Hello all, I was notified by one of my customers that their VPN Connectivity and ability to reach our network was down from Israel to Chicago for about 4 hours overnight (~2am-6am CDT) . Unfortunately I don't have any traceroutes on the Chicago <-> Israel path during the affected time. All of my WAN Monitoring and traffic levels were normal except for a single VoIP Host that I monitor in Pittsburgh, it was not responding for the exact amount of time that the Customer in Israel was reporting their issues. It appears that endpoint was on a Telia path. I do not have a traceroute in the return direction. Another VoIP Endpoint in Pittsburgh that looks to use a Level3 path was unaffected. Did anyone notice problems on Telia/Pittsburgh overnight? Failing Traceroute: Target Name: Voip Innovations IP: 64.136.174.30 Date/Time: 10/17/2019 5:07:43 AM 4 8 ms border6.fe1-11.blast-12.chg.pnap.net [64.74.108.209] 5 10 ms border1.ae3-edgenet.chg.pnap.net [66.151.31.145] 6 6 ms core3.te2-1-bbnet1.chg.pnap.net [64.94.32.3] 7 5 ms chi-b21-link.telia.net [213.248.81.141] 8 19 ms pitt-b1-link.telia.net [62.115.124.6] 9 * 10 * 11 * Succeeding Traceroute: Target Name: Voip Innovations IP: 64.136.174.30 Date/Time: 10/17/2019 9:07:43 AM 4 8 ms border6.fe1-11.blast-12.chg.pnap.net [64.74.108.209] 5 10 ms border1.ae3-edgenet.chg.pnap.net [66.151.31.145] 6 6 ms core3.te2-1-bbnet1.chg.pnap.net [64.94.32.3] 7 5 ms chi-b21-link.telia.net [213.248.81.141] 8 19 ms pitt-b1-link.telia.net [62.115.124.6] 9 25 ms adbase-ic-325072-pitt-b1.c.telia.net [62.115.153.65] 10 25 ms node250.161.136.64.1dial.com [64.136.161.250] 11 26 ms Voip Innovations [64.136.174.30]
We are a heavy user of Telia in Pittsburgh, we noticed nothing. Traffic looked stable. On Thu, Oct 17, 2019 at 10:26 AM Nate Burke via Outages <outages@outages.org> wrote:
Hello all, I was notified by one of my customers that their VPN Connectivity and ability to reach our network was down from Israel to Chicago for about 4 hours overnight (~2am-6am CDT) . Unfortunately I don't have any traceroutes on the Chicago <-> Israel path during the affected time.
All of my WAN Monitoring and traffic levels were normal except for a single VoIP Host that I monitor in Pittsburgh, it was not responding for the exact amount of time that the Customer in Israel was reporting their issues. It appears that endpoint was on a Telia path. I do not have a traceroute in the return direction.
Another VoIP Endpoint in Pittsburgh that looks to use a Level3 path was unaffected.
Did anyone notice problems on Telia/Pittsburgh overnight?
Failing Traceroute: Target Name: Voip Innovations IP: 64.136.174.30 Date/Time: 10/17/2019 5:07:43 AM
4 8 ms border6.fe1-11.blast-12.chg.pnap.net [64.74.108.209] 5 10 ms border1.ae3-edgenet.chg.pnap.net [66.151.31.145] 6 6 ms core3.te2-1-bbnet1.chg.pnap.net [64.94.32.3] 7 5 ms chi-b21-link.telia.net [213.248.81.141] 8 19 ms pitt-b1-link.telia.net [62.115.124.6] 9 * 10 * 11 *
Succeeding Traceroute: Target Name: Voip Innovations IP: 64.136.174.30 Date/Time: 10/17/2019 9:07:43 AM
4 8 ms border6.fe1-11.blast-12.chg.pnap.net [64.74.108.209] 5 10 ms border1.ae3-edgenet.chg.pnap.net [66.151.31.145] 6 6 ms core3.te2-1-bbnet1.chg.pnap.net [64.94.32.3] 7 5 ms chi-b21-link.telia.net [213.248.81.141] 8 19 ms pitt-b1-link.telia.net [62.115.124.6] 9 25 ms adbase-ic-325072-pitt-b1.c.telia.net [62.115.153.65] 10 25 ms node250.161.136.64.1dial.com [64.136.161.250] 11 26 ms Voip Innovations [64.136.174.30]
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-- *Brendan Mannella* *CEOTeraSwitch Inc.Main/Support - 1.412.945.7045Direct - 1.412.945.7049Bare-Metal Servers . Colocation . Cloud . Connectivity*
Nate, Any idea how the traffic was leaving Israel? We had some equipment that was down in 012's data centers in Israel two nights ago. I also have multiple trace routes from NYC and Nicosia (Cyprus) that run to several ISP's every minute in Israel. If you give me an exact hour and minute I can check. On Thu, Oct 17, 2019 at 10:26 AM Nate Burke via Outages <outages@outages.org> wrote:
Hello all, I was notified by one of my customers that their VPN Connectivity and ability to reach our network was down from Israel to Chicago for about 4 hours overnight (~2am-6am CDT) . Unfortunately I don't have any traceroutes on the Chicago <-> Israel path during the affected time.
All of my WAN Monitoring and traffic levels were normal except for a single VoIP Host that I monitor in Pittsburgh, it was not responding for the exact amount of time that the Customer in Israel was reporting their issues. It appears that endpoint was on a Telia path. I do not have a traceroute in the return direction.
Another VoIP Endpoint in Pittsburgh that looks to use a Level3 path was unaffected.
Did anyone notice problems on Telia/Pittsburgh overnight?
Failing Traceroute: Target Name: Voip Innovations IP: 64.136.174.30 Date/Time: 10/17/2019 5:07:43 AM
4 8 ms border6.fe1-11.blast-12.chg.pnap.net [64.74.108.209] 5 10 ms border1.ae3-edgenet.chg.pnap.net [66.151.31.145] 6 6 ms core3.te2-1-bbnet1.chg.pnap.net [64.94.32.3] 7 5 ms chi-b21-link.telia.net [213.248.81.141] 8 19 ms pitt-b1-link.telia.net [62.115.124.6] 9 * 10 * 11 *
Succeeding Traceroute: Target Name: Voip Innovations IP: 64.136.174.30 Date/Time: 10/17/2019 9:07:43 AM
4 8 ms border6.fe1-11.blast-12.chg.pnap.net [64.74.108.209] 5 10 ms border1.ae3-edgenet.chg.pnap.net [66.151.31.145] 6 6 ms core3.te2-1-bbnet1.chg.pnap.net [64.94.32.3] 7 5 ms chi-b21-link.telia.net [213.248.81.141] 8 19 ms pitt-b1-link.telia.net [62.115.124.6] 9 25 ms adbase-ic-325072-pitt-b1.c.telia.net [62.115.153.65] 10 25 ms node250.161.136.64.1dial.com [64.136.161.250] 11 26 ms Voip Innovations [64.136.174.30]
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participants (3)
-
Brendan Mannella -
Dovid Bender -
Nate Burke