Nobody can tell the difference between fiber and copper in conduit, silly! Once they have cut the conduit, the thieves can tell the difference, but it doesn’t matter: the damage is done. -mel
On May 11, 2026, at 6:13 PM, William Kern via Outages <outages@outages.org> wrote:
Just got this on the ticket
** Here is the latest update on the issue impacting your services:
Hello Customers
Here is the latest update from the field:
Field and Tier 2/NOC has confirm this is a fiber cut. Field crews are in the process of bringing down an arial cable. More updates will follow shortly.
-bill
On 5/11/26 5:16 PM, Eric C. Miller via Outages wrote: I have 3 EVPL circuits with them in LA that are similarly down. Nobody can tell us what's going on because they're stuck with their systems integrating in Verizon.
________________________________ From: William Kern via Outages<outages@outages.org> Sent: Monday, May 11, 2026 7:38:58 PM To: Outages (Planned & Unplanned) Reporting<outages@outages.org> Cc: William Kern<wkern@pixelgate.net> Subject: [Outages] Frontier issue southern cal
After an hour on the hold and never hearing back from about the WebTicket I had created on their support portal.
I was able to get a rep to confirm a general issue "in the region". She mumbled about getting lots of calls, so I'm not sure of the blast radius.
We are in Thousand Oaks.
I hope this isn't another one of those "idiots can't tell the difference between fiber and copper" cuts.
William "Bill" Kern
PixelGate Networks
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