Frontier in Thousand Oaks, CA

We just lost our next hop link to Frontier in Thousand Oaks. I contacted some our business customers and they report being down as well for the 'office' connections. However, pure FIOS appears to still work. Downdetector appears to see it as well. https://downdetector.com/status/frontier/map/ anyone else. -William Kern PixelGate Networks

On Mon, Aug 16, 2021 at 01:58:00PM -0700, William Kern via Outages wrote:
We just lost our next hop link to Frontier in Thousand Oaks. anyone else.
Yes, we have multiple 1&10g e-lines and waves out of One Wilshire on Frontier down since 2021-08-16 13:32:19 PDT -Will Orton will@loopfree.net

On 8/16/21 13:58, William Kern via Outages wrote:
We just lost our next hop link to Frontier in Thousand Oaks.
I contacted some our business customers and they report being down as well for the 'office' connections. However, pure FIOS appears to still work.
anyone else.
We're also affected with multiple circuits down. Anyone have a master ticket or ETR? -- Jay Hennigan | jay@impulse.net | CCIE #7880 | WB6RDV Chief Network Architect | Impulse Advanced Communications direct 805.884.6323 | fax 805.880.1523 | www.impulse.net -- Jay Hennigan - jay@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV

On 8/16/21 13:58, William Kern via Outages wrote:
We just lost our next hop link to Frontier in Thousand Oaks.
I contacted some our business customers and they report being down as well for the 'office' connections. However, pure FIOS appears to still work.
Downdetector appears to see it as well.
https://downdetector.com/status/frontier/map/
anyone else.
We're seeing multiple circuits down in Southern California as well. Anyone have a master ticket or ETR? -- Jay Hennigan - jay@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV

Since it was an area outage I didn't feel the need to get a ticket, since I figured they knew about it. However since we haven't seen any improvement I decided to at least get the ticket if only for billing credit purposes. Been on hold for over an hour now... -William Kern On 8/16/2021 3:07 PM, Jay Hennigan via Outages wrote:
On 8/16/21 13:58, William Kern via Outages wrote:
We just lost our next hop link to Frontier in Thousand Oaks.
I contacted some our business customers and they report being down as well for the 'office' connections. However, pure FIOS appears to still work.
Downdetector appears to see it as well.
https://downdetector.com/status/frontier/map/
anyone else.
We're seeing multiple circuits down in Southern California as well. Anyone have a master ticket or ETR?
participants (3)
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Jay Hennigan
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will@loopfree.net
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William Kern