Network Solutions DNS not resolving on Comcast or CenturyLink networks

We have multiple network solutions domain names not resolving currently when using comcast or CL dns servers. Google public dns servers do resolve. networksolutions.com also does not resolve on comcast or CL dns servers. It does resolve on google dns servers but it is not accessable. COMCAST DNS SERVERS: DOES NOT WORK
server 75.75.76.76 Default Server: cdns02.comcast.net<http://cdns02.comcast.net/> Address: 75.75.76.76
dms.crlmed.com<http://dms.crlmed.com/> Server: cdns02.comcast.net<http://cdns02.comcast.net/> Address: 75.75.76.76
*** cdns02.comcast.net<http://cdns02.comcast.net/> can't find dms.crlmed.com<http://dms.crlmed.com/>: Server failed CENTURY LINK SERVERS: DOES NOT WORK
server 205.171.3.65 Default Server: resolver1.qwest.net<http://resolver1.qwest.net/> Address: 205.171.3.65
dms.crlmed.com<http://dms.crlmed.com/> Server: resolver1.qwest.net<http://resolver1.qwest.net/> Address: 205.171.3.65
DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. *** Request to resolver1.qwest.net<http://resolver1.qwest.net/> timed-out GOOGLE PUBLIC DNS: WORKS
server 8.8.8.8 Default Server: google-public-dns-a.google.com<http://google-public-dns-a.google.com/> Address: 8.8.8.8
dms.crlmed.com<http://dms.crlmed.com/> Server: google-public-dns-a.google.com<http://google-public-dns-a.google.com/> Address: 8.8.8.8
Non-authoritative answer: Name: dms.crlmed.com<http://dms.crlmed.com/> Address: 67.135.55.235 Networksolutions.com also does not work: COMCAST DNS: NOT WORKING
server 75.75.76.76 Default Server: cdns02.comcast.net<http://cdns02.comcast.net/> Address: 75.75.76.76
networksolutions.com<http://networksolutions.com/> Server: cdns02.comcast.net<http://cdns02.comcast.net/> Address: 75.75.76.76
DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. *** Request to cdns02.comcast.net<http://cdns02.comcast.net/> timed-out CENTURY LINK NOT WORKING
server 205.171.3.65 Default Server: resolver1.qwest.net<http://resolver1.qwest.net/> Address: 205.171.3.65
networksolutions.com<http://networksolutions.com/> Server: resolver1.qwest.net<http://resolver1.qwest.net/> Address: 205.171.3.65
DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. *** Request to resolver1.qwest.net<http://resolver1.qwest.net/> timed-out
GOOGLE Public DNS WORKS
server 8.8.8.8 Default Server: google-public-dns-a.google.com<http://google-public-dns-a.google.com/> Address: 8.8.8.8
networksolutions.com<http://networksolutions.com/> Server: google-public-dns-a.google.com<http://google-public-dns-a.google.com/> Address: 8.8.8.8
Non-authoritative answer: Name: networksolutions.com<http://networksolutions.com/> Address: 205.178.187.13 Tracert from comcast network to networksolutions.com: C:\Users\Larry>tracert 205.178.187.13 Tracing route to 205.178.187.13 over a maximum of 30 hops 1 1 ms <1 ms 1 ms 10.0.1.1 2 * 9 ms 10 ms 96.120.48.221 3 12 ms 9 ms 9 ms te-0-2-0-6-sur01.nempls.mn.minn.comcast.net [68. 85.164.177] 4 11 ms 15 ms 13 ms te-0-4-0-13-ar01.roseville.mn.minn.comcast.net [ 69.139.219.193] 5 24 ms 19 ms 19 ms he-5-3-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.166.253] 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * *

On Mon, Nov 24, 2014 at 10:09:14AM +0000, Dylan Ebner via Outages <outages@outages.org> wrote a message of 537 lines which said:
networksolutions.com also does not resolve on comcast or CL dns servers. It does resolve on google dns servers but it is not accessable.
This domain name has three name servers but all of them have the same IP address! % check-soa -i networksolutions.com ns1.netsol.com. 209.17.114.135: OK: 2014103001 (19 ms) ns2.netsol.com. 209.17.114.135: OK: 2014103001 (20 ms) ns3.netsol.com. 209.17.114.135: OK: 2014103001 (20 ms) So, any IP problem (routing, filtering, whatever) will take them down at the same time. What to add? It is Network Solutions. The gods themselves cannot make them professionnal.
COMCAST DNS SERVERS: DOES NOT WORK
server 75.75.76.76 Default Server: cdns02.comcast.net<http://cdns02.comcast.net/> Address: 75.75.76.76
By the way, nslookup is a poor DNS debugging tool.

Also reporting the same, we saw this get really bad a little before 2:00 AM America/Chicago, and recover around 4:20.
On Nov 24, 2014, at 4:50 AM, Stephane Bortzmeyer via Outages <outages@outages.org> wrote:
On Mon, Nov 24, 2014 at 10:09:14AM +0000, Dylan Ebner via Outages <outages@outages.org> wrote a message of 537 lines which said:
networksolutions.com also does not resolve on comcast or CL dns servers. It does resolve on google dns servers but it is not accessable.
This domain name has three name servers but all of them have the same IP address!
% check-soa -i networksolutions.com ns1.netsol.com. 209.17.114.135: OK: 2014103001 (19 ms) ns2.netsol.com. 209.17.114.135: OK: 2014103001 (20 ms) ns3.netsol.com. 209.17.114.135: OK: 2014103001 (20 ms)
So, any IP problem (routing, filtering, whatever) will take them down at the same time.
What to add? It is Network Solutions. The gods themselves cannot make them professionnal.
COMCAST DNS SERVERS: DOES NOT WORK
server 75.75.76.76 Default Server: cdns02.comcast.net<http://cdns02.comcast.net/> Address: 75.75.76.76
By the way, nslookup is a poor DNS debugging tool.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (3)
-
Chris Swingler
-
Dylan Ebner
-
Stephane Bortzmeyer