Re: [outages] Anybody else having trouble with Centurylink toll-free #s?
And more: We at <redacted> have made several calls to our resources at Centurylink and this is currently a national outage that is affecting all 800 #'s provided by Centurylink. They are unaware what the issue is but they are currently investigating the problem. As of right now, Centurylink does not have an ETA on when this will be resolved. I will update you as often as I receive updates from Centurylink. Frank From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk via Outages Sent: Thursday, September 03, 2015 4:27 PM To: 'Sarlas, George' <gsarlas@irhythmtech.com>; outages@outages.org Subject: Re: [outages] Anybody else having trouble with Centurylink toll-free #s?
From a telecom reseller:
Currently Centurylink is having an issue with ALL 800 #'s that are provided by them. All calls to 800 #'s are either ringing busy or stating disconnected. We are trying to get a hold of someone in regards to this. I will continue to keep you updated until this is resolved. Frank From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Sarlas, George via Outages Sent: Thursday, September 03, 2015 4:16 PM To: outages@outages.org <mailto:outages@outages.org> Subject: [outages] Anybody else having trouble with Centurylink toll-free #s? ---- George Sarlas Sr. Manager, IT Operations iRhythm Technologies, Inc. 2 Marriott Dr. Lincolnshire, IL 60069 email: gsarlas@irhythmtech.com <mailto:gsarlas@irhythmtech.com> phone: 224-543-4253
how can i lookup who the carrier for TollFree DID is ? On Thu, Sep 3, 2015 at 5:42 PM, Frank Bulk via Outages <outages@outages.org> wrote:
And more:
We at <redacted> have made several calls to our resources at Centurylink
and this is currently a national outage that is affecting all 800 #’s
provided by Centurylink. They are unaware what the issue is but
they are currently investigating the problem. As of right now,
Centurylink does not have an ETA on when this will be resolved.
I will update you as often as I receive updates from Centurylink.
Frank
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Frank Bulk via Outages *Sent:* Thursday, September 03, 2015 4:27 PM *To:* 'Sarlas, George' <gsarlas@irhythmtech.com>; outages@outages.org *Subject:* Re: [outages] Anybody else having trouble with Centurylink toll-free #s?
From a telecom reseller:
Currently Centurylink is having an issue with ALL 800 #’s that are provided by them.
All calls to 800 #’s are either ringing busy or stating disconnected. We are trying to
get a hold of someone in regards to this. I will continue to keep you updated until
this is resolved.
Frank
*From:* Outages [mailto:outages-bounces@outages.org <outages-bounces@outages.org>] *On Behalf Of *Sarlas, George via Outages *Sent:* Thursday, September 03, 2015 4:16 PM *To:* outages@outages.org *Subject:* [outages] Anybody else having trouble with Centurylink toll-free #s?
*----*
*George Sarlas*
Sr. Manager, IT Operations
iRhythm Technologies, Inc.
2 Marriott Dr.
Lincolnshire, IL 60069
email: gsarlas@irhythmtech.com
phone: 224-543-4253
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Izzy Goldstein Main: (212) 477.1000 Fax: (212) 477.8900 igoldstein@telego.com Website <http://www.telego.com/> | LinkedIn <https://www.linkedin.com/company/telego> | Blog <http://www.telego.com/blog> | Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. Think before you print.
Sooooo... While we're all waiting.. Anyone have some research references on toll free outage mitigation or 'carrier redundancy"? My experience is the carrier is the single point of failure and you are absolutely 100% reliant on them. Ways to mitigate that? Whenever asked (and I just was), I say out hands are tied. I think that's true. Agree? Sent from Yahoo Mail on Android From:"Izzy Goldstein - TeleGo via Outages" <outages@outages.org> Date:Thu, Sep 3, 2015 at 5:53 PM Subject:Re: [outages] Anybody else having trouble with Centurylink toll-free #s? how can i lookup who the carrier for TollFree DID is ? On Thu, Sep 3, 2015 at 5:42 PM, Frank Bulk via Outages <outages@outages.org> wrote: And more: We at <redacted> have made several calls to our resources at Centurylink and this is currently a national outage that is affecting all 800 #’s provided by Centurylink. They are unaware what the issue is but they are currently investigating the problem. As of right now, Centurylink does not have an ETA on when this will be resolved. I will update you as often as I receive updates from Centurylink. Frank From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk via Outages Sent: Thursday, September 03, 2015 4:27 PM To: 'Sarlas, George' <gsarlas@irhythmtech.com>; outages@outages.org Subject: Re: [outages] Anybody else having trouble with Centurylink toll-free #s? From a telecom reseller: Currently Centurylink is having an issue with ALL 800 #’s that are provided by them. All calls to 800 #’s are either ringing busy or stating disconnected. We are trying to get a hold of someone in regards to this. I will continue to keep you updated until this is resolved. Frank From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Sarlas, George via Outages Sent: Thursday, September 03, 2015 4:16 PM To: outages@outages.org Subject: [outages] Anybody else having trouble with Centurylink toll-free #s? ---- George Sarlas Sr. Manager, IT Operations iRhythm Technologies, Inc. 2 Marriott Dr. Lincolnshire, IL 60069 email: gsarlas@irhythmtech.com phone: 224-543-4253 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages -- Izzy Goldstein Main: (212) 477.1000 Fax: (212) 477.8900 igoldstein@telego.com Website | LinkedIn | Blog | Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. Think before you print. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
We have the ability to redirect CenturyLink calls from our dedicated trunks to any other carrier. That said, I don't know that it will help us here if they've bitched routing. We are able to make outbound calls on our trunks but can't even loop back to ourselves in the same trunks so I suspect it's useless. Our purpose was to provide a way to bypass local trunk failure and route to cell phones or other locations not affected. -- Keith Stokes On Sep 3, 2015, at 5:15 PM, Jim Witherell via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Sooooo... While we're all waiting.. Anyone have some research references on toll free outage mitigation or 'carrier redundancy"? My experience is the carrier is the single point of failure and you are absolutely 100% reliant on them. Ways to mitigate that? Whenever asked (and I just was), I say out hands are tied. I think that's true. Agree? Sent from Yahoo Mail on Android<https://overview.mail.yahoo.com/mobile/?.src=Android> ________________________________ From:"Izzy Goldstein - TeleGo via Outages" <outages@outages.org<mailto:outages@outages.org>> Date:Thu, Sep 3, 2015 at 5:53 PM Subject:Re: [outages] Anybody else having trouble with Centurylink toll-free #s? how can i lookup who the carrier for TollFree DID is ? On Thu, Sep 3, 2015 at 5:42 PM, Frank Bulk via Outages <outages@outages.org<javascript:return>> wrote: And more: We at <redacted> have made several calls to our resources at Centurylink and this is currently a national outage that is affecting all 800 #’s provided by Centurylink. They are unaware what the issue is but they are currently investigating the problem. As of right now, Centurylink does not have an ETA on when this will be resolved. I will update you as often as I receive updates from Centurylink. Frank From: Outages [mailto:outages-bounces@outages.org<javascript:return>] On Behalf Of Frank Bulk via Outages Sent: Thursday, September 03, 2015 4:27 PM To: 'Sarlas, George' <gsarlas@irhythmtech.com<javascript:return>>; outages@outages.org<javascript:return> Subject: Re: [outages] Anybody else having trouble with Centurylink toll-free #s? From a telecom reseller: Currently Centurylink is having an issue with ALL 800 #’s that are provided by them. All calls to 800 #’s are either ringing busy or stating disconnected. We are trying to get a hold of someone in regards to this. I will continue to keep you updated until this is resolved. Frank From: Outages [mailto:outages-bounces@outages.org<javascript:return>] On Behalf Of Sarlas, George via Outages Sent: Thursday, September 03, 2015 4:16 PM To: outages@outages.org<javascript:return> Subject: [outages] Anybody else having trouble with Centurylink toll-free #s? ---- George Sarlas Sr. Manager, IT Operations iRhythm Technologies, Inc. 2 Marriott Dr. Lincolnshire, IL 60069 email: gsarlas@irhythmtech.com<javascript:return> phone: 224-543-4253 _______________________________________________ Outages mailing list Outages@outages.org<javascript:return> https://puck.nether.net/mailman/listinfo/outages -- Izzy Goldstein Main: (212) 477.1000 Fax: (212) 477.8900 igoldstein@telego.com<javascript:return> Website<http://www.telego.com/> | LinkedIn<https://www.linkedin.com/company/telego> | Blog<http://www.telego.com/blog> | Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. Think before you print. _______________________________________________ Outages mailing list Outages@outages.org<javascript:return> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
For toll free if you are a resporg you can say how your calls should be routed. If Level3 has an issue you can simply remove them from routing and you should be good. Regular numbers are locked to a specific carrier. Vonage is working with the FCC to change that. They want regular DID's to work the same and I believe they have a range that is going to (if not already) routed that way. On Thu, Sep 3, 2015 at 6:14 PM, Jim Witherell via Outages < outages@outages.org> wrote:
Sooooo... While we're all waiting.. Anyone have some research references on toll free outage mitigation or 'carrier redundancy"?
My experience is the carrier is the single point of failure and you are absolutely 100% reliant on them. Ways to mitigate that?
Whenever asked (and I just was), I say out hands are tied. I think that's true. Agree?
Sent from Yahoo Mail on Android <https://overview.mail.yahoo.com/mobile/?.src=Android> ------------------------------ *From*:"Izzy Goldstein - TeleGo via Outages" <outages@outages.org> *Date*:Thu, Sep 3, 2015 at 5:53 PM
*Subject*:Re: [outages] Anybody else having trouble with Centurylink toll-free #s?
how can i lookup who the carrier for TollFree DID is ?
On Thu, Sep 3, 2015 at 5:42 PM, Frank Bulk via Outages < outages@outages.org> wrote:
And more:
We at <redacted> have made several calls to our resources at Centurylink
and this is currently a national outage that is affecting all 800 #’s
provided by Centurylink. They are unaware what the issue is but
they are currently investigating the problem. As of right now,
Centurylink does not have an ETA on when this will be resolved.
I will update you as often as I receive updates from Centurylink.
Frank
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Frank Bulk via Outages *Sent:* Thursday, September 03, 2015 4:27 PM *To:* 'Sarlas, George' <gsarlas@irhythmtech.com>; outages@outages.org *Subject:* Re: [outages] Anybody else having trouble with Centurylink toll-free #s?
From a telecom reseller:
Currently Centurylink is having an issue with ALL 800 #’s that are provided by them.
All calls to 800 #’s are either ringing busy or stating disconnected. We are trying to
get a hold of someone in regards to this. I will continue to keep you updated until
this is resolved.
Frank
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Sarlas, George via Outages *Sent:* Thursday, September 03, 2015 4:16 PM *To:* outages@outages.org *Subject:* [outages] Anybody else having trouble with Centurylink toll-free #s?
*----*
*George Sarlas*
Sr. Manager, IT Operations
iRhythm Technologies, Inc.
2 Marriott Dr.
Lincolnshire, IL 60069
email: gsarlas@irhythmtech.com
phone: 224-543-4253
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
Izzy Goldstein
Main: (212) 477.1000 Fax: (212) 477.8900
igoldstein@telego.com
Website <http://www.telego.com/> | LinkedIn <https://www.linkedin.com/company/telego> | Blog <http://www.telego.com/blog> |
Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.
Think before you print. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (5)
-
Dovid Bender -
Frank Bulk -
Izzy Goldstein - TeleGo -
Jim Witherell -
Keith Stokes