Is anyone seeing reachability issues to RIM (srp.us.blackberry.com)?

I can't get there over Level3 or Cogent. Tracing route to srp.us.dyn.blackberry.net [216.9.242.33] over a maximum of 30 hops: . . 4 2 ms 2 ms 1 ms core17-sum-bos.eci.com [72.21.160.17] 5 2 ms 1 ms 1 ms gi2-44.mag02.bos01.atlas.cogentco.com [38.104.6.29] 6 25 ms 24 ms 24 ms te0-4-0-7.mpd22.ord01.atlas.cogentco.com [154.54.43.189] 7 37 ms 36 ms 36 ms te0-3-0-1.mpd22.mci01.atlas.cogentco.com [154.54.7.165] 8 47 ms 48 ms 47 ms te0-1-0-6.ccr22.dfw01.atlas.cogentco.com [154.54.25.205] 9 47 ms 46 ms 47 ms te3-3.ccr02.dfw03.atlas.cogentco.com [154.54.6.98] 10 46 ms 45 ms 45 ms 192.205.36.177 11 47 ms 46 ms 47 ms cr1.dlstx.ip.att.net [12.122.139.106] 12 97 ms 84 ms 45 ms gar22.dlstx.ip.att.net [12.122.85.65] 13 45 ms 46 ms 46 ms 12.249.185.10 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. . . Tracing route to srp.us.dyn.blackberry.net [216.9.242.33] over a maximum of 30 hops: . . 4 3 ms 1 ms 1 ms core19-sum-bos.eci.com [72.21.160.19] 5 2 ms 1 ms 1 ms vlan194.car2.boston1.level3.net [4.53.50.33] 6 2 ms 1 ms 1 ms ae-2-5.bar2.boston1.level3.net [4.69.132.250] 7 7 ms 6 ms 6 ms ae-8-8.ebr1.newyork1.level3.net [4.69.140.98] 8 12 ms 11 ms 11 ms ae-10-10.ebr2.washington12.level3.net [4.69.148.50] 9 12 ms 12 ms 11 ms ae-1-100.ebr1.washington12.level3.net [4.69.143.213] 10 23 ms 23 ms 23 ms ae-6-6.ebr1.atlanta2.level3.net [4.69.148.105] 11 23 ms 23 ms 23 ms ae-63-63.ebr3.atlanta2.level3.net [4.69.148.241] 12 43 ms 42 ms 44 ms ae-7-7.ebr3.dallas1.level3.net [4.69.134.21] 13 43 ms 43 ms 42 ms ae-93-93.csw4.dallas1.level3.net [4.69.151.169] 14 43 ms 43 ms 88 ms ae-4-90.edge4.dallas3.level3.net [4.69.145.205] 15 44 ms 43 ms 43 ms research-in.edge4.dallas3.level3.net [4.59.32.34] 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. . . William W. Tan Eze Castle Integration, Inc. 260 Franklin St., 12th floor Boston, MA 02110 (617) 217-3006 wtan@eci.com<mailto:wtan@eci.com> http://www.eci.com<http://www.eci.com/> NOTICE: The information contained in this transmission is privileged, confidential, and intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this transmission is strictly prohibited. If you have received this transmission in error, please notify Eze Castle Integration, Inc. by e-mail and destroy the original message and all copies. Thank you.

Hi, Looks ok from Europe, ICMP blocked along the way, but end to end seems to be OK 3 xe-0-1-0-103.dub20.ip4.tinet.net (213.200.67.89) 5.866 ms 5.840 ms 5.815 ms 4 xe-4-3-0.lon11.ip4.tinet.net (89.149.186.197) 46.408 ms 46.382 ms 46.302 ms 5 as6453.ip4.tinet.net (77.67.66.22) 25.520 ms 25.490 ms 25.220 ms 6 if-6-756.tcore2.L78-London.as6453.net (80.231.131.25) 20.610 ms * if-6-756.tcore2.L78-London.as6453.net (80.231.131.25) 21.521 ms 7 if-2-2.tcore1.L78-London.as6453.net (80.231.131.2) 128.065 ms if-8-704.tcore1.L78-London.as6453.net (80.231.130.9) 20.907 ms if-18-2.tcore1.SV8-Highbridge.as6453.net (80.231.138.9) 130.879 ms 8 if-6-2.tcore1.NJY-Newark.as6453.net (80.231.138.18) 130.988 ms if-7-2.tcore2.NJY-Newark.as6453.net (80.231.130.54) 129.961 ms 150.936 ms 9 if-3-2.tcore2.AEQ-Ashburn.as6453.net (216.6.87.9) 130.752 ms if-2-2.tcore2.NJY-Newark.as6453.net (66.198.70.2) 135.784 ms if-3-2.tcore2.AEQ-Ashburn.as6453.net (216.6.87.9) 129.883 ms 10 if-3-2.tcore2.AEQ-Ashburn.as6453.net (216.6.87.9) 131.225 ms 133.447 ms 127.319 ms 11 if-2-2.tcore1.AEQ-Ashburn.as6453.net (216.6.87.2) 127.498 ms if-7-2.tcore1.DT8-Dallas.as6453.net (66.110.56.33) 131.014 ms if-2-2.tcore1.AEQ-Ashburn.as6453.net (216.6.87.2) 138.917 ms 12 * if-7-2.tcore1.DT8-Dallas.as6453.net (66.110.56.33) 131.568 ms 129.354 ms 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * [eronayne@donkey ~]$ ping 216.9.242.33 PING 216.9.242.33 (216.9.242.33) 56(84) bytes of data. 64 bytes from 216.9.242.33: icmp_seq=1 ttl=241 time=142 ms 64 bytes from 216.9.242.33: icmp_seq=2 ttl=241 time=145 ms 64 bytes from 216.9.242.33: icmp_seq=3 ttl=241 time=141 ms From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Tan, William Sent: 07 November 2011 15:28 To: 'outages@outages.org' Subject: [outages] Is anyone seeing reachability issues to RIM (srp.us.blackberry.com)? I can't get there over Level3 or Cogent. Tracing route to srp.us.dyn.blackberry.net [216.9.242.33] over a maximum of 30 hops: . . 4 2 ms 2 ms 1 ms core17-sum-bos.eci.com [72.21.160.17] 5 2 ms 1 ms 1 ms gi2-44.mag02.bos01.atlas.cogentco.com [38.104.6.29] 6 25 ms 24 ms 24 ms te0-4-0-7.mpd22.ord01.atlas.cogentco.com [154.54.43.189] 7 37 ms 36 ms 36 ms te0-3-0-1.mpd22.mci01.atlas.cogentco.com [154.54.7.165] 8 47 ms 48 ms 47 ms te0-1-0-6.ccr22.dfw01.atlas.cogentco.com [154.54.25.205] 9 47 ms 46 ms 47 ms te3-3.ccr02.dfw03.atlas.cogentco.com [154.54.6.98] 10 46 ms 45 ms 45 ms 192.205.36.177 11 47 ms 46 ms 47 ms cr1.dlstx.ip.att.net [12.122.139.106] 12 97 ms 84 ms 45 ms gar22.dlstx.ip.att.net [12.122.85.65] 13 45 ms 46 ms 46 ms 12.249.185.10 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. . . Tracing route to srp.us.dyn.blackberry.net [216.9.242.33] over a maximum of 30 hops: . . 4 3 ms 1 ms 1 ms core19-sum-bos.eci.com [72.21.160.19] 5 2 ms 1 ms 1 ms vlan194.car2.boston1.level3.net [4.53.50.33] 6 2 ms 1 ms 1 ms ae-2-5.bar2.boston1.level3.net [4.69.132.250] 7 7 ms 6 ms 6 ms ae-8-8.ebr1.newyork1.level3.net [4.69.140.98] 8 12 ms 11 ms 11 ms ae-10-10.ebr2.washington12.level3.net [4.69.148.50] 9 12 ms 12 ms 11 ms ae-1-100.ebr1.washington12.level3.net [4.69.143.213] 10 23 ms 23 ms 23 ms ae-6-6.ebr1.atlanta2.level3.net [4.69.148.105] 11 23 ms 23 ms 23 ms ae-63-63.ebr3.atlanta2.level3.net [4.69.148.241] 12 43 ms 42 ms 44 ms ae-7-7.ebr3.dallas1.level3.net [4.69.134.21] 13 43 ms 43 ms 42 ms ae-93-93.csw4.dallas1.level3.net [4.69.151.169] 14 43 ms 43 ms 88 ms ae-4-90.edge4.dallas3.level3.net [4.69.145.205] 15 44 ms 43 ms 43 ms research-in.edge4.dallas3.level3.net [4.59.32.34] 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. . . William W. Tan Eze Castle Integration, Inc. 260 Franklin St., 12th floor Boston, MA 02110 (617) 217-3006 wtan@eci.com<mailto:wtan@eci.com> http://www.eci.com<http://www.eci.com/> NOTICE: The information contained in this transmission is privileged, confidential, and intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this transmission is strictly prohibited. If you have received this transmission in error, please notify Eze Castle Integration, Inc. by e-mail and destroy the original message and all copies. Thank you. Fulnett Limited, trading as Strencom is licensed by the Commission for Communication Regulation, ComReg, which is responsible for the regulation of the electronic communications sector in Ireland. Fulnett Limited is Registered in Ireland as a Private Limited Company, with its registered address at Heron House, Blackpool Retail Park, Blackpool, Cork. Co. Registration No: 326681. Directors: T.Murphy (Managing) & L.Murphy This e-mail may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply e-mail and delete all copies of this message.

Can't get there over Comcast Business from Oak Brook (Chicago): 4 te-1-8-ur07.elmhurst.il.chicago.comcast.net (68.86.115.193) 129.988 ms 70.577 ms 21.967 ms 5 te-2-3-0-3-ar01.elmhurst.il.chicago.comcast.net (68.86.189.53) 12.247 ms 16.282 ms 12.700 ms 6 pos-0-1-0-0-ar01.area4.il.chicago.comcast.net (68.87.230.237) 59.406 ms 63.759 ms 48.125 ms 7 pos-3-11-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.90.13) 17.893 ms 134.237 ms 101.576 ms 8 pos-1-0-0-0-pe01.350ecermak.il.ibone.comcast.net (68.86.86.34) 126.579 ms 52.861 ms 19.578 ms 9 as6453-pe01.350ecermak.il.ibone.comcast.net (75.149.228.250) 15.511 ms 17.475 ms 18.199 ms 10 if-9-2131.tcore1.ct8-chicago.as6453.net (206.82.141.170) 52.180 ms 155.048 ms 76.894 ms 11 64.86.78.6 (64.86.78.6) 87.375 ms 110.183 ms 157.592 ms 12 * * * 13 * * * 14 * * * Looks like its dying at Tata for me and AT&T for you. Brandon On Mon, Nov 7, 2011 at 9:27 AM, Tan, William <wtan@eci.com> wrote:
I can't get there over Level3 or Cogent.****
** **
** **
Tracing route to srp.us.dyn.blackberry.net [216.9.242.33]****
over a maximum of 30 hops:****
** **
.****
.****
4 2 ms 2 ms 1 ms core17-sum-bos.eci.com [72.21.160.17]****
5 2 ms 1 ms 1 ms gi2-44.mag02.bos01.atlas.cogentco.com[38.104.6.29] ****
6 25 ms 24 ms 24 ms te0-4-0-7.mpd22.ord01.atlas.cogentco.com[154.54.43.189] ****
7 37 ms 36 ms 36 ms te0-3-0-1.mpd22.mci01.atlas.cogentco.com[154.54.7.165] ****
8 47 ms 48 ms 47 ms te0-1-0-6.ccr22.dfw01.atlas.cogentco.com[154.54.25.205] ****
9 47 ms 46 ms 47 ms te3-3.ccr02.dfw03.atlas.cogentco.com[154.54.6.98] ****
10 46 ms 45 ms 45 ms 192.205.36.177****
11 47 ms 46 ms 47 ms cr1.dlstx.ip.att.net [12.122.139.106]****
12 97 ms 84 ms 45 ms gar22.dlstx.ip.att.net [12.122.85.65]****
13 45 ms 46 ms 46 ms 12.249.185.10****
14 * * * Request timed out.****
15 * * * Request timed out.****
16 * * * Request timed out.****
.****
.****
** **
** **
Tracing route to srp.us.dyn.blackberry.net [216.9.242.33]****
over a maximum of 30 hops:****
** **
.****
.****
4 3 ms 1 ms 1 ms core19-sum-bos.eci.com [72.21.160.19]****
5 2 ms 1 ms 1 ms vlan194.car2.boston1.level3.net[4.53.50.33] ****
6 2 ms 1 ms 1 ms ae-2-5.bar2.boston1.level3.net[4.69.132.250] ****
7 7 ms 6 ms 6 ms ae-8-8.ebr1.newyork1.level3.net[4.69.140.98] ****
8 12 ms 11 ms 11 ms ae-10-10.ebr2.washington12.level3.net[4.69.148.50] ****
9 12 ms 12 ms 11 ms ae-1-100.ebr1.washington12.level3.net[4.69.143.213] ****
10 23 ms 23 ms 23 ms ae-6-6.ebr1.atlanta2.level3.net[4.69.148.105] ****
11 23 ms 23 ms 23 ms ae-63-63.ebr3.atlanta2.level3.net[4.69.148.241] ****
12 43 ms 42 ms 44 ms ae-7-7.ebr3.dallas1.level3.net[4.69.134.21] ****
13 43 ms 43 ms 42 ms ae-93-93.csw4.dallas1.level3.net[4.69.151.169] ****
14 43 ms 43 ms 88 ms ae-4-90.edge4.dallas3.level3.net[4.69.145.205] ****
15 44 ms 43 ms 43 ms research-in.edge4.dallas3.level3.net[4.59.32.34] ****
16 * * * Request timed out.****
17 * * * Request timed out.****
18 * * * Request timed out.****
.****
.****
** **
** **
William W. Tan Eze Castle Integration, Inc. ****
260 Franklin St., 12th floor Boston, MA 02110 (617) 217-3006 wtan@eci.com****
** ** NOTICE: The information contained in this transmission is privileged, confidential, and intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this transmission is strictly prohibited. If you have received this transmission in error, please notify Eze Castle Integration, Inc. by e-mail and destroy the original message and all copies. Thank you.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Brandon Galbraith US Voice: 630.492.0464

----- Original Message -----
From: "William Tan" <wtan@eci.com>
Subject: [outages] Is anyone seeing reachability issues to RIM (srp.us.blackberry.com)? I can't get there over Level3 or Cogent.
You may be falling prey to the Great Juniper Outage of 2011. :-)
Tracing route to srp.us.dyn.blackberry.net [216.9.242.33] over a maximum of 30 hops:
From TAMQFLTA:
banner:/home/jra # mtr -c 10 -r srp.us.dyn.blackberry.net HOST: banner Loss% Snt Last Avg Best Wrst StDev 1.|-- 173.241.205.130 0.0% 10 0.4 2.1 0.4 16.2 5.0 2.|-- gi2-4.border4.esnet.com 0.0% 10 0.6 0.9 0.4 4.3 1.2 3.|-- ge-6-20.car4.Tampa1.Level 0.0% 10 0.4 0.4 0.4 0.5 0.0 4.|-- ae-24-24.car2.Tampa1.Leve 0.0% 10 0.7 0.7 0.6 0.7 0.0 5.|-- ae-2-7.bar2.Tampa1.Level3 0.0% 10 0.6 3.6 0.6 19.4 6.1 6.|-- ae-12-12.ebr1.Dallas1.Lev 0.0% 10 24.1 24.2 24.1 24.2 0.0 7.|-- ae-14-14.ebr2.Chicago2.Le 0.0% 10 43.2 43.2 43.2 43.3 0.0 8.|-- ae-2-52.edge4.Chicago3.Le 0.0% 10 43.4 43.3 43.3 43.4 0.1 9.|-- RESEARCH-IN.edge4.Chicago 0.0% 10 43.9 43.9 43.7 44.0 0.1 10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 11.|-- srp.us.blackberry.com 0.0% 10 64.2 64.0 63.9 64.2 0.1 banner:/home/jra # mtr -c 10 -rn srp.us.dyn.blackberry.net HOST: banner Loss% Snt Last Avg Best Wrst StDev 1.|-- 173.241.205.130 0.0% 10 0.4 0.5 0.4 0.8 0.1 2.|-- 216.139.207.25 0.0% 10 0.3 49.2 0.3 180.4 79.0 3.|-- 4.71.2.9 0.0% 10 0.3 0.4 0.3 0.4 0.0 4.|-- 4.69.133.65 0.0% 10 0.6 0.7 0.6 0.7 0.0 5.|-- 4.69.133.10 0.0% 10 0.5 2.9 0.5 24.0 7.4 6.|-- 4.69.137.118 10.0% 10 24.2 24.2 24.1 24.2 0.0 7.|-- 4.69.151.117 0.0% 10 43.2 43.2 43.2 43.3 0.1 8.|-- 4.69.138.166 0.0% 10 43.3 43.3 43.3 43.5 0.1 9.|-- 4.53.98.38 0.0% 10 43.9 43.8 43.6 44.0 0.1 10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 11.|-- 68.171.242.33 0.0% 10 63.9 64.1 63.9 64.4 0.1 Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

We saw this earlier, specifically with trying to resolve us.srp.blackberry.com against RIMs name servers in the same segment. We were told that Level 3 was having issues, and that they were resolved before 12:00 PM ET. - Chris On Mon, Nov 7, 2011 at 10:27 AM, Tan, William <wtan@eci.com> wrote:
I can't get there over Level3 or Cogent.
Tracing route to srp.us.dyn.blackberry.net [216.9.242.33]
over a maximum of 30 hops:
.
.
4 2 ms 2 ms 1 ms core17-sum-bos.eci.com [72.21.160.17]
5 2 ms 1 ms 1 ms gi2-44.mag02.bos01.atlas.cogentco.com [38.104.6.29]
6 25 ms 24 ms 24 ms te0-4-0-7.mpd22.ord01.atlas.cogentco.com [154.54.43.189]
7 37 ms 36 ms 36 ms te0-3-0-1.mpd22.mci01.atlas.cogentco.com [154.54.7.165]
8 47 ms 48 ms 47 ms te0-1-0-6.ccr22.dfw01.atlas.cogentco.com [154.54.25.205]
9 47 ms 46 ms 47 ms te3-3.ccr02.dfw03.atlas.cogentco.com [154.54.6.98]
10 46 ms 45 ms 45 ms 192.205.36.177
11 47 ms 46 ms 47 ms cr1.dlstx.ip.att.net [12.122.139.106]
12 97 ms 84 ms 45 ms gar22.dlstx.ip.att.net [12.122.85.65]
13 45 ms 46 ms 46 ms 12.249.185.10
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
.
.
Tracing route to srp.us.dyn.blackberry.net [216.9.242.33]
over a maximum of 30 hops:
.
.
4 3 ms 1 ms 1 ms core19-sum-bos.eci.com [72.21.160.19]
5 2 ms 1 ms 1 ms vlan194.car2.boston1.level3.net [4.53.50.33]
6 2 ms 1 ms 1 ms ae-2-5.bar2.boston1.level3.net [4.69.132.250]
7 7 ms 6 ms 6 ms ae-8-8.ebr1.newyork1.level3.net [4.69.140.98]
8 12 ms 11 ms 11 ms ae-10-10.ebr2.washington12.level3.net [4.69.148.50]
9 12 ms 12 ms 11 ms ae-1-100.ebr1.washington12.level3.net [4.69.143.213]
10 23 ms 23 ms 23 ms ae-6-6.ebr1.atlanta2.level3.net [4.69.148.105]
11 23 ms 23 ms 23 ms ae-63-63.ebr3.atlanta2.level3.net [4.69.148.241]
12 43 ms 42 ms 44 ms ae-7-7.ebr3.dallas1.level3.net [4.69.134.21]
13 43 ms 43 ms 42 ms ae-93-93.csw4.dallas1.level3.net [4.69.151.169]
14 43 ms 43 ms 88 ms ae-4-90.edge4.dallas3.level3.net [4.69.145.205]
15 44 ms 43 ms 43 ms research-in.edge4.dallas3.level3.net [4.59.32.34]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
.
.
William W. Tan Eze Castle Integration, Inc.
260 Franklin St., 12th floor Boston, MA 02110 (617) 217-3006 wtan@eci.com
NOTICE: The information contained in this transmission is privileged, confidential, and intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this transmission is strictly prohibited. If you have received this transmission in error, please notify Eze Castle Integration, Inc. by e-mail and destroy the original message and all copies. Thank you.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (5)
-
Brandon Galbraith
-
Chris Burwell
-
Ed Ronayne
-
Jay Ashworth
-
Tan, William