Our client confirmed the following with Charter. Does anyone have this ticket details? "Understand. It is a national outage. Getting more info right now. Internal Charter ticket # INC000004160843 was opened at 3:24 eastern, so 20 or so minutes ago. Ill update you as soon as it comes back up properly." Regards, *Calvin Ellison* Senior Voice Operations Engineer calvin@voxox.com +1 (213) 285-0555 ----------------------------------------------- *voxox.com <http://www.voxox.com/> * 5825 Oberlin Drive, Suite 5 San Diego, CA 92121 [image: Voxox]