A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try. Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming. Are any of you (not) seeing the same? Cheers, Rusty D.
Seeing the same thing here in AUS from multiple sources.
Can't load eBay.com/ on TWC here. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Nov 7, 2016 9:42 PM, "Rusty Dekema via Outages" <outages@outages.org> wrote:
A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try.
Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming.
Are any of you (not) seeing the same?
Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Confirmed. Ebay.com fails to load from my Comcast @ home. Works fine from my ISP @ work over VPN On 11/7/16, 9:41 PM, "Outages on behalf of Rusty Dekema via Outages" <outages-bounces@outages.org on behalf of outages@outages.org> wrote: A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try. Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming. Are any of you (not) seeing the same? Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Seems fine over HE / Cogent from KC On Mon, Nov 7, 2016 at 8:41 PM, Rusty Dekema via Outages <outages@outages.org> wrote:
A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try.
Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming.
Are any of you (not) seeing the same?
Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Works for me via AS13490. Looks like its going to NTT Asburn from there. Sent from Mail for Windows 10 From: Rusty Dekema via Outages Sent: Monday, November 7, 2016 9:42 PM To: outages@outages.org Subject: [outages] eBay Partial Outage? A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try. Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming. Are any of you (not) seeing the same? Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Can confirm from Comcast in Silicon Valley (Mountain View, CA). Behaviour appears to be: TCP connection is established, but no payload response is given when a GET is issued. Simple example: $ telnet www.ebay.com 80 Trying 66.211.181.181... Connected to www-us.g.ebay.com. Escape character is '^]'. GET / HTTP/1.0 Host: www.ebay.com {just sits here, doing nothing; I literally waited 4 full minutes} The reason you get a "ERR_CONNECTION_RESET" is that many browsers have strict internal timeouts that are reached when it comes to request payload response. telnet, on the other hand, will happily stay there for as long as the TCP stack's timeouts permit. :-) I did not see any sign of a TCP RST or abrupt FIN socket closure. I can provide more detailed analysis if asked (curl can give a more thorough breakdown of time spent in phases), but the root cause for such behaviour are many -- I'd rather not speculate. DNS-wise, this is the result: ;; QUESTION SECTION: ;www.ebay.com. IN A ;; ANSWER SECTION: www.ebay.com. 210 IN CNAME www-us.g.ebay.com. www-us.g.ebay.com. 58 IN A 66.211.181.161 www-us.g.ebay.com. 58 IN A 66.211.181.181 I see the same behaviour from both .161 and .181. I will note, however, that occasionally I do get back content/payload after some time, so I think whatever the issue is intermittent in nature (maybe something like 85% broken, 15% functional). -- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB | On Mon, Nov 07, 2016 at 09:41:55PM -0500, Rusty Dekema via Outages wrote:
A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try.
Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming.
Are any of you (not) seeing the same?
Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
That's good enough for me; thanks for the info, Jeremy. Interesting that it sometimes responds if you wait long enough; makes it seem like "not a network problem" in, well, a certain sense. -R On Mon, Nov 7, 2016 at 9:55 PM, Jeremy Chadwick <jdc@koitsu.org> wrote:
Can confirm from Comcast in Silicon Valley (Mountain View, CA).
Behaviour appears to be: TCP connection is established, but no payload response is given when a GET is issued. Simple example:
$ telnet www.ebay.com 80 Trying 66.211.181.181... Connected to www-us.g.ebay.com. Escape character is '^]'. GET / HTTP/1.0 Host: www.ebay.com
{just sits here, doing nothing; I literally waited 4 full minutes}
The reason you get a "ERR_CONNECTION_RESET" is that many browsers have strict internal timeouts that are reached when it comes to request payload response. telnet, on the other hand, will happily stay there for as long as the TCP stack's timeouts permit. :-) I did not see any sign of a TCP RST or abrupt FIN socket closure.
I can provide more detailed analysis if asked (curl can give a more thorough breakdown of time spent in phases), but the root cause for such behaviour are many -- I'd rather not speculate.
DNS-wise, this is the result:
;; QUESTION SECTION: ;www.ebay.com. IN A
;; ANSWER SECTION: www.ebay.com. 210 IN CNAME www-us.g.ebay.com. www-us.g.ebay.com. 58 IN A 66.211.181.161 www-us.g.ebay.com. 58 IN A 66.211.181.181
I see the same behaviour from both .161 and .181.
I will note, however, that occasionally I do get back content/payload after some time, so I think whatever the issue is intermittent in nature (maybe something like 85% broken, 15% functional).
-- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB |
On Mon, Nov 07, 2016 at 09:41:55PM -0500, Rusty Dekema via Outages wrote:
A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try.
Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming.
Are any of you (not) seeing the same?
Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Follow-up: there's acknowledge of an issue on Twitter if you dig through @eBay's tweets & replies: https://twitter.com/eBay/with_replies -- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB | On Mon, Nov 07, 2016 at 06:55:20PM -0800, Jeremy Chadwick via Outages wrote:
Can confirm from Comcast in Silicon Valley (Mountain View, CA).
Behaviour appears to be: TCP connection is established, but no payload response is given when a GET is issued. Simple example:
$ telnet www.ebay.com 80 Trying 66.211.181.181... Connected to www-us.g.ebay.com. Escape character is '^]'. GET / HTTP/1.0 Host: www.ebay.com
{just sits here, doing nothing; I literally waited 4 full minutes}
The reason you get a "ERR_CONNECTION_RESET" is that many browsers have strict internal timeouts that are reached when it comes to request payload response. telnet, on the other hand, will happily stay there for as long as the TCP stack's timeouts permit. :-) I did not see any sign of a TCP RST or abrupt FIN socket closure.
I can provide more detailed analysis if asked (curl can give a more thorough breakdown of time spent in phases), but the root cause for such behaviour are many -- I'd rather not speculate.
DNS-wise, this is the result:
;; QUESTION SECTION: ;www.ebay.com. IN A
;; ANSWER SECTION: www.ebay.com. 210 IN CNAME www-us.g.ebay.com. www-us.g.ebay.com. 58 IN A 66.211.181.161 www-us.g.ebay.com. 58 IN A 66.211.181.181
I see the same behaviour from both .161 and .181.
I will note, however, that occasionally I do get back content/payload after some time, so I think whatever the issue is intermittent in nature (maybe something like 85% broken, 15% functional).
-- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB |
On Mon, Nov 07, 2016 at 09:41:55PM -0500, Rusty Dekema via Outages wrote:
A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try.
Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming.
Are any of you (not) seeing the same?
Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
http://www.ebay.com/sts On Mon, Nov 7, 2016 at 10:21 PM, Jeremy Chadwick via Outages < outages@outages.org> wrote:
Follow-up: there's acknowledge of an issue on Twitter if you dig through @eBay's tweets & replies: https://twitter.com/eBay/with_replies
-- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB |
On Mon, Nov 07, 2016 at 06:55:20PM -0800, Jeremy Chadwick via Outages wrote:
Can confirm from Comcast in Silicon Valley (Mountain View, CA).
Behaviour appears to be: TCP connection is established, but no payload response is given when a GET is issued. Simple example:
$ telnet www.ebay.com 80 Trying 66.211.181.181... Connected to www-us.g.ebay.com. Escape character is '^]'. GET / HTTP/1.0 Host: www.ebay.com
{just sits here, doing nothing; I literally waited 4 full minutes}
The reason you get a "ERR_CONNECTION_RESET" is that many browsers have strict internal timeouts that are reached when it comes to request payload response. telnet, on the other hand, will happily stay there for as long as the TCP stack's timeouts permit. :-) I did not see any sign of a TCP RST or abrupt FIN socket closure.
I can provide more detailed analysis if asked (curl can give a more thorough breakdown of time spent in phases), but the root cause for such behaviour are many -- I'd rather not speculate.
DNS-wise, this is the result:
;; QUESTION SECTION: ;www.ebay.com. IN A
;; ANSWER SECTION: www.ebay.com. 210 IN CNAME www-us.g.ebay.com. www-us.g.ebay.com. 58 IN A 66.211.181.161 www-us.g.ebay.com. 58 IN A 66.211.181.181
I see the same behaviour from both .161 and .181.
I will note, however, that occasionally I do get back content/payload after some time, so I think whatever the issue is intermittent in nature (maybe something like 85% broken, 15% functional).
-- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB |
On Mon, Nov 07, 2016 at 09:41:55PM -0500, Rusty Dekema via Outages wrote:
A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try.
Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming.
Are any of you (not) seeing the same?
Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
seems like its just the home page if i go to my.ebay.com that loads and i can get around the site from there On Mon, Nov 7, 2016 at 10:25 PM, chris <tknchris@gmail.com> wrote:
On Mon, Nov 7, 2016 at 10:21 PM, Jeremy Chadwick via Outages < outages@outages.org> wrote:
Follow-up: there's acknowledge of an issue on Twitter if you dig through @eBay's tweets & replies: https://twitter.com/eBay/with_replies
-- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB |
On Mon, Nov 07, 2016 at 06:55:20PM -0800, Jeremy Chadwick via Outages wrote:
Can confirm from Comcast in Silicon Valley (Mountain View, CA).
Behaviour appears to be: TCP connection is established, but no payload response is given when a GET is issued. Simple example:
$ telnet www.ebay.com 80 Trying 66.211.181.181... Connected to www-us.g.ebay.com. Escape character is '^]'. GET / HTTP/1.0 Host: www.ebay.com
{just sits here, doing nothing; I literally waited 4 full minutes}
The reason you get a "ERR_CONNECTION_RESET" is that many browsers have strict internal timeouts that are reached when it comes to request payload response. telnet, on the other hand, will happily stay there for as long as the TCP stack's timeouts permit. :-) I did not see any sign of a TCP RST or abrupt FIN socket closure.
I can provide more detailed analysis if asked (curl can give a more thorough breakdown of time spent in phases), but the root cause for such behaviour are many -- I'd rather not speculate.
DNS-wise, this is the result:
;; QUESTION SECTION: ;www.ebay.com. IN A
;; ANSWER SECTION: www.ebay.com. 210 IN CNAME www-us.g.ebay.com. www-us.g.ebay.com. 58 IN A 66.211.181.161 www-us.g.ebay.com. 58 IN A 66.211.181.181
I see the same behaviour from both .161 and .181.
I will note, however, that occasionally I do get back content/payload after some time, so I think whatever the issue is intermittent in nature (maybe something like 85% broken, 15% functional).
-- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB |
On Mon, Nov 07, 2016 at 09:41:55PM -0500, Rusty Dekema via Outages wrote:
A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try.
Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming.
Are any of you (not) seeing the same?
Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Our own HTTP monitoring showed the site down from 6:45 to 7:41 pm (Central), and 7:47 to 8:01 pm Central. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Rusty Dekema via Outages Sent: Monday, November 07, 2016 8:42 PM To: outages@outages.org Subject: [outages] eBay Partial Outage? A number of people on various U.S. ISPs have reported to me that they cannot get to the "main page" of eBay; http://www.ebay.com. I (Comcast / Ypsilanti MI USA) also cannot access that URL; Chrome gives me the message "ERR_CONNECTION_RESET" when I try. Curiously, both others and I are able to access deep links (e.g. links to specific items up for auction) on the site just fine. I have an example listing but do not want to include it in this message so as to avoid the appearance of spamming. Are any of you (not) seeing the same? Cheers, Rusty D. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (10)
-
chris -
Eric Kuhnke -
frnkblk＠iname.com -
Jeremy Chadwick -
Josh Luthman -
Josh Reynolds -
Matthew Crocker -
mitpatterson＠gmail.com -
Nick Pratley -
Rusty Dekema