There's an escalation sheet on their website: https://docs.google.com/viewer?url=http%3A%2F%2Fwww.o1.com%2Fdocs%2Fwholesal e_peer_escalation_20130329.pdf Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Robert Glover Sent: Saturday, June 01, 2013 9:38 AM To: outages@outages.org Subject: [outages] O1 Managed Modem Service down Good morning, Started getting calls from end-users around 6am PDT complaining their dial-up service is not working. Appears to be affecting managed modems in Area Codes 530 & 916. Calls fail to "All Circuits are Busy". Calls to O1's main support number (888-444-1111) also fail to "All Circuits are Busy". Anyone from O1 around? -Robert _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages