
I just got a call from customer and they tell me all Voice for Windstream is DOWN in Michigan.. I am not sure if it is just voice or data and voice..... No other news... does anyone have details on this? Thanks, Jim Jim McBurnett CCNP, CCNP-Voice, CCDA Senior Network Engineer (864) 473-1200 jim@tgasolutions.com<mailto:jim@tgasolutions.com> [cid:image001.png@01CDB1CD.F6260030] Managing IT with Integrity

This is what we have from them (its mistakenly categorized as dialup): Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp Detailed Description: We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible. ------------------ Aubrey Wells Director | Network Services VocalCloud 678.248.2637 support@vocalcloud.com www.vocalcloud.com On Wed, Oct 24, 2012 at 9:57 AM, Jim McBurnett <jim@tgasolutions.com> wrote:
I just got a call from customer and they tell me all Voice for Windstream is DOWN in Michigan..****
I am not sure if it is just voice or data and voice…..****
** **
** **
No other news… does anyone have details on this?****
** **
Thanks,****
Jim****
** **
** **
** **
Jim McBurnett****
CCNP, CCNP-Voice, CCDA****
Senior Network Engineer****
(864) 473-1200****
jim@tgasolutions.com****
** **
[image: Description: Description: TGA(L)Blend]****
Managing* IT* with Integrity****
** **
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We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out. Thanks, Dave On Wed, Oct 24, 2012 at 9:57 AM, Jim McBurnett <jim@tgasolutions.com> wrote:
I just got a call from customer and they tell me all Voice for Windstream is DOWN in Michigan..****
I am not sure if it is just voice or data and voice…..****
** **
** **
No other news… does anyone have details on this?****
** **
Thanks,****
Jim****
** **
** **
** **
Jim McBurnett****
CCNP, CCNP-Voice, CCDA****
Senior Network Engineer****
(864) 473-1200****
jim@tgasolutions.com****
** **
[image: Description: Description: TGA(L)Blend]****
Managing* IT* with Integrity****
** **
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

On 10/24/2012 08:11 AM, David Bitonti wrote:
We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out.
MegaPop is also reporting problems in the Detroit area: ===================================================================== At 08:42 on 2012-10-24 the following was posted to DIAL Network Alerts: Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp Detailed Description: We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible. ETR: This message was posted by: eolson, regarding Trouble Ticket: 122813. ===================================================================== Chris

apparently it's a more severe problem. I received this update less than 60 seconds ago: Problem : Dead Air / Busies Location: 801 - Regional, Status : Ongoing Event : Major problem with the VoIP Detailed Description: We are experiencing call failures in the following regions: Cedar Rapids Springfield, IL Madison, WI Green Bay, WI Minneapolis Sioux Falls Omaha Des Moines Dubuque Fargo St. Louis Davenport Kansas City Detroit ETR: This message was posted by: eolson, regarding Trouble Ticket: 122812. On Wed, Oct 24, 2012 at 10:28 AM, Chris Stone <cstone@axint.net> wrote:
On 10/24/2012 08:11 AM, David Bitonti wrote:
We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out.
MegaPop is also reporting problems in the Detroit area:
===================================================================== At 08:42 on 2012-10-24 the following was posted to DIAL Network Alerts:
Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp
Detailed Description:
We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible.
ETR:
This message was posted by: eolson, regarding Trouble Ticket: 122813. =====================================================================
Chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

We are currently experiencing a voice outage with windstream affecting our customers in Council Bluffs, Iowa all numbers get a fast busy when dialed. I was not able to get to a tech in the windstream NOC due to "high call volume".............left message awaiting their CB. Best Regards, Jeff Hanslik (813) 933-6767 x2127 jeff.hanslik@pressone.net -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Chris Stone Sent: Wednesday, October 24, 2012 10:28 To: outages@outages.org Subject: Re: [outages] Windstream in Michigan? On 10/24/2012 08:11 AM, David Bitonti wrote:
We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out.
MegaPop is also reporting problems in the Detroit area: ===================================================================== At 08:42 on 2012-10-24 the following was posted to DIAL Network Alerts: Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp Detailed Description: We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible. ETR: This message was posted by: eolson, regarding Trouble Ticket: 122813. ===================================================================== Chris _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

At 11:33 [Central] on 2012-10-24 the following was posted to VOIP Network Alerts: Problem : Dead Air / Busies Location: 801 - Regional, Status : Ongoing Event : Detailed Description: Greetings, There are three separate issues affecting our network, one is a hardware issues and two fiber cuts. For now we are grouping them together for this service as it has not been determined which issue(s) are affecting which part(s) of the VoIP Origination service. ### On Wed, Oct 24, 2012 at 10:47 AM, Jeff Hanslik <Jeff.Hanslik@pressone.net> wrote:
We are currently experiencing a voice outage with windstream affecting our customers in Council Bluffs, Iowa all numbers get a fast busy when dialed. I was not able to get to a tech in the windstream NOC due to "high call volume".............left message awaiting their CB.
Best Regards,
Jeff Hanslik
(813) 933-6767 x2127 jeff.hanslik@pressone.net
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Chris Stone Sent: Wednesday, October 24, 2012 10:28 To: outages@outages.org Subject: Re: [outages] Windstream in Michigan?
On 10/24/2012 08:11 AM, David Bitonti wrote:
We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out.
MegaPop is also reporting problems in the Detroit area:
===================================================================== At 08:42 on 2012-10-24 the following was posted to DIAL Network Alerts:
Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp
Detailed Description:
We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible.
ETR:
This message was posted by: eolson, regarding Trouble Ticket: 122813. =====================================================================
Chris
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Due to a fiber cut 141 DS3's are impacted in Grand Rapids. ----- Original Message ----- From: "Jonathan Nalley" <jnalley@jnalley.com> To: outages@outages.org Sent: Wednesday, October 24, 2012 1:02:13 PM Subject: Re: [outages] Windstream in Michigan? At 11:33 [Central] on 2012-10-24 the following was posted to VOIP Network Alerts: Problem : Dead Air / Busies Location: 801 - Regional, Status : Ongoing Event : Detailed Description: Greetings, There are three separate issues affecting our network, one is a hardware issues and two fiber cuts. For now we are grouping them together for this service as it has not been determined which issue(s) are affecting which part(s) of the VoIP Origination service. ### On Wed, Oct 24, 2012 at 10:47 AM, Jeff Hanslik <Jeff.Hanslik@pressone.net> wrote:
We are currently experiencing a voice outage with windstream affecting our customers in Council Bluffs, Iowa all numbers get a fast busy when dialed. I was not able to get to a tech in the windstream NOC due to "high call volume".............left message awaiting their CB.
Best Regards,
Jeff Hanslik
(813) 933-6767 x2127 jeff.hanslik@pressone.net
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Chris Stone Sent: Wednesday, October 24, 2012 10:28 To: outages@outages.org Subject: Re: [outages] Windstream in Michigan?
On 10/24/2012 08:11 AM, David Bitonti wrote:
We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out.
MegaPop is also reporting problems in the Detroit area:
===================================================================== At 08:42 on 2012-10-24 the following was posted to DIAL Network Alerts:
Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp
Detailed Description:
We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible.
ETR:
This message was posted by: eolson, regarding Trouble Ticket: 122813. =====================================================================
Chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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We have noticed that inbound calling on our Windstream trunks has started working. Again location is Troy, MI anyone else seeing things recover? Thanks, Dave On Wed, Oct 24, 2012 at 1:34 PM, Elijah Savage <esavage@digitalrage.org>wrote:
Due to a fiber cut 141 DS3's are impacted in Grand Rapids.
----- Original Message ----- From: "Jonathan Nalley" <jnalley@jnalley.com> To: outages@outages.org Sent: Wednesday, October 24, 2012 1:02:13 PM Subject: Re: [outages] Windstream in Michigan?
At 11:33 [Central] on 2012-10-24 the following was posted to VOIP Network Alerts:
Problem : Dead Air / Busies Location: 801 - Regional, Status : Ongoing Event :
Detailed Description:
Greetings, There are three separate issues affecting our network, one is a hardware issues and two fiber cuts. For now we are grouping them together for this service as it has not been determined which issue(s) are affecting which part(s) of the VoIP Origination service. ###
On Wed, Oct 24, 2012 at 10:47 AM, Jeff Hanslik <Jeff.Hanslik@pressone.net> wrote:
We are currently experiencing a voice outage with windstream affecting our customers in Council Bluffs, Iowa all numbers get a fast busy when dialed. I was not able to get to a tech in the windstream NOC due to "high call volume".............left message awaiting their CB.
Best Regards,
Jeff Hanslik
(813) 933-6767 x2127 jeff.hanslik@pressone.net
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Chris Stone Sent: Wednesday, October 24, 2012 10:28 To: outages@outages.org Subject: Re: [outages] Windstream in Michigan?
On 10/24/2012 08:11 AM, David Bitonti wrote:
We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out.
MegaPop is also reporting problems in the Detroit area:
===================================================================== At 08:42 on 2012-10-24 the following was posted to DIAL Network Alerts:
Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp
Detailed Description:
We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible.
ETR:
This message was posted by: eolson, regarding Trouble Ticket: 122813. =====================================================================
Chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Here in Ann Arbor, MI trunks are lighting up as well. Christopher Davis Information Systems Manager Medical Imaging Resources, Inc 120 Enterprise Dr. Ann Arbor, MI 48103 Work- (734) 821-3003 ext.107 Cell- (734) 660-8249 Fax- (734) 426-2003 ChrisD@mobileleasing.com <chrisd@mobileleasing.com> *www.medimagingsales.com* *www.mobileleasing.com* [image: Description: 20 Year Anniversary Logo] *From:* outages-bounces@outages.org [mailto:outages-bounces@outages.org] *On Behalf Of *David Bitonti *Sent:* Wednesday, October 24, 2012 1:43 PM *To:* Elijah Savage *Cc:* outages@outages.org *Subject:* Re: [outages] Windstream in Michigan? We have noticed that inbound calling on our Windstream trunks has started working. Again location is Troy, MI anyone else seeing things recover? Thanks, Dave On Wed, Oct 24, 2012 at 1:34 PM, Elijah Savage <esavage@digitalrage.org> wrote: Due to a fiber cut 141 DS3's are impacted in Grand Rapids. ----- Original Message ----- From: "Jonathan Nalley" <jnalley@jnalley.com> To: outages@outages.org Sent: Wednesday, October 24, 2012 1:02:13 PM Subject: Re: [outages] Windstream in Michigan? At 11:33 [Central] on 2012-10-24 the following was posted to VOIP Network Alerts: Problem : Dead Air / Busies Location: 801 - Regional, Status : Ongoing Event : Detailed Description: Greetings, There are three separate issues affecting our network, one is a hardware issues and two fiber cuts. For now we are grouping them together for this service as it has not been determined which issue(s) are affecting which part(s) of the VoIP Origination service. ### On Wed, Oct 24, 2012 at 10:47 AM, Jeff Hanslik <Jeff.Hanslik@pressone.net> wrote:
We are currently experiencing a voice outage with windstream affecting our customers in Council Bluffs, Iowa all numbers get a fast busy when dialed. I was not able to get to a tech in the windstream NOC due to "high call volume".............left message awaiting their CB.
Best Regards,
Jeff Hanslik
(813) 933-6767 x2127 jeff.hanslik@pressone.net
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Chris Stone Sent: Wednesday, October 24, 2012 10:28 To: outages@outages.org Subject: Re: [outages] Windstream in Michigan?
On 10/24/2012 08:11 AM, David Bitonti wrote:
We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out.
MegaPop is also reporting problems in the Detroit area:
===================================================================== At 08:42 on 2012-10-24 the following was posted to DIAL Network Alerts:
Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp
Detailed Description:
We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible.
ETR:
This message was posted by: eolson, regarding Trouble Ticket: 122813. =====================================================================
Chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Services are working again for us in Milwaukee. The local paper has a story about 2 fiber cuts and a card failure causing the outage: http://www.jsonline.com/news/milwaukee/wauwatosa-school-district-city-hall-o... On 10/24/2012 12:49 PM, Chris Davis wrote:
Here in Ann Arbor, MI trunks are lighting up as well.
Christopher Davis
Information Systems Manager
Medical Imaging Resources, Inc
120 Enterprise Dr. Ann Arbor, MI 48103
Work- (734) 821-3003 ext.107
Cell- (734) 660-8249
Fax- (734) 426-2003
ChrisD@mobileleasing.com <mailto:chrisd@mobileleasing.com>
/www.medimagingsales.com <http://www.medimagingsales.com/>/
/www.mobileleasing.com <http://www.mobileleasing.com/>/
Description: 20 Year Anniversary Logo
*From:*outages-bounces@outages.org <mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org <mailto:outages-bounces@outages.org>] *On Behalf Of *David Bitonti *Sent:* Wednesday, October 24, 2012 1:43 PM *To:* Elijah Savage *Cc:* outages@outages.org <mailto:outages@outages.org> *Subject:* Re: [outages] Windstream in Michigan?
We have noticed that inbound calling on our Windstream trunks has started working. Again location is Troy, MI anyone else seeing things recover?
Thanks,
Dave
On Wed, Oct 24, 2012 at 1:34 PM, Elijah Savage <esavage@digitalrage.org <mailto:esavage@digitalrage.org>> wrote:
Due to a fiber cut 141 DS3's are impacted in Grand Rapids.
----- Original Message ----- From: "Jonathan Nalley" <jnalley@jnalley.com <mailto:jnalley@jnalley.com>> To: outages@outages.org <mailto:outages@outages.org> Sent: Wednesday, October 24, 2012 1:02:13 PM Subject: Re: [outages] Windstream in Michigan?
At 11:33 [Central] on 2012-10-24 the following was posted to VOIP Network Alerts:
Problem : Dead Air / Busies Location: 801 - Regional, Status : Ongoing Event :
Detailed Description:
Greetings, There are three separate issues affecting our network, one is a hardware issues and two fiber cuts. For now we are grouping them together for this service as it has not been determined which issue(s) are affecting which part(s) of the VoIP Origination service. ###
On Wed, Oct 24, 2012 at 10:47 AM, Jeff Hanslik <Jeff.Hanslik@pressone.net <mailto:Jeff.Hanslik@pressone.net>> wrote:
We are currently experiencing a voice outage with windstream affecting our customers in Council Bluffs, Iowa all numbers get a fast busy when dialed. I was not able to get to a tech in the windstream NOC due to "high call volume".............left message awaiting their CB.
Best Regards,
Jeff Hanslik
(813) 933-6767 x2127 <tel:%28813%29%20933-6767%20x2127> jeff.hanslik@pressone.net <mailto:jeff.hanslik@pressone.net>
-----Original Message----- From: outages-bounces@outages.org <mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org <mailto:outages-bounces@outages.org>] On Behalf Of Chris Stone Sent: Wednesday, October 24, 2012 10:28 To: outages@outages.org <mailto:outages@outages.org> Subject: Re: [outages] Windstream in Michigan?
On 10/24/2012 08:11 AM, David Bitonti wrote:
We are experience a voice only issue with windstream at our location in Troy, MI. Currently inbound or outbound calls on our Windstream trunks are working for us. I am calling into windstream now, and as soon as I talk with someone I will send another message out.
MegaPop is also reporting problems in the Detroit area:
===================================================================== At 08:42 on 2012-10-24 the following was posted to DIAL Network Alerts:
Problem : Dead Air / Busies Location: 008 - Detroit, MI Status : Ongoing Event : Major problem with DialUp
Detailed Description:
We are experiencing dead air / busies in numbers serviced out of Detroit. We are investigating to restore servers as quickly as possible.
ETR:
This message was posted by: eolson, regarding Trouble Ticket: 122813. =====================================================================
Chris
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participants (9)
-
Andy Brezinsky
-
Aubrey Wells
-
Chris Davis
-
Chris Stone
-
David Bitonti
-
Elijah Savage
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Jeff Hanslik
-
Jim McBurnett
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Jonathan Nalley