[slightly OT] Verizon Business repairs slowdown???
We're having real trouble getting Verizon Business to pick up routine T1 outage tickets and actually work them, and the general temperature of the techs is frosty. We've now heard rumors of massive (5 figures) layoffs coming down the pike from 2 sources, but nothing firm. Anybody know if they've got a formal work slowdown going on and / or any forecasts as to where this is going? -- Jon Radel Sr. Director of Engineering VANTAGE COMMUNICATIONS
On 3/15/2010 13:28, Jon Radel wrote:
We're having real trouble getting Verizon Business to pick up routine T1 outage tickets and actually work them, and the general temperature of the techs is frosty. We've now heard rumors of massive (5 figures) layoffs coming down the pike from 2 sources, but nothing firm. Anybody know if they've got a formal work slowdown going on and / or any forecasts as to where this is going?
I've been waiting 11 months for a lit building fiber to be provisioned, so it seems that would be business as usual. ~Seth
On Mon, Mar 15, 2010 at 2:28 PM, Jon Radel <jradel@vantage.com> wrote:
We're having real trouble getting Verizon Business to pick up routine T1 outage tickets and actually work them, and the general temperature of the techs is frosty. We've now heard rumors of massive (5 figures) layoffs coming down the pike from 2 sources, but nothing firm. Anybody know if they've got a formal work slowdown going on and / or any forecasts as to where this is going?
Perhaps unrelated, perhaps not, the following email was just received from our Verizon salesperson: "I will be out of the office starting 03/15/2010 and will not return until 12/31/2010. Please refer all your future emails to: wholesaleinquiry@verizon.com or call 877-288-6453" kind regards/ldv
Jon Radel wrote:
We're having real trouble getting Verizon Business to pick up routine T1 outage tickets and actually work them, and the general temperature of the techs is frosty. We've now heard rumors of massive (5 figures) layoffs coming down the pike from 2 sources, but nothing firm. Anybody know if they've got a formal work slowdown going on and / or any forecasts as to where this is going?
I can't substantiate this with anything written, but I have had several Verizon Biz techs tell me about "big changes" coming. And I know there were high-level meetings around the holidays. I'm surprised we haven't heard anything yet. -MB
http://www.google.com/search?q=verizon+layoff David Hiers CCIE (R/S, V), CISSP ADP Dealer Services 2525 SW 1st Ave. Suite 300W Portland, OR 97201 o: 503-205-4467 f: 503-402-3277 -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Micah Brandon Sent: Monday, March 15, 2010 2:49 PM To: Jon Radel Cc: Outages Subject: Re: [outages] [slightly OT] Verizon Business repairs slowdown??? Jon Radel wrote:
We're having real trouble getting Verizon Business to pick up routine T1 outage tickets and actually work them, and the general temperature of the techs is frosty. We've now heard rumors of massive (5 figures) layoffs coming down the pike from 2 sources, but nothing firm. Anybody know if they've got a formal work slowdown going on and / or any forecasts as to where this is going?
I can't substantiate this with anything written, but I have had several Verizon Biz techs tell me about "big changes" coming. And I know there were high-level meetings around the holidays. I'm surprised we haven't heard anything yet. -MB _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.
participants (5)
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Hiers, David -
Jon Radel -
Larry Vaden -
Micah Brandon -
Seth Mattinen