Re: [outages] Bluehost.com outage

Just in case my ASSP modification to the subject caused a rejection.... Frank, I confirmed with some mates of mine that still work at Bluehost. They're saying it's not just outside DNS that is failing. VPN, etc., is down as well. -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk Sent: Tuesday, December 31, 2013 11:32 AM To: outages@outages.org Subject: [SPAM] [outages] Bluehost.com outage We have one customer whose domain is on Bluehost and we can't find their MX record. The two DNS servers, ns1.bluehost.com and ns2.bluehost.com, are not responding on TCP port 53. Twitter jabber confirms an issue. Frank _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Thanks. There's more than one tweet that suggests it's a data center issue that's affecting both Bluehost and Gator. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Bryan Inks Sent: Tuesday, December 31, 2013 1:48 PM To: outages@outages.org Subject: Re: [outages] Bluehost.com outage Just in case my ASSP modification to the subject caused a rejection.... Frank, I confirmed with some mates of mine that still work at Bluehost. They're saying it's not just outside DNS that is failing. VPN, etc., is down as well. -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk Sent: Tuesday, December 31, 2013 11:32 AM To: outages@outages.org Subject: [SPAM] [outages] Bluehost.com outage We have one customer whose domain is on Bluehost and we can't find their MX record. The two DNS servers, ns1.bluehost.com and ns2.bluehost.com, are not responding on TCP port 53. Twitter jabber confirms an issue. Frank _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

That's because the company moved HostGator into the Bluehost DC in Provo. -----Original Message----- From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Tuesday, December 31, 2013 12:12 PM To: Bryan Inks; outages@outages.org Subject: RE: [outages] Bluehost.com outage Thanks. There's more than one tweet that suggests it's a data center issue that's affecting both Bluehost and Gator. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Bryan Inks Sent: Tuesday, December 31, 2013 1:48 PM To: outages@outages.org Subject: Re: [outages] Bluehost.com outage Just in case my ASSP modification to the subject caused a rejection.... Frank, I confirmed with some mates of mine that still work at Bluehost. They're saying it's not just outside DNS that is failing. VPN, etc., is down as well. -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk Sent: Tuesday, December 31, 2013 11:32 AM To: outages@outages.org Subject: [SPAM] [outages] Bluehost.com outage We have one customer whose domain is on Bluehost and we can't find their MX record. The two DNS servers, ns1.bluehost.com and ns2.bluehost.com, are not responding on TCP port 53. Twitter jabber confirms an issue. Frank _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

They must not just be collocated, but share some of the same network infrastructure. Interesting to note that the umbrella company lists out the main brands with links to each: http://enduranceresponse.com/ Frank -----Original Message----- From: Bryan Inks [mailto:Binks@keyinfo.com] Sent: Tuesday, December 31, 2013 2:15 PM To: Frank Bulk; outages@outages.org Subject: RE: [outages] Bluehost.com outage That's because the company moved HostGator into the Bluehost DC in Provo. -----Original Message----- From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Tuesday, December 31, 2013 12:12 PM To: Bryan Inks; outages@outages.org Subject: RE: [outages] Bluehost.com outage Thanks. There's more than one tweet that suggests it's a data center issue that's affecting both Bluehost and Gator. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Bryan Inks Sent: Tuesday, December 31, 2013 1:48 PM To: outages@outages.org Subject: Re: [outages] Bluehost.com outage Just in case my ASSP modification to the subject caused a rejection.... Frank, I confirmed with some mates of mine that still work at Bluehost. They're saying it's not just outside DNS that is failing. VPN, etc., is down as well. -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk Sent: Tuesday, December 31, 2013 11:32 AM To: outages@outages.org Subject: [SPAM] [outages] Bluehost.com outage We have one customer whose domain is on Bluehost and we can't find their MX record. The two DNS servers, ns1.bluehost.com and ns2.bluehost.com, are not responding on TCP port 53. Twitter jabber confirms an issue. Frank _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I'm being told that "I think it's coming back up". -----Original Message----- From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Tuesday, December 31, 2013 12:21 PM To: Bryan Inks; outages@outages.org Subject: RE: [outages] Bluehost.com outage They must not just be collocated, but share some of the same network infrastructure. Interesting to note that the umbrella company lists out the main brands with links to each: http://enduranceresponse.com/ Frank -----Original Message----- From: Bryan Inks [mailto:Binks@keyinfo.com] Sent: Tuesday, December 31, 2013 2:15 PM To: Frank Bulk; outages@outages.org Subject: RE: [outages] Bluehost.com outage That's because the company moved HostGator into the Bluehost DC in Provo. -----Original Message----- From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Tuesday, December 31, 2013 12:12 PM To: Bryan Inks; outages@outages.org Subject: RE: [outages] Bluehost.com outage Thanks. There's more than one tweet that suggests it's a data center issue that's affecting both Bluehost and Gator. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Bryan Inks Sent: Tuesday, December 31, 2013 1:48 PM To: outages@outages.org Subject: Re: [outages] Bluehost.com outage Just in case my ASSP modification to the subject caused a rejection.... Frank, I confirmed with some mates of mine that still work at Bluehost. They're saying it's not just outside DNS that is failing. VPN, etc., is down as well. -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk Sent: Tuesday, December 31, 2013 11:32 AM To: outages@outages.org Subject: [SPAM] [outages] Bluehost.com outage We have one customer whose domain is on Bluehost and we can't find their MX record. The two DNS servers, ns1.bluehost.com and ns2.bluehost.com, are not responding on TCP port 53. Twitter jabber confirms an issue. Frank _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

My client on HostGator that was down is now up. On Tue, 31 Dec 2013, Bryan Inks wrote:
I'm being told that "I think it's coming back up".
-----Original Message----- From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Tuesday, December 31, 2013 12:21 PM To: Bryan Inks; outages@outages.org Subject: RE: [outages] Bluehost.com outage
They must not just be collocated, but share some of the same network infrastructure.
Interesting to note that the umbrella company lists out the main brands with links to each: http://enduranceresponse.com/
Frank
-----Original Message----- From: Bryan Inks [mailto:Binks@keyinfo.com] Sent: Tuesday, December 31, 2013 2:15 PM To: Frank Bulk; outages@outages.org Subject: RE: [outages] Bluehost.com outage
That's because the company moved HostGator into the Bluehost DC in Provo.
-----Original Message----- From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Tuesday, December 31, 2013 12:12 PM To: Bryan Inks; outages@outages.org Subject: RE: [outages] Bluehost.com outage
Thanks. There's more than one tweet that suggests it's a data center issue that's affecting both Bluehost and Gator.
Frank
-----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Bryan Inks Sent: Tuesday, December 31, 2013 1:48 PM To: outages@outages.org Subject: Re: [outages] Bluehost.com outage
Just in case my ASSP modification to the subject caused a rejection....
Frank,
I confirmed with some mates of mine that still work at Bluehost. They're saying it's not just outside DNS that is failing. VPN, etc., is down as well.
-----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk Sent: Tuesday, December 31, 2013 11:32 AM To: outages@outages.org Subject: [SPAM] [outages] Bluehost.com outage
We have one customer whose domain is on Bluehost and we can't find their MX record. The two DNS servers, ns1.bluehost.com and ns2.bluehost.com, are not responding on TCP port 53.
Twitter jabber confirms an issue.
Frank
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
---------------------------------------------------------------------- Jon Lewis, MCP :) | I route | therefore you are _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________

The follow up, it looks like they introduced a routing loop to the network and that is what took everything down. -----Original Message----- From: Jon Lewis [mailto:jlewis@lewis.org] Sent: Tuesday, December 31, 2013 1:48 PM To: Bryan Inks Cc: outages@outages.org Subject: Re: [outages] Bluehost.com outage My client on HostGator that was down is now up. On Tue, 31 Dec 2013, Bryan Inks wrote:
I'm being told that "I think it's coming back up".
-----Original Message----- From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Tuesday, December 31, 2013 12:21 PM To: Bryan Inks; outages@outages.org Subject: RE: [outages] Bluehost.com outage
They must not just be collocated, but share some of the same network infrastructure.
Interesting to note that the umbrella company lists out the main brands with links to each: http://enduranceresponse.com/
Frank
-----Original Message----- From: Bryan Inks [mailto:Binks@keyinfo.com] Sent: Tuesday, December 31, 2013 2:15 PM To: Frank Bulk; outages@outages.org Subject: RE: [outages] Bluehost.com outage
That's because the company moved HostGator into the Bluehost DC in Provo.
-----Original Message----- From: Frank Bulk [mailto:frnkblk@iname.com] Sent: Tuesday, December 31, 2013 12:12 PM To: Bryan Inks; outages@outages.org Subject: RE: [outages] Bluehost.com outage
Thanks. There's more than one tweet that suggests it's a data center issue that's affecting both Bluehost and Gator.
Frank
-----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Bryan Inks Sent: Tuesday, December 31, 2013 1:48 PM To: outages@outages.org Subject: Re: [outages] Bluehost.com outage
Just in case my ASSP modification to the subject caused a rejection....
Frank,
I confirmed with some mates of mine that still work at Bluehost. They're saying it's not just outside DNS that is failing. VPN, etc., is down as well.
-----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk Sent: Tuesday, December 31, 2013 11:32 AM To: outages@outages.org Subject: [SPAM] [outages] Bluehost.com outage
We have one customer whose domain is on Bluehost and we can't find their MX record. The two DNS servers, ns1.bluehost.com and ns2.bluehost.com, are not responding on TCP port 53.
Twitter jabber confirms an issue.
Frank
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
---------------------------------------------------------------------- Jon Lewis, MCP :) | I route | therefore you are _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
participants (3)
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Bryan Inks
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Frank Bulk
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Jon Lewis