Anyone seeing Barracuda reputation failures increase?

Hi, Today both a customers office and datacenter (Different providers, different locations, different domains used at each) started getting denied for email sending by Barracuda Reputation issues. You go to the site, and they claim its not listed as "poor". Anyone hear anything through the grapevine about it? Internal RBL server freaking out, or bad push of an update, etc? Thanks, Tuc/TBOH

We query the BRBL from our filtering servers. We average about 9,000 BRBL positives per day, and have 5200 thus far today. So the volume seems normal. -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Tuc at T-B-O-H Sent: Wednesday, June 17, 2009 2:38 PM To: outages@outages.org Cc: tuc@t-b-o-h.net Subject: [outages] Anyone seeing Barracuda reputation failures increase? Hi, Today both a customers office and datacenter (Different providers, different locations, different domains used at each) started getting denied for email sending by Barracuda Reputation issues. You go to the site, and they claim its not listed as "poor". Anyone hear anything through the grapevine about it? Internal RBL server freaking out, or bad push of an update, etc? Thanks, Tuc/TBOH _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages NOTICE: The information contained in this transmission is privileged, confidential, and intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this transmission is strictly prohibited. If you have received this transmission in error, please notify Eze Castle Integration, Inc. by e-mail and destroy the original message and all copies. Thank you.

We're experiencing the same problem. We have a ticket open with Barracuda presently but they're taking their time to get back to us. Would love to hear that many other people are having the same problem... - Jesse Tuc at T-B-O-H wrote:
Hi,
Today both a customers office and datacenter (Different providers, different locations, different domains used at each) started getting denied for email sending by Barracuda Reputation issues. You go to the site, and they claim its not listed as "poor".
Anyone hear anything through the grapevine about it? Internal RBL server freaking out, or bad push of an update, etc?

One of our own mail servers was getting blocked earlier today, we had to whitelist its IP. - alvin On Wed, Jun 17, 2009 at 12:03 PM, Jesse Proudman<jesse.proudman-lists@blueboxgrp.com> wrote:
We're experiencing the same problem. We have a ticket open with Barracuda presently but they're taking their time to get back to us. Would love to hear that many other people are having the same problem...
- Jesse
Tuc at T-B-O-H wrote:
Hi,
Today both a customers office and datacenter (Different providers, different locations, different domains used at each) started getting denied for email sending by Barracuda Reputation issues. You go to the site, and they claim its not listed as "poor".
Anyone hear anything through the grapevine about it? Internal RBL server freaking out, or bad push of an update, etc?
_______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Every so often we get one bounced back. Maybe a couple per week where people off site can't e-mail to us. But, they aren't on our networks and they are usually coming from places that are not properly forward/reverse delegated, have no SPF records, do not talk entirely like a well-behaved SMTP server. And, the folks having trouble aren't reading the failure messages like they should and doing what the message says to do. Honestly, we get more complaints from our customers because of our grey-listing system than because of the Barracuda. Such is life! -- bbc@misn.com
participants (5)
-
Alvin Chan
-
Bryan Campbell
-
Jesse Proudman
-
Tan, William
-
Tuc at T-B-O-H