Charter Spectrum - "Nationwide" outage, packet loss between Spartanburg and Greeneville, SC

Support is "aware" and working the outage. From here (Spring Hill, TN) (75.138.227.0/24) to AWS us-west-2 (52.88.92.0/24) I'm seeing about 25% packet loss between Spartanburg and Greeneville, SC: Host Loss% Snt Last Avg Best Wrst StDev 1. rt-ac66r-d398.waddle.local 0.0% 25 1.2 1.5 0.9 2.2 0.3 2. ??? 3. dtr02clmatn-tge-0-5-0-4.clma.tn.charter.com 0.0% 25 11.0 11.6 9.7 19.3 2.5 4. crr01jcsntn-bue-101.jcsn.tn.charter.com 0.0% 25 13.5 14.6 13.2 21.5 2.1 5. 96-34-119-141.static.unas.tx.charter.com 0.0% 25 13.6 14.8 13.3 23.0 2.5 6. 96-34-119-142.static.unas.tx.charter.com 0.0% 25 26.7 27.8 26.7 36.3 1.8 7. crr02kgpttn-bue-204.kgpt.tn.charter.com 0.0% 25 26.9 28.7 26.9 35.6 2.5 8. crr02spbgsc-bue-201.spbg.sc.charter.com 0.0% 25 32.6 34.7 32.5 42.9 3.3 9. bbr01spbgsc-bue-4.spbg.sc.charter.com 0.0% 25 41.6 38.1 33.5 47.3 3.8 10. bbr01gnvlsc-bue-800.gnvl.sc.charter.com 37.5% 25 43.8 47.6 43.8 53.1 2.4 11. bbr01aldlmi-tge-0-0-0-13.aldl.mi.charter.com 28.0% 25 63.1 66.6 60.4 77.0 4.4 12. bbr02ashbva-bue-5.ashb.va.charter.com 20.8% 25 63.7 65.8 61.1 75.8 3.2 13. bbr02chcgil-bue-3.chcg.il.charter.com 20.0% 25 84.6 86.4 81.6 99.8 4.2 14. bbr01olvemo-bue-2.olve.mo.charter.com 24.0% 25 85.3 84.0 79.0 86.3 2.1 15. bbr01dnvrco-bue-1.dnvr.co.charter.com 32.0% 25 102.6 105.7 102.4 117.4 3.7 16. bbr02snjsca-bue-2.snjs.ca.charter.com 24.0% 25 143.3 134.0 128.8 143.3 3.8 17. prr01snjsca-bue-6.snjs.ca.charter.com 33.3% 25 128.9 130.9 128.9 145.3 4.4 18. 96-34-154-7.static.unas.ca.charter.com 28.0% 25 138.3 130.9 129.6 138.3 1.9 19. 54.240.242.132 20.0% 25 144.9 351.8 130.8 1903. 527.0 20. 54.240.242.139 32.0% 25 130.2 136.6 129.5 180.3 13.4 21. 54.239.42.6 16.0% 25 152.2 153.6 150.8 165.7 3.3 22. 52.93.12.80 12.0% 25 159.6 166.0 151.5 189.7 10.6 23. 52.93.12.75 24.0% 25 150.8 151.8 150.3 157.4 1.6 24. 52.93.12.182 32.0% 25 154.0 164.5 153.5 183.3 10.3 25. 52.93.12.203 45.8% 25 152.3 153.3 151.7 161.4 2.5 26. 205.251.232.167 20.8% 25 155.3 155.2 153.1 163.4 2.4 27. ??? I attempted to give this information to the front-line support, they really didn't want it / know what to do with it. (see https://xkcd.com/806/) —Duane ---- Duane Waddle Defense Point Security duane.waddle@defpoint.com +1 931-215-4425 -- ***** This message contains proprietary Defense Point Security corporate information. If you are not the intended recipient of this email, any dissemination or other action taken in relation to the contents of and attachments to this email is strictly prohibited and may be unlawful. If you have received this email in error, please destroy this message and attachments and kindly notify the sender by reply email. Thank You.

I've got a remote site on Charter up in upper Michigan connected through Chicago and Eau Claire and Stevens Point, WI and whatever unas.mn is. I also polled the community up here for reports of problems. No issues. Matt Freitag Network Engineer Information Technology Michigan Technological University (906) 487-3696 <%28906%29%20487-3696> https://www.mtu.edu/ https://www.mtu.edu/it On Tue, Dec 5, 2017 at 12:12 PM, Duane Waddle via Outages < outages@outages.org> wrote:
Support is "aware" and working the outage. From here (Spring Hill, TN) ( 75.138.227.0/24) to AWS us-west-2 (52.88.92.0/24) I'm seeing about 25% packet loss between Spartanburg and Greeneville, SC:
Host Loss% Snt Last Avg Best Wrst StDev 1. rt-ac66r-d398.waddle.local 0.0% 25 1.2 1.5 0.9 2.2 0.3 2. ??? 3. dtr02clmatn-tge-0-5-0-4.clma.tn.charter.com 0.0% 25 11.0 11.6 9.7 19.3 2.5 4. crr01jcsntn-bue-101.jcsn.tn.charter.com 0.0% 25 13.5 14.6 13.2 21.5 2.1 5. 96-34-119-141.static.unas.tx.charter.com 0.0% 25 13.6 14.8 13.3 23.0 2.5 6. 96-34-119-142.static.unas.tx.charter.com 0.0% 25 26.7 27.8 26.7 36.3 1.8 7. crr02kgpttn-bue-204.kgpt.tn.charter.com 0.0% 25 26.9 28.7 26.9 35.6 2.5 8. crr02spbgsc-bue-201.spbg.sc.charter.com 0.0% 25 32.6 34.7 32.5 42.9 3.3 9. bbr01spbgsc-bue-4.spbg.sc.charter.com 0.0% 25 41.6 38.1 33.5 47.3 3.8 10. bbr01gnvlsc-bue-800.gnvl.sc.charter.com 37.5% 25 43.8 47.6 43.8 53.1 2.4 11. bbr01aldlmi-tge-0-0-0-13.aldl.mi.charter.com 28.0% 25 63.1 66.6 60.4 77.0 4.4 12. bbr02ashbva-bue-5.ashb.va.charter.com 20.8% 25 63.7 65.8 61.1 75.8 3.2 13. bbr02chcgil-bue-3.chcg.il.charter.com 20.0% 25 84.6 86.4 81.6 99.8 4.2 14. bbr01olvemo-bue-2.olve.mo.charter.com 24.0% 25 85.3 84.0 79.0 86.3 2.1 15. bbr01dnvrco-bue-1.dnvr.co.charter.com 32.0% 25 102.6 105.7 102.4 117.4 3.7 16. bbr02snjsca-bue-2.snjs.ca.charter.com 24.0% 25 143.3 134.0 128.8 143.3 3.8 17. prr01snjsca-bue-6.snjs.ca.charter.com 33.3% 25 128.9 130.9 128.9 145.3 4.4 18. 96-34-154-7.static.unas.ca.charter.com 28.0% 25 138.3 130.9 129.6 138.3 1.9 19. 54.240.242.132 20.0% 25 144.9 351.8 130.8 1903. 527.0 20. 54.240.242.139 32.0% 25 130.2 136.6 129.5 180.3 13.4 21. 54.239.42.6 16.0% 25 152.2 153.6 150.8 165.7 3.3 22. 52.93.12.80 12.0% 25 159.6 166.0 151.5 189.7 10.6 23. 52.93.12.75 24.0% 25 150.8 151.8 150.3 157.4 1.6 24. 52.93.12.182 32.0% 25 154.0 164.5 153.5 183.3 10.3 25. 52.93.12.203 45.8% 25 152.3 153.3 151.7 161.4 2.5 26. 205.251.232.167 20.8% 25 155.3 155.2 153.1 163.4 2.4 27. ???
I attempted to give this information to the front-line support, they really didn't want it / know what to do with it. (see https://xkcd.com/806/)
—Duane
---- Duane Waddle Defense Point Security duane.waddle@defpoint.com +1 931-215-4425
-- *****
This message contains proprietary Defense Point Security corporate information. If you are not the intended recipient of this email, any dissemination or other action taken in relation to the contents of and attachments to this email is strictly prohibited and may be unlawful. If you have received this email in error, please destroy this message and attachments and kindly notify the sender by reply email. Thank You.
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http://www.foxcarolina.com/story/36998751/charter-spectrum-working-to-fix-ou... This seems to have been resolved. Saw lots of packet loss here in Asheville this afternoon, but everything seemed better by about 3pm EST. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matt Freitag via Outages Sent: Tuesday, December 5, 2017 4:33 PM To: Duane Waddle <duane.waddle@defpoint.com> Cc: OUTAGES Mailing List <outages@outages.org> Subject: Re: [outages] Charter Spectrum - "Nationwide" outage, packet loss between Spartanburg and Greeneville, SC I've got a remote site on Charter up in upper Michigan connected through Chicago and Eau Claire and Stevens Point, WI and whatever unas.mn<http://unas.mn> is. I also polled the community up here for reports of problems. No issues. Matt Freitag Network Engineer Information Technology Michigan Technological University (906) 487-3696<tel:%28906%29%20487-3696> https://www.mtu.edu/ https://www.mtu.edu/it On Tue, Dec 5, 2017 at 12:12 PM, Duane Waddle via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Support is "aware" and working the outage. From here (Spring Hill, TN) (75.138.227.0/24<http://75.138.227.0/24>) to AWS us-west-2 (52.88.92.0/24<http://52.88.92.0/24>) I'm seeing about 25% packet loss between Spartanburg and Greeneville, SC: Host Loss% Snt Last Avg Best Wrst StDev 1. rt-ac66r-d398.waddle.local 0.0% 25 1.2 1.5 0.9 2.2 0.3 2. ??? 3. dtr02clmatn-tge-0-5-0-4.clma.tn.charter.com<http://dtr02clmatn-tge-0-5-0-4.clma.tn.charter.com> 0.0% 25 11.0 11.6 9.7 19.3 2.5 4. crr01jcsntn-bue-101.jcsn.tn.charter.com<http://crr01jcsntn-bue-101.jcsn.tn.charter.com> 0.0% 25 13.5 14.6 13.2 21.5 2.1 5. 96-34-119-141.static.unas.tx.charter.com<http://96-34-119-141.static.unas.tx.charter.com> 0.0% 25 13.6 14.8 13.3 23.0 2.5 6. 96-34-119-142.static.unas.tx.charter.com<http://96-34-119-142.static.unas.tx.charter.com> 0.0% 25 26.7 27.8 26.7 36.3 1.8 7. crr02kgpttn-bue-204.kgpt.tn.charter.com<http://crr02kgpttn-bue-204.kgpt.tn.charter.com> 0.0% 25 26.9 28.7 26.9 35.6 2.5 8. crr02spbgsc-bue-201.spbg.sc.charter.com<http://crr02spbgsc-bue-201.spbg.sc.charter.com> 0.0% 25 32.6 34.7 32.5 42.9 3.3 9. bbr01spbgsc-bue-4.spbg.sc.charter.com<http://bbr01spbgsc-bue-4.spbg.sc.charter.com> 0.0% 25 41.6 38.1 33.5 47.3 3.8 10. bbr01gnvlsc-bue-800.gnvl.sc.charter.com<http://bbr01gnvlsc-bue-800.gnvl.sc.charter.com> 37.5% 25 43.8 47.6 43.8 53.1 2.4 11. bbr01aldlmi-tge-0-0-0-13.aldl.mi.charter.com<http://bbr01aldlmi-tge-0-0-0-13.aldl.mi.charter.com> 28.0% 25 63.1 66.6 60.4 77.0 4.4 12. bbr02ashbva-bue-5.ashb.va.charter.com<http://bbr02ashbva-bue-5.ashb.va.charter.com> 20.8% 25 63.7 65.8 61.1 75.8 3.2 13. bbr02chcgil-bue-3.chcg.il.charter.com<http://bbr02chcgil-bue-3.chcg.il.charter.com> 20.0% 25 84.6 86.4 81.6 99.8 4.2 14. bbr01olvemo-bue-2.olve.mo.charter.com<http://bbr01olvemo-bue-2.olve.mo.charter.com> 24.0% 25 85.3 84.0 79.0 86.3 2.1 15. bbr01dnvrco-bue-1.dnvr.co.charter.com<http://bbr01dnvrco-bue-1.dnvr.co.charter.com> 32.0% 25 102.6 105.7 102.4 117.4 3.7 16. bbr02snjsca-bue-2.snjs.ca.charter.com<http://bbr02snjsca-bue-2.snjs.ca.charter.com> 24.0% 25 143.3 134.0 128.8 143.3 3.8 17. prr01snjsca-bue-6.snjs.ca.charter.com<http://prr01snjsca-bue-6.snjs.ca.charter.com> 33.3% 25 128.9 130.9 128.9 145.3 4.4 18. 96-34-154-7.static.unas.ca.charter.com<http://96-34-154-7.static.unas.ca.charter.com> 28.0% 25 138.3 130.9 129.6 138.3 1.9 19. 54.240.242.132 20.0% 25 144.9 351.8 130.8 1903. 527.0 20. 54.240.242.139 32.0% 25 130.2 136.6 129.5 180.3 13.4 21. 54.239.42.6 16.0% 25 152.2 153.6 150.8 165.7 3.3 22. 52.93.12.80 12.0% 25 159.6 166.0 151.5 189.7 10.6 23. 52.93.12.75 24.0% 25 150.8 151.8 150.3 157.4 1.6 24. 52.93.12.182 32.0% 25 154.0 164.5 153.5 183.3 10.3 25. 52.93.12.203 45.8% 25 152.3 153.3 151.7 161.4 2.5 26. 205.251.232.167 20.8% 25 155.3 155.2 153.1 163.4 2.4 27. ??? I attempted to give this information to the front-line support, they really didn't want it / know what to do with it. (see https://xkcd.com/806/) —Duane ---- Duane Waddle Defense Point Security duane.waddle@defpoint.com<mailto:duane.waddle@defpoint.com> +1 931-215-4425<tel:%2B1%20931-215-4425> -- ***** This message contains proprietary Defense Point Security corporate information. If you are not the intended recipient of this email, any dissemination or other action taken in relation to the contents of and attachments to this email is strictly prohibited and may be unlawful. If you have received this email in error, please destroy this message and attachments and kindly notify the sender by reply email. Thank You. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
participants (3)
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Duane Waddle
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Matt Freitag
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Matthew Kennedy