Does anyone have any information on what's happening with Iristel? Their portal ( www.espressodid.com ) is unreachable. There's no audio on their 416-800-4747 number.
Is it just their number or all of their numbers are not working? On Mon, Feb 17, 2020 at 12:45 PM Richard Lavigne via Outages < outages@outages.org> wrote:
Does anyone have any information on what's happening with Iristel?
Their portal ( www.espressodid.com ) is unreachable.
There's no audio on their 416-800-4747 number. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
All our DID's with them are affected. They just sent out this email: Networking issues New incident: Investigating Dear Valued Customers, We are currently experiencing a networking issues which may be affecting the calls. At this moment, we do not have an accurate ETR, but be rest assured that we are working actively to restore services back to normal operation as soon as possible. We thank you for your patience and understanding. Time posted Feb 17, 12:46 EST Components affected [image: Major Outage] LOCAL ORIGINATION SERVICES - ONTARIO [image: Major Outage] HOSTED PBX [image: Major Outage] ESPRESSODID On Mon, Feb 17, 2020 at 12:50 PM Dovid Bender <dovid@telecurve.com> wrote:
Is it just their number or all of their numbers are not working?
On Mon, Feb 17, 2020 at 12:45 PM Richard Lavigne via Outages < outages@outages.org> wrote:
Does anyone have any information on what's happening with Iristel?
Their portal ( www.espressodid.com ) is unreachable.
There's no audio on their 416-800-4747 number. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
From Iristel:
Networking issues New incident: Investigating Dear Valued Customers, We are currently experiencing a networking issues which may be affecting the calls. At this moment, we do not have an accurate ETR, but be rest assured that we are working actively to restore services back to normal operation as soon as possible. We thank you for your patience and understanding. On Mon, Feb 17, 2020 at 12:45 PM Richard Lavigne via Outages < outages@outages.org> wrote:
Does anyone have any information on what's happening with Iristel?
Their portal ( www.espressodid.com ) is unreachable.
There's no audio on their 416-800-4747 number. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Their espresso DID portal is back online again. Have all services returned to normal? On Mon, 17 Feb 2020, Dovid Bender via Outages wrote:
From Iristel:
Networking issues
New incident: Investigating
Dear Valued Customers,
We are currently experiencing a networking issues which may be affecting the calls.
At this moment, we do not have an accurate ETR, but be rest assured that we are working actively to restore services back to normal operation as soon as possible.
We thank you for your patience and understanding.
On Mon, Feb 17, 2020 at 12:45 PM Richard Lavigne via Outages < outages@outages.org> wrote:
Does anyone have any information on what's happening with Iristel?
Their portal ( www.espressodid.com ) is unreachable.
There's no audio on their 416-800-4747 number. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ --------------------------------------------------------------------------- _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Peter, I'm seeing most calls working. Some customers are complaining that they can't call from a Bell cell phone to a 514, but every call we test with Rogers/Telus cells are going through. Their status page says they're still working on it: https://status.iristel.com/ On Mon, Feb 17, 2020 at 4:19 PM Peter Beckman <beckman@angryox.com> wrote:
Their espresso DID portal is back online again. Have all services returned to normal?
On Mon, 17 Feb 2020, Dovid Bender via Outages wrote:
From Iristel:
Networking issues
New incident: Investigating
Dear Valued Customers,
We are currently experiencing a networking issues which may be affecting the calls.
At this moment, we do not have an accurate ETR, but be rest assured that we are working actively to restore services back to normal operation as soon as possible.
We thank you for your patience and understanding.
On Mon, Feb 17, 2020 at 12:45 PM Richard Lavigne via Outages < outages@outages.org> wrote:
Does anyone have any information on what's happening with Iristel?
Their portal ( www.espressodid.com ) is unreachable.
There's no audio on their 416-800-4747 number. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/
---------------------------------------------------------------------------_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (3)
-
Dovid Bender -
Peter Beckman -
Richard Lavigne