
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues? 2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec 4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec 5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec 6 66.109.6.70 50 msec 66.109.6.66 50 msec 40 msec 66.109.6.70 50 msec 50 msec 66.109.6.66 40 msec 50 msec 66.109.6.70 50 msec 40 msec 40 msec 7 107.14.19.65 40 msec 107.14.19.160 50 msec 66.109.6.167 40 msec 107.14.19.65 40 msec 40 msec 40 msec 40 msec 66.109.6.167 40 msec 50 msec 50 msec 8 * * 66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec 9 * * * * * * * * * * 10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec 11 * * * * * * * * * * 12 * * * * * * * * * * 13 * * * * * * * * * * 14 * * * * * * * * * * - Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments.

Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH. Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2 Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org> wrote:
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues?
2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec
3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec
4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec
5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec
6 66.109.6.70 50 msec
66.109.6.66 50 msec 40 msec
66.109.6.70 50 msec 50 msec
66.109.6.66 40 msec 50 msec
66.109.6.70 50 msec 40 msec 40 msec
7 107.14.19.65 40 msec
107.14.19.160 50 msec
66.109.6.167 40 msec
107.14.19.65 40 msec 40 msec 40 msec 40 msec
66.109.6.167 40 msec 50 msec 50 msec
8 * *
66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec
9 * * * * * * * * * *
10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec
11 * * * * * * * * * *
12 * * * * * * * * * *
13 * * * * * * * * * *
14 * * * * * * * * * *
– Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

What's the issue? The trace completes just fine and latency and loss do not persist past that intermediate hop. Hugo Slabbert Network Engineer Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada www.demonware.net On Wed, Aug 28, 2019 at 1:13 PM Josh Luthman via Outages < outages@outages.org> wrote:
Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH.
Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org> wrote:
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues?
2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec
3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec
4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec
5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec
6 66.109.6.70 50 msec
66.109.6.66 50 msec 40 msec
66.109.6.70 50 msec 50 msec
66.109.6.66 40 msec 50 msec
66.109.6.70 50 msec 40 msec 40 msec
7 107.14.19.65 40 msec
107.14.19.160 50 msec
66.109.6.167 40 msec
107.14.19.65 40 msec 40 msec 40 msec 40 msec
66.109.6.167 40 msec 50 msec 50 msec
8 * *
66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec
9 * * * * * * * * * *
10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec
11 * * * * * * * * * *
12 * * * * * * * * * *
13 * * * * * * * * * *
14 * * * * * * * * * *
– Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

The second trace from Josh Luthman completes without issue I mean; for the first it doesn't complete but shows consistent latency and no loss to the hop past the highlighted one(s). Hugo Slabbert Network Engineer Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada www.demonware.net On Wed, Aug 28, 2019 at 2:57 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
What's the issue? The trace completes just fine and latency and loss do not persist past that intermediate hop.
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 1:13 PM Josh Luthman via Outages < outages@outages.org> wrote:
Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH.
Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org> wrote:
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues?
2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec
3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec
4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec
5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec
6 66.109.6.70 50 msec
66.109.6.66 50 msec 40 msec
66.109.6.70 50 msec 50 msec
66.109.6.66 40 msec 50 msec
66.109.6.70 50 msec 40 msec 40 msec
7 107.14.19.65 40 msec
107.14.19.160 50 msec
66.109.6.167 40 msec
107.14.19.65 40 msec 40 msec 40 msec 40 msec
66.109.6.167 40 msec 50 msec 50 msec
8 * *
66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec
9 * * * * * * * * * *
10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec
11 * * * * * * * * * *
12 * * * * * * * * * *
13 * * * * * * * * * *
14 * * * * * * * * * *
– Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

The 80% packet loss. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Aug 28, 2019, 5:58 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
The second trace from Josh Luthman completes without issue I mean; for the first it doesn't complete but shows consistent latency and no loss to the hop past the highlighted one(s).
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 2:57 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
What's the issue? The trace completes just fine and latency and loss do not persist past that intermediate hop.
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 1:13 PM Josh Luthman via Outages < outages@outages.org> wrote:
Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH.
Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org> wrote:
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues?
2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec
3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec
4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec
5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec
6 66.109.6.70 50 msec
66.109.6.66 50 msec 40 msec
66.109.6.70 50 msec 50 msec
66.109.6.66 40 msec 50 msec
66.109.6.70 50 msec 40 msec 40 msec
7 107.14.19.65 40 msec
107.14.19.160 50 msec
66.109.6.167 40 msec
107.14.19.65 40 msec 40 msec 40 msec 40 msec
66.109.6.167 40 msec 50 msec 50 msec
8 * *
66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec
9 * * * * * * * * * *
10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec
11 * * * * * * * * * *
12 * * * * * * * * * *
13 * * * * * * * * * *
14 * * * * * * * * * *
– Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

At hop 9 in your trace? 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2 There is no loss on subsequent hops; is there a reason why drops in the middle of the trace are a problem? Are there points past ARMSTRONG-U.ear3.Washington1.Level3.net / 4.14.224.174 that are also experiencing issues? Hugo Slabbert Network Engineer Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada www.demonware.net On Wed, Aug 28, 2019 at 3:04 PM Josh Luthman <josh@imaginenetworksllc.com> wrote:
The 80% packet loss.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019, 5:58 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
The second trace from Josh Luthman completes without issue I mean; for the first it doesn't complete but shows consistent latency and no loss to the hop past the highlighted one(s).
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 2:57 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
What's the issue? The trace completes just fine and latency and loss do not persist past that intermediate hop.
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 1:13 PM Josh Luthman via Outages < outages@outages.org> wrote:
Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH.
Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org> wrote:
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues?
2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec
3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec
4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec
5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec
6 66.109.6.70 50 msec
66.109.6.66 50 msec 40 msec
66.109.6.70 50 msec 50 msec
66.109.6.66 40 msec 50 msec
66.109.6.70 50 msec 40 msec 40 msec
7 107.14.19.65 40 msec
107.14.19.160 50 msec
66.109.6.167 40 msec
107.14.19.65 40 msec 40 msec 40 msec 40 msec
66.109.6.167 40 msec 50 msec 50 msec
8 * *
66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec
9 * * * * * * * * * *
10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec
11 * * * * * * * * * *
12 * * * * * * * * * *
13 * * * * * * * * * *
14 * * * * * * * * * *
– Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

A reminder to all who haven't to review this presentation on interpreting traceroutes: https://archive.nanog.org/meetings/nanog47/presentations/Sunday/RAS_Tracerou... On Wed, Aug 28, 2019 at 6:11 PM Hugo Slabbert via Outages < outages@outages.org> wrote:
At hop 9 in your trace?
9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
There is no loss on subsequent hops; is there a reason why drops in the middle of the trace are a problem? Are there points past ARMSTRONG-U.ear3.Washington1.Level3.net / 4.14.224.174 that are also experiencing issues?
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 3:04 PM Josh Luthman <josh@imaginenetworksllc.com> wrote:
The 80% packet loss.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019, 5:58 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
The second trace from Josh Luthman completes without issue I mean; for the first it doesn't complete but shows consistent latency and no loss to the hop past the highlighted one(s).
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 2:57 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
What's the issue? The trace completes just fine and latency and loss do not persist past that intermediate hop.
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 1:13 PM Josh Luthman via Outages < outages@outages.org> wrote:
Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH.
Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org> wrote:
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues?
2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec
3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec
4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec
5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec
6 66.109.6.70 50 msec
66.109.6.66 50 msec 40 msec
66.109.6.70 50 msec 50 msec
66.109.6.66 40 msec 50 msec
66.109.6.70 50 msec 40 msec 40 msec
7 107.14.19.65 40 msec
107.14.19.160 50 msec
66.109.6.167 40 msec
107.14.19.65 40 msec 40 msec 40 msec 40 msec
66.109.6.167 40 msec 50 msec 50 msec
8 * *
66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec
9 * * * * * * * * * *
10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec
11 * * * * * * * * * *
12 * * * * * * * * * *
13 * * * * * * * * * *
14 * * * * * * * * * *
– Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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+1 to this. L3 does not prioritize PING and their routers will frequently show this, as long as it doesn't persist through the rest of the hops to the end it's meaningless. On Wed, Aug 28, 2019 at 6:35 PM Ross Tajvar via Outages <outages@outages.org> wrote:
A reminder to all who haven't to review this presentation on interpreting traceroutes:
https://archive.nanog.org/meetings/nanog47/presentations/Sunday/RAS_Tracerou...
On Wed, Aug 28, 2019 at 6:11 PM Hugo Slabbert via Outages < outages@outages.org> wrote:
At hop 9 in your trace?
9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
There is no loss on subsequent hops; is there a reason why drops in the middle of the trace are a problem? Are there points past ARMSTRONG-U.ear3.Washington1.Level3.net / 4.14.224.174 that are also experiencing issues?
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 3:04 PM Josh Luthman <josh@imaginenetworksllc.com> wrote:
The 80% packet loss.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019, 5:58 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
The second trace from Josh Luthman completes without issue I mean; for the first it doesn't complete but shows consistent latency and no loss to the hop past the highlighted one(s).
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 2:57 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
What's the issue? The trace completes just fine and latency and loss do not persist past that intermediate hop.
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 1:13 PM Josh Luthman via Outages < outages@outages.org> wrote:
Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH.
Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org> wrote:
> Seeing a traffic issue ingress to North Eastern PA from OH and KY on > the Spectrum network. Reported issue to Spectrum but no details yet. This > started yesterday morning 8/27. Anyone else seeing these issues? > > > > 2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec > 20 msec 20 msec 20 msec 20 msec > > 3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 > msec 20 msec 20 msec 10 msec > > 4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 > msec 30 msec 20 msec 40 msec > > 5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 > msec 40 msec 50 msec 40 msec > > 6 66.109.6.70 50 msec > > 66.109.6.66 50 msec 40 msec > > 66.109.6.70 50 msec 50 msec > > 66.109.6.66 40 msec 50 msec > > 66.109.6.70 50 msec 40 msec 40 msec > > 7 107.14.19.65 40 msec > > 107.14.19.160 50 msec > > 66.109.6.167 40 msec > > 107.14.19.65 40 msec 40 msec 40 msec 40 msec > > 66.109.6.167 40 msec 50 msec 50 msec > > 8 * * > > 66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 > msec > > 9 * * * * * * * * * * > > 10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 > msec 60 msec 50 msec 60 msec > > 11 * * * * * * * * * * > > 12 * * * * * * * * * * > > 13 * * * * * * * * * * > > 14 * * * * * * * * * * > > > > – Josh B > This email and its attachments may contain privileged and > confidential information and/or protected health information (PHI) intended > solely for the use of Netsmart Technologies and the recipient(s) named > above. If you are not the recipient, or the employee or agent responsible > for delivering this message to the intended recipient, you are hereby > notified that any review, dissemination, distribution, printing or copying > of this email message and/or any attachments is strictly prohibited. If you > have received this transmission in error, please email compliance@NTST.com > immediately and permanently delete this email and any attachments. > _______________________________________________ > Outages mailing list > Outages@outages.org > https://puck.nether.net/mailman/listinfo/outages > _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

You guys really need to learn how to use traceroute/ping. Loss and latency in the middle does not matter. Latency and loss at a destination might be problem. ICMP isn't even a great way to test that. -Mike Bolitho On Wed, Aug 28, 2019, 3:05 PM Josh Luthman via Outages <outages@outages.org> wrote:
The 80% packet loss.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019, 5:58 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
The second trace from Josh Luthman completes without issue I mean; for the first it doesn't complete but shows consistent latency and no loss to the hop past the highlighted one(s).
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 2:57 PM Hugo Slabbert <hslabbert@demonware.net> wrote:
What's the issue? The trace completes just fine and latency and loss do not persist past that intermediate hop.
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 1:13 PM Josh Luthman via Outages < outages@outages.org> wrote:
Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH.
Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org> wrote:
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues?
2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec
3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec
4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec
5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec
6 66.109.6.70 50 msec
66.109.6.66 50 msec 40 msec
66.109.6.70 50 msec 50 msec
66.109.6.66 40 msec 50 msec
66.109.6.70 50 msec 40 msec 40 msec
7 107.14.19.65 40 msec
107.14.19.160 50 msec
66.109.6.167 40 msec
107.14.19.65 40 msec 40 msec 40 msec 40 msec
66.109.6.167 40 msec 50 msec 50 msec
8 * *
66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec
9 * * * * * * * * * *
10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec
11 * * * * * * * * * *
12 * * * * * * * * * *
13 * * * * * * * * * *
14 * * * * * * * * * *
– Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Let's pick this up on -discussion, please. Cheers, -- jr '</admin>' a ----- Original Message -----
From: "Mike Bolitho via Outages" <outages@outages.org> To: "Josh Luthman" <josh@imaginenetworksllc.com> Cc: "OUTAGES Mailing List" <outages@outages.org> Sent: Wednesday, August 28, 2019 9:13:44 PM Subject: Re: [outages] Spectrum OH/KY towards PA
You guys really need to learn how to use traceroute/ping. Loss and latency in the middle does not matter. Latency and loss at a destination might be problem. ICMP isn't even a great way to test that.
-Mike Bolitho
On Wed, Aug 28, 2019, 3:05 PM Josh Luthman via Outages < outages@outages.org > wrote:
The 80% packet loss.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019, 5:58 PM Hugo Slabbert < hslabbert@demonware.net > wrote:
The second trace from Josh Luthman completes without issue I mean; for the first it doesn't complete but shows consistent latency and no loss to the hop past the highlighted one(s).
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 2:57 PM Hugo Slabbert < hslabbert@demonware.net > wrote:
What's the issue? The trace completes just fine and latency and loss do not persist past that intermediate hop.
Hugo Slabbert
Network Engineer
Demonware Inc, 700 - 369 Terminal Avenue, Vancouver, BC V6A 4C4, Canada
www.demonware.net
On Wed, Aug 28, 2019 at 1:13 PM Josh Luthman via Outages < outages@outages.org > wrote:
Looks like we're seeing this as well. This is a Spectrum DIA circuit in Troy, OH.
Host Loss% Snt Last Avg Best Wrst StDev 1. 10.10.10.1 0.0% 46 1.1 2.9 1.1 61.5 8.9 2. fwbb-192-149-254-1.inxnet.net 0.0% 46 1.3 4.0 1.1 41.3 7.8 3. fwb-74-218-88-129.inxnet.net 0.0% 46 1.7 12.0 1.6 122.8 26.6 4. network-065-189-190-191.bcs.neo.rr.com 0.0% 46 3.8 20.2 2.1 149.2 33.0 5. be39.gmtwoh0501r.midwest.rr.com 0.0% 46 9.8 14.0 9.6 119.0 16.9 6. be12.blasohdp01r.midwest.rr.com 0.0% 46 11.4 18.9 9.5 128.5 21.8 7. be28.clmkohpe01r.midwest.rr.com 0.0% 45 12.8 16.6 8.5 107.0 16.2 8. 107.14.17.252 0.0% 45 25.8 29.1 19.0 129.4 22.7 9. lag-82.ear2.Chicago2.Level3.net 72.7% 45 25.9 28.3 24.5 48.5 7.1 10. ??? 11. ARMSTRONG-U.ear3.Washington1.Level3.net 0.0% 45 43.5 44.5 37.6 154.2 23.2
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Aug 28, 2019 at 11:03 AM Biddle, Josh via Outages < outages@outages.org
wrote:
Seeing a traffic issue ingress to North Eastern PA from OH and KY on the Spectrum network. Reported issue to Spectrum but no details yet. This started yesterday morning 8/27. Anyone else seeing these issues?
2 142.254.147.241 20 msec 20 msec 10 msec 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec
3 74.128.8.57 20 msec 20 msec 10 msec 20 msec 20 msec 20 msec 20 msec 20 msec 20 msec 10 msec
4 65.29.31.60 30 msec 20 msec 30 msec 30 msec 30 msec 30 msec 20 msec 30 msec 20 msec 40 msec
5 65.189.140.166 30 msec 50 msec 30 msec 40 msec 40 msec 40 msec 40 msec 40 msec 50 msec 40 msec
6 66.109.6.70 50 msec
66.109.6.66 50 msec 40 msec
66.109.6.70 50 msec 50 msec
66.109.6.66 40 msec 50 msec
66.109.6.70 50 msec 40 msec 40 msec
7 107.14.19.65 40 msec
107.14.19.160 50 msec
66.109.6.167 40 msec
107.14.19.65 40 msec 40 msec 40 msec 40 msec
66.109.6.167 40 msec 50 msec 50 msec
8 * *
66.109.7.162 730 msec 580 msec * * * 700 msec 600 msec 590 msec
9 * * * * * * * * * *
10 4.14.224.174 50 msec 50 msec 50 msec 70 msec 50 msec 50 msec 50 msec 60 msec 50 msec 60 msec
11 * * * * * * * * * *
12 * * * * * * * * * *
13 * * * * * * * * * *
14 * * * * * * * * * *
– Josh B This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance@NTST.com immediately and permanently delete this email and any attachments. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
participants (7)
-
Biddle, Josh
-
Hugo Slabbert
-
Jay R. Ashworth
-
Josh Luthman
-
Lucky 225
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Mike Bolitho
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Ross Tajvar