Thanks. I can trace to both IPs/ports: root@nagios:/home/fbulk# tcptraceroute cleardata01.abilto.com 443 Selected device eth0.3, address 96.31.0.5, port 54141 for outgoing packets Tracing the path to cleardata01.abilto.com (192.65.157.49) on TCP port 443 (https), 30 hops max 1 router-core-inside.mtcnet.net (96.31.0.254) 0.241 ms 0.241 ms 0.209 ms 2 sxct.sxcy.mtcnet.net (167.142.156.197) 0.170 ms 0.139 ms 0.146 ms 3 premier.sxcy-mlx.fbnt.netins.net (173.215.60.5) 1.638 ms 1.572 ms 1.580 ms 4 ins-db4-et-0-6-0-0.desm.netins.net (167.142.67.194) 7.998 ms 7.744 ms 7.584 ms 5 ins-dc1-et-7-4.desm.netins.net (167.142.67.193) 9.080 ms 8.992 ms 8.984 ms 6 ins-kc2-po20.kmrr.netins.net (167.142.67.30) 9.034 ms 9.056 ms 9.010 ms 7 ins-kc1-po21.kmrr.netins.net (167.142.67.42) 9.164 ms 9.087 ms 9.116 ms 8 xe-4-3-1.mpr1.msp1.us.above.net (128.177.108.97) 14.786 ms 14.792 ms 14.752 ms 9 ae3.cr1.ord2.us.above.net (64.125.20.78) 23.260 ms 51.552 ms 23.764 ms 10 ae0.cr2.ord2.us.above.net (64.125.20.246) 23.268 ms 30.778 ms 23.266 ms 11 xe-3-2-0.mpr2.ord6.us.above.net (64.125.22.129) 23.405 ms 23.334 ms 23.317 ms 12 64.125.192.146.t00718-01.above.net (64.125.192.146) 23.962 ms 23.908 ms 23.863 ms 13 69.8.117.130 23.886 ms 23.855 ms 23.876 ms 14 69.8.117.150 23.989 ms 23.978 ms 24.032 ms 15 207-223-34-12.static.oak01.latisys.net (207.223.34.12) 23.601 ms 23.649 ms 23.635 ms 16 208.78.169.4 24.076 ms 23.953 ms 23.879 ms 17 192-65-157-49.static.oak01.latisys.net (192.65.157.49) [open] 23.906 ms 23.811 ms 23.808 ms root@nagios:/home/fbulk# tcptraceroute cleardata03.abilto.com 443 Selected device eth0.3, address 96.31.0.5, port 45748 for outgoing packets Tracing the path to cleardata03.abilto.com (192.65.157.58) on TCP port 443 (https), 30 hops max 1 router-core-inside.mtcnet.net (96.31.0.254) 0.396 ms 0.327 ms 0.238 ms 2 sxct.sxcy.mtcnet.net (167.142.156.197) 0.186 ms 0.139 ms 0.117 ms 3 premier.sxcy-mlx.fbnt.netins.net (173.215.60.5) 1.640 ms 1.563 ms 1.596 ms 4 ins-db4-et-0-6-0-0.desm.netins.net (167.142.67.194) 7.901 ms 7.625 ms 7.596 ms 5 ins-dc1-et-7-4.desm.netins.net (167.142.67.193) 9.034 ms 9.043 ms 8.985 ms 6 ins-kc2-po20.kmrr.netins.net (167.142.67.30) 8.995 ms 8.996 ms 9.089 ms 7 ins-kc1-po21.kmrr.netins.net (167.142.67.42) 10.296 ms 9.031 ms 9.002 ms 8 xe-4-3-1.mpr1.msp1.us.above.net (128.177.108.97) 14.765 ms 14.871 ms 14.740 ms 9 ae3.cr1.ord2.us.above.net (64.125.20.78) 23.607 ms 23.822 ms 23.928 ms 10 ae0.cr2.ord2.us.above.net (64.125.20.246) 23.642 ms 23.751 ms 24.339 ms 11 xe-3-2-0.mpr2.ord6.us.above.net (64.125.22.129) 23.757 ms 23.707 ms 23.712 ms 12 64.125.192.146.t00718-01.above.net (64.125.192.146) 24.290 ms 24.347 ms 24.333 ms 13 69.8.117.134 24.257 ms 27.047 ms 24.259 ms 14 69.8.117.162 24.003 ms 23.979 ms 25.249 ms 15 207-223-34-12.static.oak01.latisys.net (207.223.34.12) 26.210 ms 25.640 ms 24.191 ms 16 208.78.169.4 24.490 ms 24.320 ms 24.444 ms 17 192-65-157-58.static.oak01.latisys.net (192.65.157.58) [open] 24.540 ms 24.462 ms 24.507 ms root@nagios:/home/fbulk# Frank From: Alex Vanino [mailto:alex.vanino@abilto.com] Sent: Friday, June 20, 2014 8:52 AM To: Frank Bulk; outages@outages.org Subject: RE: Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago 443 Regards, Alex Vanino | AbilTo Principal Network Architect Phone: (646) 795-4411 Website: <http://www.abilto.com/> http://www.abilto.com LinkedIn: <http://lnkd.in/v63TbM> http://lnkd.in/v63TbM From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Friday, June 20, 2014 9:51 AM To: Alex Vanino; outages@outages.org <mailto:outages@outages.org> Subject: RE: Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago Does your application run on a certain TCP port that we can hit? Frank From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Alex Vanino Sent: Friday, June 20, 2014 8:15 AM To: outages@outages.org <mailto:outages@outages.org> Subject: [outages] Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago Hi Outages, We have been receiving reports from users all over the country that they have been failing to connect to our application. For other users everything is working fine. Our application is hosted at Latisys(static.oak01.latisys.net) in Chicago. I myself am experiencing mixed connectivity issue's. I can connect to one of my IP's at Latisys, but not the other. Tracert's indicate that packet is getting to their network. Does not work for me: Tracing route to cleardata03.abilto.com [192.65.157.58] over a maximum of 30 hops: 1 2 ms <1 ms 1 ms 192.168.25.1 2 8 ms 8 ms 8 ms L100.NWRKNJ-VFTTP-95.verizon-gni.net [98.109.10. 1] 3 11 ms 12 ms 13 ms G1-2-4-6.NWRKNJ-LCR-22.verizon-gni.net [100.41.2 02.206] 4 11 ms 11 ms 11 ms 130.81.162.84 5 10 ms 13 ms 14 ms 0.xe-11-0-0.GW13.NYC1.ALTER.NET [152.63.18.114] 6 9 ms 11 ms 10 ms comcast.com.customer.alter.net [152.179.220.126] 7 18 ms 11 ms 25 ms he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net [68.86.85.85] 8 33 ms 35 ms 35 ms he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.86.222] 9 30 ms 31 ms 29 ms 68.86.87.242 10 43 ms 62 ms 39 ms 50.242.148.210 11 46 ms 29 ms 35 ms 69.8.117.130 12 32 ms 35 ms 31 ms 69.8.117.150 13 36 ms 31 ms 32 ms 207-223-34-12.static.oak01.latisys.net [207.223. 34.12] 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * ^C Works fine for me. Tracing route to cleardata01.abilto.com [192.65.157.49] over a maximum of 30 hops: 1 2 ms 2 ms 1 ms 192.168.25.1 2 9 ms 10 ms 8 ms L100.NWRKNJ-VFTTP-95.verizon-gni.net [98.109.10. 1] 3 12 ms 13 ms 13 ms G1-3-3-1.NWRKNJ-LCR-21.verizon-gni.net [130.81.2 18.238] 4 15 ms 14 ms 15 ms 130.81.162.64 5 11 ms 14 ms 15 ms 0.xe-10-0-1.GW13.NYC1.ALTER.NET [152.63.20.169] 6 13 ms 11 ms 14 ms comcast.com.customer.alter.net [152.179.220.126] 7 16 ms 17 ms 15 ms he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net [68.86.85.85] 8 35 ms 36 ms 36 ms he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.86.222] 9 30 ms 32 ms 32 ms he-0-10-0-1-pe04.350ecermak.il.ibone.comcast.net [68.86.83.54] 10 34 ms 69 ms 38 ms 50.242.148.210 11 36 ms 32 ms 29 ms 69.8.117.130 12 29 ms 33 ms 34 ms 69.8.117.150 13 30 ms 30 ms 31 ms 207-223-34-12.static.oak01.latisys.net [207.223. 34.12] 14 * * * Request timed out. 15 * * * Request timed out. 16 * * ^C (ICMP Is off at my host's routers, hense timeout) I'm on the phone now with the Network Architect at my hosting provider, but it looks to me to be a problem in the Latisys datacenter, or with one of their providers. Anyone have any information? Regards, Alex Vanino | AbilTo Principal Network Architect Phone: (646) 795-4411 Website: <http://www.abilto.com/> http://www.abilto.com LinkedIn: <http://lnkd.in/v63TbM> http://lnkd.in/v63TbM