FYI From: bb-outage-bounces@dataoutages.com [mailto:bb-outage-bounces@dataoutages.com] On Behalf Of audit Sent: Friday, September 09, 2011 10:11 AM To: bb-outage@dataoutages.com Subject: [Bb-Outage] Sprint planned maintenance: Sunday, Sept 18th Description: BlackBerry Provisioning System - software update Affected customer locations: National Start Date/Time: Sunday September 18, 2011 1:00 AM CDT End Date/Time: Sunday September 18, 2011 5:00 AM CDT Total Customer Downtime: Up to 45 minutes Affected Sprint Nextel Services: Subscribers may be unable to register their device, create new accounts, or use BlackBerry subscriber web sites. Devices may not receive new service books. BlackBerry-enabled devices that request a new PIN may not receive a PIN. Customers may have to power cycle handsets once maintenance is complete