Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com>
This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
Outage also appears to be impacting iRobot. On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote:
This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20.
On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
The outage is being covered on major news outlets, which are reporting that Amazon states outage is “fully mitigated”. https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl -mel via cell On Oct 20, 2025, at 4:35 AM, Michael Williams via Outages <outages@outages.org> wrote: Outage also appears to be impacting iRobot. On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote: This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote: Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
And just in case, the current content: Oct 20 2:22 AM PDT We have applied initial mitigations and we are observing early signs of recovery for some impacted AWS Services. During this time, requests may continue to fail as we work toward full resolution. We recommend customers retry failed requests. While requests begin succeeding, there may be additional latency and some services will have a backlog of work to work through, which may take additional time to fully process. We will continue to provide updates as we have more information to share, or by 3:15 AM. Oct 20 2:01 AM PDT We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region. Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1. We are working on multiple parallel paths to accelerate recovery. This issue also affects other AWS Services in the US-EAST-1 Region. Global services or features that rely on US-EAST-1 endpoints such as IAM updates and DynamoDB Global tables may also be experiencing issues. During this time, customers may be unable to create or update Support Cases. We recommend customers continue to retry any failed requests. We will continue to provide updates as we have more information to share, or by 2:45 AM. Oct 20 1:26 AM PDT We can confirm significant error rates for requests made to the DynamoDB endpoint in the US-EAST-1 Region. This issue also affects other AWS Services in the US-EAST-1 Region as well. During this time, customers may be unable to create or update Support Cases. Engineers were immediately engaged and are actively working on both mitigating the issue, and fully understanding the root cause. We will continue to provide updates as we have more information to share, or by 2:00 AM. Oct 20 12:51 AM PDT We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. This issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share. Oct 20 12:11 AM PDT We are investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region. We will provide another update in the next 30-45 minutes. Affected AWS services The following AWS services have been affected by this issue. Disrupted (1 service) Amazon DynamoDB
Here in Europe, there are of course more people awake right now. Translated from the FRNOG mailing list:
On Mon, Oct 20, 2025, at 11:16 a.m., Gaël AVELINE <g.aveline@giroll.org> wrote: The interns started complaining when they couldn't connect to Brawl Stars (a smartphone game), which tipped me off. It started in the eastern United States, but it's spreading to other regions. Many tools are affected, some less important, but also Atlassian (Jira/Confluence) for authentication. According to AWS, it's still (always?) the fault of the DNS.
…and:
On Oct 20, 2025, at 11:23, Friezer <hello@friezer.eu> wrote: Essential tools such as Atlassian and Canva are not accessible. I am unable to connect to AWS, even though I am a user of the services in Paris (EU-WEST-3). Personal tools such as Snapchat are severely degraded, with an inability to send a Snap to multiple people, and the map is completely empty. Clash Royale, another Supercell game, is undergoing maintenance, which I think is related to this outage. The most worrying thing is that in 2025, the big names are not really thinking about high availability and are relying on cloud providers to do it, but when a DNS server goes down, it causes chaos around the world... Hopefully it will be resolved before the end of the day!
…and AusNOG:
On Mon, 20 Oct 2025 at 19:14, Jennifer Sims <jenn@jenn.id.au> wrote: Yep most of the “control plane” for AWS lives in US-East-1.
On Oct 20, 2025, at 11:22, Martin Hepworth <maxsec@gmail.com> wrote: Not like they've not had centralised issues with east1 before. I recall this single zone hosting the status notification, so when it disappeared all the icons couldn't be downloaded for their status page
Yet another reminder not to find yourself among the Eloi outsourcing their jobs to “cloud services.” -Bill Please consider the environment before using AI to process this email.
On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
It seems mostly fixed now./ "Oct 20 4:48 AM PDT We continue to work to fully restore new EC2 launches in US-EAST-1. We recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ. The impairment in new EC2 launches also affects services such as RDS, ECS, and Glue. We also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically. We are pursuing further mitigation steps to recover Lambda’s polling delays for Event Source Mappings for SQS. AWS features that depend on Lambda’s SQS polling capabilities such as Organization policy updates are also experiencing elevated processing times. We will provide an update by 5:30 AM PDT. Oct 20 4:08 AM PDT We are continuing to work towards full recovery for EC2 launch errors, which may manifest as an Insufficient Capacity Error. Additionally, we continue to work toward mitigation for elevated polling delays for Lambda, specifically for Lambda Event Source Mappings for SQS. We will provide an update by 5:00 AM PDT. Oct 20 3:35 AM PDT The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda. While most operations are recovered, requests to launch new EC2 instances (or services that launch EC2 instances such as ECS) in the US-EAST-1 Region are still experiencing increased error rates. We continue to work toward full resolution. If you are still experiencing an issue resolving the DynamoDB service endpoints in US-EAST-1, we recommend flushing your DNS caches. We will provide an update by 4:15 AM, or sooner if we have additional information to share." https://health.aws.amazon.com/health/status
| Please type your reply above this line | ---------------------------------------------- Mel Beckman, 20 Oct 2025, 18:43 GMT+1 Ironically, amazons own store can’t display active orders right now: SORRY something went wrong on our end -mel via cell
On Oct 20, 2025, at 6:11 AM, Erik Sundberg via Outages (Telnyx Support) <support@telnyx.com> wrote:
---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 14:11 GMT+1 On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
It seems mostly fixed now./ "Oct 20 4:48 AM PDT We continue to work to fully restore new EC2 launches in US-EAST-1. We recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ. The impairment in new EC2 launches also affects services such as RDS, ECS, and Glue. We also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically. We are pursuing further mitigation steps to recover Lambda’s polling delays for Event Source Mappings for SQS. AWS features that depend on Lambda’s SQS polling capabilities such as Organization policy updates are also experiencing elevated processing times. We will provide an update by 5:30 AM PDT. Oct 20 4:08 AM PDT We are continuing to work towards full recovery for EC2 launch errors, which may manifest as an Insufficient Capacity Error. Additionally, we continue to work toward mitigation for elevated polling delays for Lambda, specifically for Lambda Event Source Mappings for SQS. We will provide an update by 5:00 AM PDT. Oct 20 3:35 AM PDT The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda. While most operations are recovered, requests to launch new EC2 instances (or services that launch EC2 instances such as ECS) in the US-EAST-1 Region are still experiencing increased error rates. We continue to work toward full resolution. If you are still experiencing an issue resolving the DynamoDB service endpoints in US-EAST-1, we recommend flushing your DNS caches. We will provide an update by 4:15 AM, or sooner if we have additional information to share." https://health.aws.amazon.com/health/status ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 13:29 GMT+1 The outage is being covered on major news outlets, which are reporting that Amazon states outage is “fully mitigated”. https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl -mel via cell On Oct 20, 2025, at 4:35 AM, Michael Williams via Outages <outages@outages.org> wrote: Outage also appears to be impacting iRobot. On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote: This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote: Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 11:13 GMT+1 This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 10:17 GMT+1 Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org -------------------------------- This email is a service from Telnyx. [GV5Z50-E32NL]
Thomson Reuters authentication services for Creative Solutions applications still isn’t working. TR themselves confirm related to the AWS outage. Thanks! Mark Mellon - Senior Engineer 704-362-1682 x418 Innovative Network Computer Solutions For urgent issues, please call us at 704-362-1682, option 2. For regular support requests, please send an email to support@incsnow.com From: Mel Beckman (Telnyx Support) via Outages <outages@outages.org> Date: Monday, October 20, 2025 at 13:52 To: Erik Sundberg via Outages <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com> Subject: [Outages] [Telnyx #2437925] AWS US-EAST-1 | Please type your reply above this line | ---------------------------------------------- Mel Beckman, 20 Oct 2025, 18:43 GMT+1 Ironically, amazons own store can’t display active orders right now: SORRY something went wrong on our end -mel via cell
On Oct 20, 2025, at 6:11 AM, Erik Sundberg via Outages (Telnyx Support) <support@telnyx.com> wrote:
---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 14:11 GMT+1 On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
It seems mostly fixed now./ "Oct 20 4:48 AM PDT We continue to work to fully restore new EC2 launches in US-EAST-1. We recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ. The impairment in new EC2 launches also affects services such as RDS, ECS, and Glue. We also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically. We are pursuing further mitigation steps to recover Lambda’s polling delays for Event Source Mappings for SQS. AWS features that depend on Lambda’s SQS polling capabilities such as Organization policy updates are also experiencing elevated processing times. We will provide an update by 5:30 AM PDT. Oct 20 4:08 AM PDT We are continuing to work towards full recovery for EC2 launch errors, which may manifest as an Insufficient Capacity Error. Additionally, we continue to work toward mitigation for elevated polling delays for Lambda, specifically for Lambda Event Source Mappings for SQS. We will provide an update by 5:00 AM PDT. Oct 20 3:35 AM PDT The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda. While most operations are recovered, requests to launch new EC2 instances (or services that launch EC2 instances such as ECS) in the US-EAST-1 Region are still experiencing increased error rates. We continue to work toward full resolution. If you are still experiencing an issue resolving the DynamoDB service endpoints in US-EAST-1, we recommend flushing your DNS caches. We will provide an update by 4:15 AM, or sooner if we have additional information to share." https://health.aws.amazon.com/health/status ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 13:29 GMT+1 The outage is being covered on major news outlets, which are reporting that Amazon states outage is “fully mitigated”. https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl -mel via cell On Oct 20, 2025, at 4:35 AM, Michael Williams via Outages <outages@outages.org> wrote: Outage also appears to be impacting iRobot. On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote: This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote: Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 11:13 GMT+1 This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 10:17 GMT+1 Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org -------------------------------- This email is a service from Telnyx. [GV5Z50-E32NL] ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
Things have just gotten worse with the Amazon.com marketplace. We just received a series of emails that none of our paid-to-delive-this-morning purchases, which are pretty important for our ongoing projects (and why we paid for next-day AM deliver) have not even shipped and Amazon doesn't know when they will ship. They will "keep updating" us. It looks like Amazon's e-commerce infrastructure has taken a major hit that is still ongoing. ________________________________ From: Mark Mellon via Outages <outages@outages.org> Sent: Monday, October 20, 2025 11:05 AM To: Outages (Planned & Unplanned) Reporting <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com>; Mark Mellon <mmellon@incsnow.com> Subject: [Outages] Re: [Telnyx #2437925] AWS US-EAST-1 Thomson Reuters authentication services for Creative Solutions applications still isn’t working. TR themselves confirm related to the AWS outage. Thanks! Mark Mellon - Senior Engineer 704-362-1682 x418 Innovative Network Computer Solutions For urgent issues, please call us at 704-362-1682, option 2. For regular support requests, please send an email to support@incsnow.com From: Mel Beckman (Telnyx Support) via Outages <outages@outages.org> Date: Monday, October 20, 2025 at 13:52 To: Erik Sundberg via Outages <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com> Subject: [Outages] [Telnyx #2437925] AWS US-EAST-1 | Please type your reply above this line | ---------------------------------------------- Mel Beckman, 20 Oct 2025, 18:43 GMT+1 Ironically, amazons own store can’t display active orders right now: SORRY something went wrong on our end -mel via cell
On Oct 20, 2025, at 6:11 AM, Erik Sundberg via Outages (Telnyx Support) <support@telnyx.com> wrote:
---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 14:11 GMT+1 On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
It seems mostly fixed now./ "Oct 20 4:48 AM PDT We continue to work to fully restore new EC2 launches in US-EAST-1. We recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ. The impairment in new EC2 launches also affects services such as RDS, ECS, and Glue. We also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically. We are pursuing further mitigation steps to recover Lambda’s polling delays for Event Source Mappings for SQS. AWS features that depend on Lambda’s SQS polling capabilities such as Organization policy updates are also experiencing elevated processing times. We will provide an update by 5:30 AM PDT. Oct 20 4:08 AM PDT We are continuing to work towards full recovery for EC2 launch errors, which may manifest as an Insufficient Capacity Error. Additionally, we continue to work toward mitigation for elevated polling delays for Lambda, specifically for Lambda Event Source Mappings for SQS. We will provide an update by 5:00 AM PDT. Oct 20 3:35 AM PDT The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda. While most operations are recovered, requests to launch new EC2 instances (or services that launch EC2 instances such as ECS) in the US-EAST-1 Region are still experiencing increased error rates. We continue to work toward full resolution. If you are still experiencing an issue resolving the DynamoDB service endpoints in US-EAST-1, we recommend flushing your DNS caches. We will provide an update by 4:15 AM, or sooner if we have additional information to share." https://health.aws.amazon.com/health/status ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 13:29 GMT+1 The outage is being covered on major news outlets, which are reporting that Amazon states outage is “fully mitigated”. https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl -mel via cell On Oct 20, 2025, at 4:35 AM, Michael Williams via Outages <outages@outages.org> wrote: Outage also appears to be impacting iRobot. On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote: This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote: Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 11:13 GMT+1 This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 10:17 GMT+1 Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org -------------------------------- This email is a service from Telnyx. [GV5Z50-E32NL] ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
AWS is still experiencing issues with DynamoDB as of half an hour ago https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1... It's gonna be a long day for some folks.. D On Tue, 21 Oct 2025 at 08:01, Mel Beckman via Outages <outages@outages.org> wrote:
Things have just gotten worse with the Amazon.com marketplace. We just received a series of emails that none of our paid-to-delive-this-morning purchases, which are pretty important for our ongoing projects (and why we paid for next-day AM deliver) have not even shipped and Amazon doesn't know when they will ship. They will "keep updating" us. It looks like Amazon's e-commerce infrastructure has taken a major hit that is still ongoing. ________________________________ From: Mark Mellon via Outages <outages@outages.org> Sent: Monday, October 20, 2025 11:05 AM To: Outages (Planned & Unplanned) Reporting <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com>; Mark Mellon <mmellon@incsnow.com> Subject: [Outages] Re: [Telnyx #2437925] AWS US-EAST-1
Thomson Reuters authentication services for Creative Solutions applications still isn’t working. TR themselves confirm related to the AWS outage.
Thanks!
Mark Mellon - Senior Engineer
704-362-1682 x418
Innovative Network Computer Solutions
For urgent issues, please call us at 704-362-1682, option 2.
For regular support requests, please send an email to support@incsnow.com
From: Mel Beckman (Telnyx Support) via Outages <outages@outages.org> Date: Monday, October 20, 2025 at 13:52 To: Erik Sundberg via Outages <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com> Subject: [Outages] [Telnyx #2437925] AWS US-EAST-1
| Please type your reply above this line |
----------------------------------------------
Mel Beckman, 20 Oct 2025, 18:43 GMT+1
Ironically, amazons own store can’t display active orders right now:
SORRY something went wrong
on our end
-mel via cell
On Oct 20, 2025, at 6:11 AM, Erik Sundberg via Outages (Telnyx Support) <support@telnyx.com> wrote:
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 14:11 GMT+1
On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
It seems mostly fixed now./
"Oct 20 4:48 AM PDT We continue to work to fully restore new EC2 launches in US-EAST-1. We recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ. The impairment in new EC2 launches also affects services such as RDS, ECS, and Glue. We also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically.
We are pursuing further mitigation steps to recover Lambda’s polling delays for Event Source Mappings for SQS. AWS features that depend on Lambda’s SQS polling capabilities such as Organization policy updates are also experiencing elevated processing times. We will provide an update by 5:30 AM PDT. Oct 20 4:08 AM PDT We are continuing to work towards full recovery for EC2 launch errors, which may manifest as an Insufficient Capacity Error. Additionally, we continue to work toward mitigation for elevated polling delays for Lambda, specifically for Lambda Event Source Mappings for SQS. We will provide an update by 5:00 AM PDT. Oct 20 3:35 AM PDT The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda. While most operations are recovered, requests to launch new EC2 instances (or services that launch EC2 instances such as ECS) in the US-EAST-1 Region are still experiencing increased error rates. We continue to work toward full resolution. If you are still experiencing an issue resolving the DynamoDB service endpoints in US-EAST-1, we recommend flushing your DNS caches. We will provide an update by 4:15 AM, or sooner if we have additional information to share."
https://health.aws.amazon.com/health/status ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 13:29 GMT+1
The outage is being covered on major news outlets, which are reporting that Amazon states outage is “fully mitigated”.
https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl
-mel via cell
On Oct 20, 2025, at 4:35 AM, Michael Williams via Outages <outages@outages.org> wrote:
Outage also appears to be impacting iRobot.
On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote:
This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20.
On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 11:13 GMT+1
This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20.
On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 10:17 GMT+1
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
-------------------------------- This email is a service from Telnyx.
[GV5Z50-E32NL] ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
To be more precise as I understand it: There have been two separate but probably related AWS US-EAST-1 outages today. The first was DynamoDB and a slew of dependent applications. The second was an administrative network that probably was overstressed by first incident and caused most networking to fail as DynamoDB recovery completed notably other than some Lambda ops. Allegedly DNS involved in second but I’m a little unclear about that. -george Sent from my iPhone
On Oct 20, 2025, at 3:16 PM, DaZZa via Outages <outages@outages.org> wrote:
AWS is still experiencing issues with DynamoDB as of half an hour ago
https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1...
It's gonna be a long day for some folks..
D
On Tue, 21 Oct 2025 at 08:01, Mel Beckman via Outages <outages@outages.org> wrote:
Things have just gotten worse with the Amazon.com marketplace. We just received a series of emails that none of our paid-to-delive-this-morning purchases, which are pretty important for our ongoing projects (and why we paid for next-day AM deliver) have not even shipped and Amazon doesn't know when they will ship. They will "keep updating" us. It looks like Amazon's e-commerce infrastructure has taken a major hit that is still ongoing. ________________________________ From: Mark Mellon via Outages <outages@outages.org> Sent: Monday, October 20, 2025 11:05 AM To: Outages (Planned & Unplanned) Reporting <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com>; Mark Mellon <mmellon@incsnow.com> Subject: [Outages] Re: [Telnyx #2437925] AWS US-EAST-1
Thomson Reuters authentication services for Creative Solutions applications still isn’t working. TR themselves confirm related to the AWS outage.
Thanks!
Mark Mellon - Senior Engineer
704-362-1682 x418
Innovative Network Computer Solutions
For urgent issues, please call us at 704-362-1682, option 2.
For regular support requests, please send an email to support@incsnow.com
From: Mel Beckman (Telnyx Support) via Outages <outages@outages.org> Date: Monday, October 20, 2025 at 13:52 To: Erik Sundberg via Outages <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com> Subject: [Outages] [Telnyx #2437925] AWS US-EAST-1
| Please type your reply above this line |
----------------------------------------------
Mel Beckman, 20 Oct 2025, 18:43 GMT+1
Ironically, amazons own store can’t display active orders right now:
SORRY something went wrong
on our end
-mel via cell
On Oct 20, 2025, at 6:11 AM, Erik Sundberg via Outages (Telnyx Support) <support@telnyx.com> wrote:
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 14:11 GMT+1
On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
It seems mostly fixed now./
"Oct 20 4:48 AM PDT We continue to work to fully restore new EC2 launches in US-EAST-1. We recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ. The impairment in new EC2 launches also affects services such as RDS, ECS, and Glue. We also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically.
We are pursuing further mitigation steps to recover Lambda’s polling delays for Event Source Mappings for SQS. AWS features that depend on Lambda’s SQS polling capabilities such as Organization policy updates are also experiencing elevated processing times. We will provide an update by 5:30 AM PDT. Oct 20 4:08 AM PDT We are continuing to work towards full recovery for EC2 launch errors, which may manifest as an Insufficient Capacity Error. Additionally, we continue to work toward mitigation for elevated polling delays for Lambda, specifically for Lambda Event Source Mappings for SQS. We will provide an update by 5:00 AM PDT. Oct 20 3:35 AM PDT The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda. While most operations are recovered, requests to launch new EC2 instances (or services that launch EC2 instances such as ECS) in the US-EAST-1 Region are still experiencing increased error rates. We continue to work toward full resolution. If you are still experiencing an issue resolving the DynamoDB service endpoints in US-EAST-1, we recommend flushing your DNS caches. We will provide an update by 4:15 AM, or sooner if we have additional information to share."
https://health.aws.amazon.com/health/status ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 13:29 GMT+1
The outage is being covered on major news outlets, which are reporting that Amazon states outage is “fully mitigated”.
https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl
-mel via cell
On Oct 20, 2025, at 4:35 AM, Michael Williams via Outages <outages@outages.org> wrote:
Outage also appears to be impacting iRobot.
On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote:
This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20.
On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
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Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
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----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 11:13 GMT+1
This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20.
On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
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Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 10:17 GMT+1
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
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Its already been a really long day. :) Sincerely, John-Paul Reed On Mon, Oct 20, 2025, 5:42 PM DaZZa via Outages <outages@outages.org> wrote:
AWS is still experiencing issues with DynamoDB as of half an hour ago
https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1...
It's gonna be a long day for some folks..
D
On Tue, 21 Oct 2025 at 08:01, Mel Beckman via Outages <outages@outages.org> wrote:
Things have just gotten worse with the Amazon.com marketplace. We just
received a series of emails that none of our paid-to-delive-this-morning purchases, which are pretty important for our ongoing projects (and why we paid for next-day AM deliver) have not even shipped and Amazon doesn't know when they will ship. They will "keep updating" us. It looks like Amazon's e-commerce infrastructure has taken a major hit that is still ongoing.
________________________________ From: Mark Mellon via Outages <outages@outages.org> Sent: Monday, October 20, 2025 11:05 AM To: Outages (Planned & Unplanned) Reporting <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com>; Mark Mellon < mmellon@incsnow.com> Subject: [Outages] Re: [Telnyx #2437925] AWS US-EAST-1
Thomson Reuters authentication services for Creative Solutions applications still isn’t working. TR themselves confirm related to the AWS outage.
Thanks!
Mark Mellon - Senior Engineer
704-362-1682 x418
Innovative Network Computer Solutions
For urgent issues, please call us at 704-362-1682, option 2.
For regular support requests, please send an email to support@incsnow.com
From: Mel Beckman (Telnyx Support) via Outages <outages@outages.org> Date: Monday, October 20, 2025 at 13:52 To: Erik Sundberg via Outages <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com> Subject: [Outages] [Telnyx #2437925] AWS US-EAST-1
| Please type your reply above this line |
----------------------------------------------
Mel Beckman, 20 Oct 2025, 18:43 GMT+1
Ironically, amazons own store can’t display active orders right now:
SORRY something went wrong
on our end
-mel via cell
On Oct 20, 2025, at 6:11 AM, Erik Sundberg via Outages (Telnyx Support) <support@telnyx.com> wrote:
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 14:11 GMT+1
On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
It seems mostly fixed now./
"Oct 20 4:48 AM PDT We continue to work to fully restore new EC2 launches in US-EAST-1. We recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ. The impairment in new EC2 launches also affects services such as RDS, ECS, and Glue. We also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically.
We are pursuing further mitigation steps to recover Lambda’s polling delays for Event Source Mappings for SQS. AWS features that depend on Lambda’s SQS polling capabilities such as Organization policy updates are also experiencing elevated processing times. We will provide an update by 5:30 AM PDT. Oct 20 4:08 AM PDT We are continuing to work towards full recovery for EC2 launch errors, which may manifest as an Insufficient Capacity Error. Additionally, we continue to work toward mitigation for elevated polling delays for Lambda, specifically for Lambda Event Source Mappings for SQS. We will provide an update by 5:00 AM PDT. Oct 20 3:35 AM PDT The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda. While most operations are recovered, requests to launch new EC2 instances (or services that launch EC2 instances such as ECS) in the US-EAST-1 Region are still experiencing increased error rates. We continue to work toward full resolution. If you are still experiencing an issue resolving the DynamoDB service endpoints in US-EAST-1, we recommend flushing your DNS caches. We will provide an update by 4:15 AM, or sooner if we have additional information to share."
https://health.aws.amazon.com/health/status ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
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----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 13:29 GMT+1
The outage is being covered on major news outlets, which are reporting that Amazon states outage is “fully mitigated”.
https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl
-mel via cell
On Oct 20, 2025, at 4:35 AM, Michael Williams via Outages < outages@outages.org> wrote:
Outage also appears to be impacting iRobot.
On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote:
This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20.
On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
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Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
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----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 11:13 GMT+1
This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20.
On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
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Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
----------------------------------------------
Erik Sundberg via Outages, 20 Oct 2025, 10:17 GMT+1
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
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On 10/20/25 04:59, Josh Purcell via Outages wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services.
Duke Energy is unable to lookup customer information and their phone system is hard-down, it simply hangs up on you if you call their business services line. I got a ton of SMS spam from them this morning about every account I have which was a nice touch >:-# -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net
participants (12)
-
Bill Woodcock -
Bryan Fields -
DaZZa -
George Herbert -
Joe Hamelin -
John-Paul Reed -
Josh Purcell -
Mark Mellon -
Mel Beckman -
Mel Beckman (Telnyx Support) -
Michael Williams -
Stephane Bortzmeyer