Re: [outages] Frontier in Thousand Oaks, CA

Our NOC finally got through to someone, but something may have been lost in translation with regard to "fiber towers" and their ticket number looks to be the CLLI code of One Wilshire. Also posted to -discussion, should probably follow up there. Reading between the lines, fiber cut at or near One Wilshire (LSANCAVJ). Called frontier: "2021-08-16 13:32:19 PDT downtime Cause Fiber tower that was cut downtown LA. 36 children towers affected (each has about 8,000-11,000 customers on it) 24 hours ETR is what TJ was guessing but with this large of an outage, the ticket didn't state one. ticket: LSANCAVJ1FW" -- Jay Hennigan - jay@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV

----- Original Message -----
From: "Jay Hennigan" <jay@west.net>
Our NOC finally got through to someone, but something may have been lost in translation with regard to "fiber towers" and their ticket number looks to be the CLLI code of One Wilshire. Also posted to -discussion, should probably follow up there.
It's not terribly uncommon for a Master Ticket for a large outage to just be flagged with the location identifier. Well, ok, "I've seen it before". :-) Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
participants (2)
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Jay Hennigan
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Jay R. Ashworth