flowroute appears to be down hard from here on the east coast cant reach their sip proxies, website, cant call support phone numbers chris
I’ve got 4 boxes in NYC with trunks registered to both LA and LV with no issues at the moment. -Jeff On May 20, 2016, at 12:41 PM, chris via Outages <outages@outages.org> wrote: flowroute appears to be down hard from here on the east coast cant reach their sip proxies, website, cant call support phone numbers chris _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
im logged into their portal have not tested termination On Fri, May 20, 2016 at 1:41 PM, chris via Outages <outages@outages.org> wrote:
flowroute appears to be down hard from here on the east coast
cant reach their sip proxies, website, cant call support phone numbers
chris
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-- Izzy Goldstein Main: (212) 477.1000 Fax: (212) 477.8900 igoldstein@telego.com Website <http://www.telego.com/> | LinkedIn <https://www.linkedin.com/company/telego> | Blog <http://www.telego.com/blog> | Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. Think before you print.
it just came back up they acknowledged the issue on twitter https://twitter.com/FlowrouteNOC they were hard down for about 5-10 mins including their own phone numbers, website, SIP, everything On Fri, May 20, 2016 at 1:49 PM, Izzy Goldstein - TeleGo < igoldstein@telego.net> wrote:
im logged into their portal have not tested termination
On Fri, May 20, 2016 at 1:41 PM, chris via Outages <outages@outages.org> wrote:
flowroute appears to be down hard from here on the east coast
cant reach their sip proxies, website, cant call support phone numbers
chris
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Izzy Goldstein
Main: (212) 477.1000 Fax: (212) 477.8900
igoldstein@telego.com
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Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.
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On 20 May 2016 at 10:51, chris via Outages <outages@outages.org> wrote:
they were hard down for about 5-10 mins including their own phone numbers, website, SIP, everything
Confirming as well. -- ------- inum: 883510009027723 sip: jungleboogie@sip2sip.info xmpp: jungle-boogie@jit.si
We saw about 17 minutes of up/down service with them maybe 8 minutes total were we did not get calls from them From: Outages [mailto:outages-bounces@outages.org] On Behalf Of chris via Outages Sent: Friday, May 20, 2016 10:51 AM To: Izzy Goldstein - TeleGo <igoldstein@telego.net> Cc: outages@outages.org Subject: Re: [outages] flowroute down it just came back up they acknowledged the issue on twitter https://twitter.com/FlowrouteNOC they were hard down for about 5-10 mins including their own phone numbers, website, SIP, everything On Fri, May 20, 2016 at 1:49 PM, Izzy Goldstein - TeleGo <igoldstein@telego.net<mailto:igoldstein@telego.net>> wrote: im logged into their portal have not tested termination On Fri, May 20, 2016 at 1:41 PM, chris via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: flowroute appears to be down hard from here on the east coast cant reach their sip proxies, website, cant call support phone numbers chris _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages -- Izzy Goldstein Main: (212) 477.1000<tel:%28212%29%20477.1000> Fax: (212) 477.8900<tel:%28212%29%20477.8900> igoldstein@telego.com<mailto:igoldstein@telego.com> Website<http://www.telego.com/> | LinkedIn<https://www.linkedin.com/company/telego> | Blog<http://www.telego.com/blog> | Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. Think before you print.
same here...... you would really thing their support numbers should be on some out of band infrastructure.... atleast they acknowledged and confirmed its restored and its back up now some carriers wont even admit problems if/when they have them so atleast props for that..... https://twitter.com/FlowrouteNOC https://twitter.com/flowroute On Fri, May 20, 2016 at 1:54 PM, Jordan Morris via Outages < outages@outages.org> wrote:
We saw about 17 minutes of up/down service with them maybe 8 minutes total were we did not get calls from them
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *chris via Outages *Sent:* Friday, May 20, 2016 10:51 AM *To:* Izzy Goldstein - TeleGo <igoldstein@telego.net> *Cc:* outages@outages.org *Subject:* Re: [outages] flowroute down
it just came back up they acknowledged the issue on twitter
https://twitter.com/FlowrouteNOC
they were hard down for about 5-10 mins including their own phone numbers, website, SIP, everything
On Fri, May 20, 2016 at 1:49 PM, Izzy Goldstein - TeleGo < igoldstein@telego.net> wrote:
im logged into their portal
have not tested termination
On Fri, May 20, 2016 at 1:41 PM, chris via Outages <outages@outages.org> wrote:
flowroute appears to be down hard from here on the east coast
cant reach their sip proxies, website, cant call support phone numbers
chris
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--
Izzy Goldstein
Main: (212) 477.1000 Fax: (212) 477.8900
igoldstein@telego.com
Website <http://www.telego.com/> | LinkedIn <https://www.linkedin.com/company/telego> | Blog <http://www.telego.com/blog> |
Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.
Think before you print.
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Hello All, One of the support engineers at Flowroute chiming in, We will be sending out an official RFO here shortly. From the support side we are going to be building in some additional failover so that our support phones stay available during a situation like this in the future. We will always update our twitter in during a major event, https://twitter.com/FlowrouteNOC https://twitter.com/flowroute Thanks for your patience during this outage. On Fri, May 20, 2016 at 10:57 AM, chris via Outages <outages@outages.org> wrote:
same here......
you would really thing their support numbers should be on some out of band infrastructure....
atleast they acknowledged and confirmed its restored and its back up now
some carriers wont even admit problems if/when they have them so atleast props for that.....
https://twitter.com/FlowrouteNOC https://twitter.com/flowroute
On Fri, May 20, 2016 at 1:54 PM, Jordan Morris via Outages < outages@outages.org> wrote:
We saw about 17 minutes of up/down service with them maybe 8 minutes total were we did not get calls from them
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *chris via Outages *Sent:* Friday, May 20, 2016 10:51 AM *To:* Izzy Goldstein - TeleGo <igoldstein@telego.net> *Cc:* outages@outages.org *Subject:* Re: [outages] flowroute down
it just came back up they acknowledged the issue on twitter
https://twitter.com/FlowrouteNOC
they were hard down for about 5-10 mins including their own phone numbers, website, SIP, everything
On Fri, May 20, 2016 at 1:49 PM, Izzy Goldstein - TeleGo < igoldstein@telego.net> wrote:
im logged into their portal
have not tested termination
On Fri, May 20, 2016 at 1:41 PM, chris via Outages <outages@outages.org> wrote:
flowroute appears to be down hard from here on the east coast
cant reach their sip proxies, website, cant call support phone numbers
chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
Izzy Goldstein
Main: (212) 477.1000 Fax: (212) 477.8900
igoldstein@telego.com
Website <http://www.telego.com/> | LinkedIn <https://www.linkedin.com/company/telego> | Blog <http://www.telego.com/blog> |
Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.
Think before you print.
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-- ADAM MOSS SUPPORT ENGINEER <http://www.flowroute.com> +1.206.641.8034
What can't you reach about them? Src/dst would be helpful but it sounds like maybe an issue unique to your environment specifically. My rickroll dialer asterisk box doesn't have any problems registering or calling out. On Fri, May 20, 2016 at 12:49 PM, Izzy Goldstein - TeleGo via Outages < outages@outages.org> wrote:
im logged into their portal have not tested termination
On Fri, May 20, 2016 at 1:41 PM, chris via Outages <outages@outages.org> wrote:
flowroute appears to be down hard from here on the east coast
cant reach their sip proxies, website, cant call support phone numbers
chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
Izzy Goldstein
Main: (212) 477.1000 Fax: (212) 477.8900
igoldstein@telego.com
Website <http://www.telego.com/> | LinkedIn <https://www.linkedin.com/company/telego> | Blog <http://www.telego.com/blog> |
Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.
Think before you print.
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participants (7)
-
Adam Moss -
chris -
Hershberger, Jeff -
Izzy Goldstein - TeleGo -
Jordan Morris -
jungle Boogie -
Tim Beers