Centurylink down in Colorado
Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? I have 5 customers that are down hard right now. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Denver Level 3 customer checking in currently up. Matt From: Outages <outages-bounces@outages.org> On Behalf Of Casey Johnson via Outages Sent: Monday, August 5, 2024 9:11 AM To: outages@outages.org Subject: [outages] Centurylink down in Colorado CAUTION - External. ________________________________ Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? I have 5 customers that are down hard right now. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Our services have all restored just now. -- * ** * Matt Linzbach via Outages wrote on 8/5/24 9:18 AM:
Denver Level 3 customer checking in currently up.
Matt
*From:* Outages <outages-bounces@outages.org> *On Behalf Of *Casey Johnson via Outages *Sent:* Monday, August 5, 2024 9:11 AM *To:* outages@outages.org *Subject:* [outages] Centurylink down in Colorado
*CAUTION - External.*
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Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? I have 5 customers that are down hard right now.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Failed cooling system in Denver. CO area. Lumen Ticket Notes: 2024-08-05 14:14:01 GMT - 2024-08-05 14:13:52 GMT - Additional personnel are en route to the site. Field Operations is working to obtain supplemental equipment (chillers and pumps). Troubleshooting efforts continue to restore the failed cooling system. 2024-08-05 13:33:00 GMT - On August 05, 2024, at 11:53 GMT, Lumen discovered a service impact in Denver, CO. Your customer trouble ticket has been related to a network event; all network events are automatically escalated to Lumen leadership. The Lumen Network Operations Center (NOC) is investigating to determine the cause. Please be advised that live updates for this event will be relayed at a minimum of hourly unless otherwise stated or as relevant details evolve. Matt From: Outages <outages-bounces@outages.org> On Behalf Of Casey Johnson via Outages Sent: Monday, August 5, 2024 9:11 AM To: outages@outages.org Subject: EXT: [outages] Centurylink down in Colorado Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? I have 5 customers that are down hard right now. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
We had 17 circuits down initially. 6 of those have recovered in the last 10 minutes. CenturyLink local referred us to national repair (Lumen) saying that was the source of trouble. We have also received the same HVAC repair notices that Matt forwarded. On 8/5/24 8:18 AM, Matt Yackley via Outages wrote:
Failed cooling system in Denver. CO area.
Lumen Ticket Notes:
2024-08-05 14:14:01 GMT - 2024-08-05 14:13:52 GMT - Additional personnel are en route to the site. Field Operations is working to obtain supplemental equipment (chillers and pumps). Troubleshooting efforts continue to restore the failed cooling system.
2024-08-05 13:33:00 GMT - On August 05, 2024, at 11:53 GMT, Lumen discovered a service impact in Denver, CO. Your customer trouble ticket has been related to a network event; all network events are automatically escalated to Lumen leadership.
The Lumen Network Operations Center (NOC) is investigating to determine the cause. Please be advised that live updates for this event will be relayed at a minimum of hourly unless otherwise stated or as relevant details evolve.
*Matt*
*From:*Outages <outages-bounces@outages.org> *On Behalf Of *Casey Johnson via Outages *Sent:* Monday, August 5, 2024 9:11 AM *To:* outages@outages.org *Subject:* EXT: [outages] Centurylink down in Colorado
Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? I have 5 customers that are down hard right now.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Mike Lewinski Network Operations Director Massive Networks mlewinski@massivenetworks.com Office: +1-303-800-1300 ext. 860 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Yes, we have a slew of outages on Lumen in Colorado. We have not been able to get an update from Lumen yet as to what is going on, all went down at the same time. -- * ** * Casey Johnson via Outages wrote on 8/5/24 9:11 AM:
Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? I have 5 customers that are down hard right now.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (5)
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Casey Johnson via Outages -
Matt Linzbach via Outages
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Matt Yackley via Outages
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Mike Lewinski via Outages
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Scott Harvanek via Outages