Local Calls Inbound Failing
We have been seeing local calls failing from wireless and wire line providers in the Mobile, AL area. Does anyone know what is going on. We have DID's on Level - 3 and they are not making it to our end at all. Best Regards, Ahmed
I don't get enough calls from that area to say with statistical significance. I have seen calls from Mobile, AL CallerID to our DIDs on L3 and other carriers today though. Beckman On Mon, 1 Jun 2015, Ahmed Jalal via Outages wrote:
We have been seeing local calls failing from wireless and wire line providers in the Mobile, AL area. Does anyone know what is going on. We have DID's on Level - 3 and they are not making it to our end at all.
Best Regards,
Ahmed
--------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------
The issue has been resolved as of 12:55PM CST today. It started at 9:03AM CST and all local calling to the 480 LATA was disrupted. We had tickets open with L3, Verizon, voip innovations and AT&T all stated that the issue is with a tandem trunk. Nobody knows what was done to fix the issue but calls are now getting to our networks just fine. My only question is who needs to be contacted when something like this happens and how is it monitored. Companies like AT&T give you a resolution time of 4 days which is not acceptable in cases like this. If anyone knows what to do next time I would greatly appreciate the input. Best Regards, Ahmed Jalal
participants (2)
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Ahmed Jalal -
Peter Beckman