communication breakdown @ FAA

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Does anyone have any further information regarding this failure? Apparently the outage occurred at FAA facility in Hampton, Ga., that processes flight plans. regards, /virendra -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFItGMZpbZvCIJx1bcRApNTAJ4mpaknb9H4AYjL3LiBks4tyo9FHwCdEW4d i6///6Hm53tUT84JO28ff8U= =P4O4 -----END PGP SIGNATURE-----

ATLANTA -- The Federal Aviation Administration said a communication failure Tuesday at a Georgia facility that processes flight plans for the eastern half of the U.S. was causing flight delays around the country. An FAA Web site that posts airport status information showed delays at some three dozen major airports coast-to-coast, advising passengers to "check your departure airport to see if your flight may be affected." FAA spokeswoman Kathleen Bergen in Atlanta said there are no safety issues and officials are still able to speak to pilots on planes on the ground and in the air. She said she doesn't know how many flights are being affected. Bergen said the problem that occurred Tuesday afternoon involves an FAA facility in Hampton, Ga., south of Atlanta, that processes flight plans. She said there was a failure in a communication link that transmits the data to a similar facility in Salt Lake City. As a result, the Salt Lake City facility was having to process those flight plans, causing delays in planes taking off. She said there were no problems with planes landing. "There will be flight delays," Bergen said. "It could be any location, because one facility is now processing flight data for everybody." A spokesman for Hartsfield-Jackson Atlanta International Airport, the world's busiest airport, did not immediately return a call seeking comment on the impact there. Bergen said officials at the Atlanta airport were entering flight data manually to try to speed things up. The communication failure was causing delays for departures and arrivals at Baltimore-Washington International Thurgood Marshall Airport, according to airport spokeswoman Cheryl Stewart. However, she did not have a number on delays. The FAA has asked that no new flight plans be filed, Stewart said. If an airline has not filed a flight plan yet, that flight can't leave. However, some flights had already filed their plans and those planes were being allowed to depart, Stewart said. Brenda Geoghagan, a spokeswoman for Tampa International Airport in Florida, said "it may just be too soon" to determine the impact there. Christine Osborn, another spokeswoman at the Tampa airport, said there have been no delays due to the flight plan communication failure. But she said she anticipates problems in the coming hours. "There's definitely going to be some impact," she said. At Miami International Airport, there were no delays or cancelations due to the communication failure, said spokesman Marc Henderson. "There are cancelations due to weather from the hurricane, but not due to this," he said. The National Airspace Data Interchange Network is a data communications system for air traffic controllers. It's used to distribute flight plans and allows controllers to know when planes are leaving, where they're going and other details. Allen Kenitzer, a western regional spokesman for the FAA, said the Utah system could handle the extra load while workers tried to get the Atlanta system back online, but it was expected to slow down air traffic. "We're not going to let an unsafe condition exist. It's just going to be slower," Kenitzer said. virendra rode // <virendra.rode@gm ail.com> To Sent by: outages@outages.org outages-bounces@o cc utages.org Subject [outages] communication breakdown @ 08/26/2008 03:10 FAA PM Please respond to virendra.rode@gma il.com -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Does anyone have any further information regarding this failure? Apparently the outage occurred at FAA facility in Hampton, Ga., that processes flight plans. regards, /virendra -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFItGMZpbZvCIJx1bcRApNTAJ4mpaknb9H4AYjL3LiBks4tyo9FHwCdEW4d i6///6Hm53tUT84JO28ff8U= =P4O4 -----END PGP SIGNATURE----- _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ Confidentiality Notice: The information in this e-mail and any attachment(s) is confidential and for the use of the addressee(s) only. If you have received this e-mail in error, please delete this e-mail. Unauthorized use, reliance, disclosure or copying of the contents of this e-mail, or any similar action, is prohibited. This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________

Flight Delays Caused by Computer Failure, FAA Says By Sholnn Freeman Washington Post Staff Writer Wednesday, August 27, 2008; A03 The Federal Aviation Administration blamed a computer breakdown for delaying hundreds of flights yesterday throughout the country, including Baltimore and Washington. The computer system, housed in a facility near Atlanta, failed shortly after 1:25 p.m., FAA officials said. The system handles basic flight plan data that must be distributed to air traffic controllers around the country before planes take off. So far, the FAA has estimated that "hundreds" of flights were affected by the failure yesterday. The problem was not a "safety issue," the FAA said. A spokeswoman said the agency never lost the ability to communicate with aircraft. A computer failure last week apparently caused similar delays. The glitch came as a new blow to the FAA, which has been getting extensive criticism for the nation's chronic flight delays. The agency, which is asking Congress for hundreds of millions of dollars to modernize air traffic control equipment, said it was too early to give a specific cause for yesterday's failure, although it ruled out hacking. After the failure in Atlanta yesterday, a backup system in Salt Lake City came online to pick up the slack but immediately became overwhelmed, the FAA said. Employees then had to enter flight data manually, resulting in delays throughout the afternoon. By early evening, the FAA reported that the Salt Lake City system had resolved its backlog and was operating normally. Late yesterday the agency said computer engineers were still working to put the Atlanta system back into operation. "It looks like we are slowly starting to dig out of this," Hank Krakowski, chief operating officer for FAA's air traffic organization, told reporters on a 5 p.m. conference call. According to an internal FAA document, the system, called the National Airspace Data Interchange Network, crashed on Thursday and caused in 134 departure delays. The Salt Lake City system also took over but had problems with the high queue level, the document said. The system also failed in June 2007. Doug Church, spokesman for the National Air Traffic Controllers Association, said the computer problem showed that the agency was too focused on deploying new technology rather than maintenance of current equipment. "The FAA is doing things on the cheap when it comes to technology and infrastructure," he said. Flights in Baltimore and Washington were hit with delays of 75 minutes or more. But Rob Yingling, a spokesman for the Metropolitan Washington Airports Authority, said the problem didn't cause widespread cancellations. Atlanta's Hartsfield-Jackson International airport took the brunt of the computer failure with 40 planes backed up at about 5 p.m. At one point yesterday, the glitch caused delays of 90 minutes at Chicago's Midway International Airport and hour-long delays in Charlotte. Boston's Logan International airport experienced 45-minute delays. virendra rode // <virendra.rode@gm ail.com> To Sent by: outages@outages.org outages-bounces@o cc utages.org Subject [outages] communication breakdown @ 08/26/2008 03:10 FAA PM Please respond to virendra.rode@gma il.com -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Does anyone have any further information regarding this failure? Apparently the outage occurred at FAA facility in Hampton, Ga., that processes flight plans. regards, /virendra -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFItGMZpbZvCIJx1bcRApNTAJ4mpaknb9H4AYjL3LiBks4tyo9FHwCdEW4d i6///6Hm53tUT84JO28ff8U= =P4O4 -----END PGP SIGNATURE----- _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ Confidentiality Notice: The information in this e-mail and any attachment(s) is confidential and for the use of the addressee(s) only. If you have received this e-mail in error, please delete this e-mail. Unauthorized use, reliance, disclosure or copying of the contents of this e-mail, or any similar action, is prohibited. This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________
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