Frontier Connectivity Issues

Hello, Everyone. This morning we're seeing multiple locations in the US experiencing issues communicating with traffic destined to Zayo AS6461. Locations include CO, IN, SC, MD, CT, WV, PA, and OH. I've not seen any announcements or reports of this publicly. Are any others experiencing issues? Our total impact has crept above 100 locations. The common factor is their last mile is Frontier. Thanks for your time! -Raymond Beaudoin

Raymond, Just checked our NOC page and I don’t see anything in those markets that shows a large outage. I can tell you that we do not serve any MD locations last mile & CO is just transport node. IN, SC, MD, WV, PA & OH do not share any common equipment including CAR or COR routers. They all transport to different primary COR routers that are geographically diverse from another. Do you have a traceroute of a downed site? I ‘should’ be able to see if a peering point is congested and if so whether it’s ingress or egress. That would generally be the only common point with ZAYO. Depending on how they broadcast the IP blocks via their ASN that we point to it has the possibility of sharing common equipment. Feel free to call, email or text if you have any questions and I can point you in the right direction. [cid:image001.jpg@01D261C5.898F57D0] Andrew Troyer Manager, Sales Engineering Mid-South & Central Regions p: 260-440-5017 m: 574-214-6449 s: www.Frontier.com e: Andrew.Troyer@ftr.com<mailto:Andrew.Troyer@ftr.com> [cid:image002.jpg@01D261C5.898F57D0] [cid:image005.png@01D261C3.C359B980] <https://www.linkedin.com/in/andrew-troyer-63031116> From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Raymond Beaudoin via Outages Sent: Thursday, December 29, 2016 10:59 AM To: outages@outages.org Subject: [outages] Frontier Connectivity Issues Hello, Everyone. This morning we're seeing multiple locations in the US experiencing issues communicating with traffic destined to Zayo AS6461. Locations include CO, IN, SC, MD, CT, WV, PA, and OH. I've not seen any announcements or reports of this publicly. Are any others experiencing issues? Our total impact has crept above 100 locations. The common factor is their last mile is Frontier. Thanks for your time! -Raymond Beaudoin ________________________________ This communication is confidential. Frontier only sends and receives email on the basis of the terms set out at http://www.frontier.com/email_disclaimer.

I just wanted to take a moment to thank Frontier for their quick response and support. Though the issue is still being investigated between Frontier and Zayo, we've experienced an impressive level of communication and partnership. It's this sort of ownership and community that makes being part our industry so rewarding. Thanks again to everyone, and Happy New Year! -Raymond Beaudoin On Thu, Dec 29, 2016 at 10:20 AM, Troyer, Andrew <andrew.d.troyer@ftr.com> wrote:
Raymond,
Just checked our NOC page and I don’t see anything in those markets that shows a large outage. I can tell you that we do not serve any MD locations last mile & CO is just transport node. IN, SC, MD, WV, PA & OH do not share any common equipment including CAR or COR routers. They all transport to different primary COR routers that are geographically diverse from another. Do you have a traceroute of a downed site? I ‘should’ be able to see if a peering point is congested and if so whether it’s ingress or egress. That would generally be the only common point with ZAYO. Depending on how they broadcast the IP blocks via their ASN that we point to it has the possibility of sharing common equipment.
Feel free to call, email or text if you have any questions and I can point you in the right direction.
*Andrew Troyer*
Manager, Sales Engineering
Mid-South & Central Regions
p: 260-440-5017 <(260)%20440-5017> m: 574-214-6449 <(574)%20214-6449>
s: www.Frontier.com e: Andrew.Troyer@ftr.com
<https://www.linkedin.com/in/andrew-troyer-63031116>
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Raymond Beaudoin via Outages *Sent:* Thursday, December 29, 2016 10:59 AM *To:* outages@outages.org *Subject:* [outages] Frontier Connectivity Issues
Hello, Everyone.
This morning we're seeing multiple locations in the US experiencing issues communicating with traffic destined to Zayo AS6461. Locations include CO, IN, SC, MD, CT, WV, PA, and OH. I've not seen any announcements or reports of this publicly. Are any others experiencing issues? Our total impact has crept above 100 locations. The common factor is their last mile is Frontier.
Thanks for your time!
-Raymond Beaudoin
------------------------------
This communication is confidential. Frontier only sends and receives email on the basis of the terms set out at http://www.frontier.com/email_ disclaimer.
participants (2)
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Raymond Beaudoin
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Troyer, Andrew