One of the Vitelity's Upstream carriers is having an issue with their power in their data center and apparently the backup generators are failing as well. Vitelity NOC looks to be at least partially located in Colorado and they are affected by the blizzard. Their NOC IVR option appears to be going to a ring group cell phone voicemail.
They are owned by Onvoy, which has a major outage in Denver. From: OVS-NOC <OVS-NOC@onvoy.com> Date: March 23, 2016 at 2:26:12 PM EDT To: OVS-NOC <OVS-NOC@onvoy.com>, OVS-NOC <OVS-NOC@onvoy.com> Cc: OVS-NOC <OVS-NOC@onvoy.com> Subject: RE: Onvoy Service Advisory 3-23-2016 || TT # 381698 Update 1: Due to severe inclement weather causing power issues in Colorado – we have lost some nodes in Denver – All efforts to restore service are being explored. ONVOY_2SMALL Subject: Onvoy Service Advisory Dates: March 23rd, 2016 Time Start: 12:00 PM Eastern Time End: TBD Action: Onvoy POP Power issue Impact: Due to severe weather in Colorado we are experiencing power issues in a primary COLO – Currently we are on backup power. Actions: None necessary. For reference purposes Onvoy # 381698 has been opened. Thank you Onvoy NOC - Cleveland ONVOY_2SMALL 75 Erieview Plaza Suite 400 | Cleveland OH, 44114 O: 216.373.9436| Noc@broadvox.com | http://www.onvoy.com On Wed, Mar 23, 2016 at 1:55 PM, Michael Wheat via Outages < outages@outages.org> wrote:
One of the Vitelity’s Upstream carriers is having an issue with their power in their data center and apparently the backup generators are failing as well.
Vitelity NOC looks to be at least partially located in Colorado and they are affected by the blizzard. Their NOC IVR option appears to be going to a ring group cell phone voicemail.
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Carlos Alvarez -
Michael Wheat