The destination has 0(zero) loss, what you are pointing out is hops prior to the destination showing loss. Most likely what you are seeing is some sort of ICMP deprioritization, which is a standard practice for many isp. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Ivan Kovacevic via Outages Sent: Friday, March 6, 2015 3:43 PM To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] gtt.net issues in NYC? Pinging from Toronto Canada: Host Loss% Last Avg Best Wrst StDev 1. X.X.X.X 0.0% 2.5 11.0 0.5 99.2 11.3 2. X.X.X.X 0.0% 0.5 7.6 0.4 313.9 37.5 3. X.X.X.X 0.0% 0.5 4.5 0.4 126.9 18.0 4. ae1-128.tor10.ip4.gtt.net<http://ae1-128.tor10.ip4.gtt.net> 0.0% 0.3 3.2 0.2 63.5 10.6 5. xe-10-3-6.nyc41.ip4.gtt.net<http://xe-10-3-6.nyc41.ip4.gtt.net> 0.0% 22.1 21.7 16.3 27.1 2.2 6. nobis-gw.ip4.gtt.net<http://nobis-gw.ip4.gtt.net> 3.8% 29.8 25.4 18.1 35.9 4.1 7. 23.105.128.30.rdns.as15003.net<http://23.105.128.30.rdns.as15003.net> 1.9% 23.6 23.1 18.2 47.3 3.3 8. 173.234.233.242.rdns.ubiquityservers.co<http://173.234.233.242.rdns.ubiquityservers.co> 0.0% 14.8 15.0 14.1 18.6 0.9 Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca<http://www.startelecom.ca/> | SIP Based Services for Contact Centers