online as well.
On Wed, Oct 24, 2012 at 4:41 PM, Joe Ghammashi (IBF) <jghammashi@norse.com> wrote:
Looks like we are coming back online here in Columbus, OH. I’ve been
able to places and receive test calls in the last 30 minutes.
Joe Ghammashi
+1.614.421.5294 norse.com
P Please think before printing this email
From: outages-bounces@outages.org [mailto:outages-bounces@outages.org]
On Behalf Of Russell Goings
Sent: Wednesday, October 24, 2012 3:59 PM
To: outages@outages.org Subject: Re: [outages] Windstream Outage Affecting Ohio?
Just did some testing from a PRI in our Downtown Chicago office and the call connects however there is no audio. This is also affecting a larger office in Aurora, IL. We hare not hearing anything like an ETR from our contacts (mostly in the business side of Windstream), just the unhappiness that goes with a major outage.
On Wed, Oct 24, 2012 at 3:32 PM, bernie listsub < bernie.listsub@landmark.coop> wrote:
Just got word from some higher-ups in Windstream that the Voice issue is supposedly on track for resolution around 15:00 CDT.
Consider me hopeful, yet highly skeptical.
================================ Nick “Bernie” Bernhardt (608) 819-3153 nick.bernhardt@landmark.coop ================================ “We are a COOPERATIVE business dedicated to providing rural and urban customers with the HIGHEST QUALITY products and services. We will enhance our producers’ profitability, EXCEED customer expectations and keep our cooperative financially STRONG.”
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 02:10 PM To: 'outages@outages.org' Subject: Re: [outages] Windstream Outage Affecting Ohio?
An engineer from Windstream has confirmed that our outage in Columbus, OH is also related to the larger outage affecting the upper mid-west region.
Joe Ghammashi +1.614.421.5294 norse.com
P Please think before printing this email
-----Original Message----- From: Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 1:44 PM To: 'outages@outages.org' Subject: Windstream Outage Affecting Ohio?
We out experiencing the following issues at our Columbus, OH facility:
Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end.
Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end.
While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened.
Joe Ghammashi Manager, NDS Infrastructure
Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294 Fax: +1.614.421.5494 Email: jghammashi@norse.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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Anyone else seeing things back down? i just had 4 t1's go down in the WI area same as last time.... going to call Patec/windstream. On Wed, Oct 24, 2012 at 6:34 PM, Russell Goings <russgoings@gmail.com> wrote:
At around 17:00 EDT our long distance came back up for both our Chicago office and our Aurora office. The call quality was at best 4 X 4 with some echo and just a little muddy. I expect that will improve and will check things tomorrow morning. I am pleased with the level of information I was able to find on this list as our friends at Windstream appeared to be just a little busy during this time. I am well aware of how little I like management asking me "How's it going" every few seconds (or so it seems) when things are broken and I know I can be just a little short on real info at those times.
Russell Goings Sysadmin - Feld Entertainment, Inc.
On Wed, Oct 24, 2012 at 4:54 PM, Mitch <mitpatterson@gmail.com> wrote:
Our T1 in Appleton WI has come back online as well.
On Wed, Oct 24, 2012 at 4:41 PM, Joe Ghammashi (IBF) <jghammashi@norse.com> wrote:
Looks like we are coming back online here in Columbus, OH. I’ve been able to places and receive test calls in the last 30 minutes.
Joe Ghammashi
+1.614.421.5294 norse.com
P Please think before printing this email
From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Russell Goings Sent: Wednesday, October 24, 2012 3:59 PM
To: outages@outages.org Subject: Re: [outages] Windstream Outage Affecting Ohio?
Just did some testing from a PRI in our Downtown Chicago office and the call connects however there is no audio. This is also affecting a larger office in Aurora, IL. We hare not hearing anything like an ETR from our contacts (mostly in the business side of Windstream), just the unhappiness that goes with a major outage.
On Wed, Oct 24, 2012 at 3:32 PM, bernie listsub <bernie.listsub@landmark.coop> wrote:
Just got word from some higher-ups in Windstream that the Voice issue is supposedly on track for resolution around 15:00 CDT.
Consider me hopeful, yet highly skeptical.
================================ Nick “Bernie” Bernhardt (608) 819-3153 nick.bernhardt@landmark.coop ================================ “We are a COOPERATIVE business dedicated to providing rural and urban customers with the HIGHEST QUALITY products and services. We will enhance our producers’ profitability, EXCEED customer expectations and keep our cooperative financially STRONG.”
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 02:10 PM To: 'outages@outages.org' Subject: Re: [outages] Windstream Outage Affecting Ohio?
An engineer from Windstream has confirmed that our outage in Columbus, OH is also related to the larger outage affecting the upper mid-west region.
Joe Ghammashi +1.614.421.5294 norse.com
P Please think before printing this email
-----Original Message----- From: Joe Ghammashi (IBF) Sent: Wednesday, October 24, 2012 1:44 PM To: 'outages@outages.org' Subject: Windstream Outage Affecting Ohio?
We out experiencing the following issues at our Columbus, OH facility:
Inbound Long-Distance and Local Calls - Calls are either routed to the wrong business, ring busy, or the call is completed with no audio at either end.
Outbound Long-Distance Calls - Calls seem to complete but no audio is heard on either end.
While these symptoms sound similar to reports from WI and MI, the Windstream rep we spoke with was not sure if the cut fiber was affecting OH as well so a ticket was opened.
Joe Ghammashi Manager, NDS Infrastructure
Norse Dairy Systems 1740 Joyce Avenue Columbus, Ohio 43219 United States of America Work: +1.614.421.5294 Fax: +1.614.421.5494 Email: jghammashi@norse.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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participants (5)
-
bernie listsub -
Joe Ghammashi (IBF) -
Mitch -
Russell Goings -
Technology Director