[outages] More notes

We received one report from an ISP customer that they couldn't VPN to a site with a Frontier Communications IP, and two reports from Knology customers about connectivity issues to the Internet. Makes you wonder if there is a broader issue going on. Sorry that we don't have any more details -- these are small-biz customers who are with us or have been with us and don't have the folk to generate a traceroute. Frank