Frontier Tampa FL high latency and loss

Seeing high latency (300+ms) and loss (~10%) to customers inside AS5650. Customers all seem to be inside 47.206.0.0/16, All paths I have access to either reach Frontier via Level 3 (Tested from Cogent, Crown Castle, Comcast DIA's), Or the FL-IX (Tested from Hurricane Electric). All paths go through Miami that I've tested thus far. Attempting to open tickets on the FIOS circuits I manage is resulting in long hold times (40+ minutes).

Just chiming in to say I see it too, but it's not the last-mile, only certain paths are affected: [image: image.png] My client here is in another netblock 47.196.128.0/18 but still affected. Some paths with no loss (like to Cox Cable) do have crazy high 400+ms latency, whereas the path to AT&T is entirely unaffected. Thanks for the ticket work, hopefully it solves this for all of us. - Cary On Mon, Aug 17, 2020 at 10:23 AM Nick Olsen via Outages <outages@outages.org> wrote:
Seeing high latency (300+ms) and loss (~10%) to customers inside AS5650. Customers all seem to be inside 47.206.0.0/16, All paths I have access to either reach Frontier via Level 3 (Tested from Cogent, Crown Castle, Comcast DIA's), Or the FL-IX (Tested from Hurricane Electric). All paths go through Miami that I've tested thus far.
Attempting to open tickets on the FIOS circuits I manage is resulting in long hold times (40+ minutes). _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

As of about 15 minutes ago we briefly lost all connectivity to Frontier (All logged in VPN sessions terminated), When it returned ~20 seconds later. The latency and loss were gone. Seems to be holding strong since. On Mon, Aug 17, 2020 at 11:34 AM Cary Wiedemann <carywiedemann@gmail.com> wrote:
Just chiming in to say I see it too, but it's not the last-mile, only certain paths are affected: [image: image.png]
My client here is in another netblock 47.196.128.0/18 but still affected. Some paths with no loss (like to Cox Cable) do have crazy high 400+ms latency, whereas the path to AT&T is entirely unaffected.
Thanks for the ticket work, hopefully it solves this for all of us.
- Cary
On Mon, Aug 17, 2020 at 10:23 AM Nick Olsen via Outages < outages@outages.org> wrote:
Seeing high latency (300+ms) and loss (~10%) to customers inside AS5650. Customers all seem to be inside 47.206.0.0/16, All paths I have access to either reach Frontier via Level 3 (Tested from Cogent, Crown Castle, Comcast DIA's), Or the FL-IX (Tested from Hurricane Electric). All paths go through Miami that I've tested thus far.
Attempting to open tickets on the FIOS circuits I manage is resulting in long hold times (40+ minutes). _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I'm having horrible, intermittent packet loss for IPs in the 47.189.194.0/24 range. It will be fine for 20-ish minutes, then have several bouts of 100% packet loss for a minute or two each. On Mon, Aug 17, 2020 at 10:46 AM Nick Olsen via Outages <outages@outages.org> wrote:
As of about 15 minutes ago we briefly lost all connectivity to Frontier (All logged in VPN sessions terminated), When it returned ~20 seconds later. The latency and loss were gone. Seems to be holding strong since.
On Mon, Aug 17, 2020 at 11:34 AM Cary Wiedemann <carywiedemann@gmail.com> wrote:
Just chiming in to say I see it too, but it's not the last-mile, only certain paths are affected: [image: image.png]
My client here is in another netblock 47.196.128.0/18 but still affected. Some paths with no loss (like to Cox Cable) do have crazy high 400+ms latency, whereas the path to AT&T is entirely unaffected.
Thanks for the ticket work, hopefully it solves this for all of us.
- Cary
On Mon, Aug 17, 2020 at 10:23 AM Nick Olsen via Outages < outages@outages.org> wrote:
Seeing high latency (300+ms) and loss (~10%) to customers inside AS5650. Customers all seem to be inside 47.206.0.0/16, All paths I have access to either reach Frontier via Level 3 (Tested from Cogent, Crown Castle, Comcast DIA's), Or the FL-IX (Tested from Hurricane Electric). All paths go through Miami that I've tested thus far.
Attempting to open tickets on the FIOS circuits I manage is resulting in long hold times (40+ minutes). _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Michael J. Wheeler email: mwheeler@mwheeler.net
participants (3)
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Cary Wiedemann
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Michael Wheeler
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Nick Olsen