Blackberry Email Troubles?
I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey
Richey, Richey wrote:
I’ve had a couple of calls from customers asking if we are down (our email servers) or if it’s Blackberry that’s down. I’ve sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.
Just had a customer notify me of the same issue here. I switched from my BB to an Android phone, so I can't confirm it myself, but would seem that there is a problem currently at BB. Chris
Most intelligent post I have seen on this thread yet. Why do people continue to pay extra for Blackberry's service when all they get are extraneous points of failure? Blackberry offered a unique service about 10 years ago, but today they offer a less robust and more failure prone version of what you can do with 75% of cell phones and a corporate Exchange server. If you don't care about the security features (profiles, remote wipe, etc) make that 95% of phones and any mail server. -Scott -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Chris Stone Sent: Thursday, December 17, 2009 10:52 AM To: Richey Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Richey, Richey wrote:
I’ve had a couple of calls from customers asking if we are down (our email servers) or if it’s Blackberry that’s down. I’ve sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.
Just had a customer notify me of the same issue here. I switched from my BB to an Android phone, so I can't confirm it myself, but would seem that there is a problem currently at BB. Chris _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
There is a nationwide Blackberry BIS outage per http://www.crackberry.com/. -Sean From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Richey Sent: Thursday, December 17, 2009 6:29 AM To: outages@outages.org Subject: [outages] Blackberry Email Troubles? I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey
Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America: http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-... On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com> wrote:
I’ve had a couple of calls from customers asking if we are down (our email servers) or if it’s Blackberry that’s down. I’ve sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.
Richey
_______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;) From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America: http://www.thestar.com/business/article/740047--rogers-email-for-blackberry- down On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com> wrote: I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Is this outage specific to BES USERS OR BIS USERS -----Original Message----- From: outages-bounces@outages.org on behalf of Paul Stewart Sent: Thu 17/12/2009 11:10 To: 'L.T. Easterly'; 'Richey' Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;) From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America: http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-... On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com> wrote: I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.427 / Virus Database: 270.14.110/2568 - Release Date: 12/17/09 08:30:00
This is an known RIM outage... From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Ketan Mangal Sent: Thursday, December 17, 2009 11:32 AM To: Paul Stewart; L.T. Easterly; Richey Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Is this outage specific to BES USERS OR BIS USERS -----Original Message----- From: outages-bounces@outages.org on behalf of Paul Stewart Sent: Thu 17/12/2009 11:10 To: 'L.T. Easterly'; 'Richey' Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;) From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America: http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-... On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com> wrote: I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.427 / Virus Database: 270.14.110/2568 - Release Date: 12/17/09 08:30:00
I believe it would be specific to BIS customers.
From what I gather, BES uses Exchange for it's email start to finish - you use your mobile provider's data network to go from your Blackberry phone to your own servers.
BIS connects to servers housed by Blackberry. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 "The secret to creativity is knowing how to hide your sources." --- Albert Einstein On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <kmangal@epiknetworks.com>wrote:
Is this outage specific to BES USERS OR BIS USERS
-----Original Message----- From: outages-bounces@outages.org on behalf of Paul Stewart Sent: Thu 17/12/2009 11:10 To: 'L.T. Easterly'; 'Richey' Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles?
Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;)
From: outages-bounces@outages.org [mailto:outages-bounces@outages.org<outages-bounces@outages.org>] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles?
Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America:
http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-...
On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com> wrote:
I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.
Richey
_______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.427 / Virus Database: 270.14.110/2568 - Release Date: 12/17/09 08:30:00
_______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
BES emails still go through the RIM NOC I believe. We've had outages that have affected my people before. Thank you, Mike Hoffman IT Help Desk Analyst Odyssey Logistics & Technology Corporation 39 Old Ridgebury Rd A-4 Danbury, CT 06810 Phone: (203) 448-3872 Fax: (203) 448-3901 Odyssey Overland LLC 1500 Rt 517 Hackettstown, NJ 07840 Phone: (908) 850-4490 x207 Fax: (908) 850-3852 CONFIDENTIALITY NOTICE: This e-mail, including any attached files, may contain confidential and privileged information for the sole use of the intended recipient. Any review, use, distribution, or disclosure by or to others is strictly prohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message. ________________________________________ From: outages-bounces@outages.org [outages-bounces@outages.org] On Behalf Of Josh Luthman [josh@imaginenetworksllc.com] Sent: Thursday, December 17, 2009 12:44 PM To: Ketan Mangal Cc: outages@outages.org; Richey Subject: Re: [outages] Blackberry Email Troubles? I believe it would be specific to BIS customers.
From what I gather, BES uses Exchange for it's email start to finish - you use your mobile provider's data network to go from your Blackberry phone to your own servers.
BIS connects to servers housed by Blackberry. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 "The secret to creativity is knowing how to hide your sources." --- Albert Einstein On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <kmangal@epiknetworks.com<mailto:kmangal@epiknetworks.com>> wrote: Is this outage specific to BES USERS OR BIS USERS -----Original Message----- From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> on behalf of Paul Stewart Sent: Thu 17/12/2009 11:10 To: 'L.T. Easterly'; 'Richey' Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Blackberry Email Troubles? Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;) From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Blackberry Email Troubles? Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America: http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-... On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com<mailto:mylists@battleop.com>> wrote: I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey _______________________________________________ outages mailing list outages@outages.org<mailto:outages@outages.org> https://puck.nether.net/mailman/listinfo/outages No virus found in this incoming message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 8.5.427 / Virus Database: 270.14.110/2568 - Release Date: 12/17/09 08:30:00 _______________________________________________ outages mailing list outages@outages.org<mailto:outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
Through their NOC network wise and/or application wise? I know it functions with a customer site Exchange server and some application loaded on the customer site as well. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 "The secret to creativity is knowing how to hide your sources." --- Albert Einstein On Thu, Dec 17, 2009 at 1:09 PM, Mike Hoffman (CT) < mikehoffman@odysseylogistics.com> wrote:
BES emails still go through the RIM NOC I believe. We've had outages that have affected my people before.
Thank you, Mike Hoffman IT Help Desk Analyst Odyssey Logistics & Technology Corporation 39 Old Ridgebury Rd A-4 Danbury, CT 06810 Phone: (203) 448-3872 Fax: (203) 448-3901
Odyssey Overland LLC 1500 Rt 517 Hackettstown, NJ 07840 Phone: (908) 850-4490 x207 Fax: (908) 850-3852
CONFIDENTIALITY NOTICE: This e-mail, including any attached files, may contain confidential and privileged information for the sole use of the intended recipient. Any review, use, distribution, or disclosure by or to others is strictly prohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message. ________________________________________ From: outages-bounces@outages.org [outages-bounces@outages.org] On Behalf Of Josh Luthman [josh@imaginenetworksllc.com] Sent: Thursday, December 17, 2009 12:44 PM To: Ketan Mangal Cc: outages@outages.org; Richey Subject: Re: [outages] Blackberry Email Troubles?
I believe it would be specific to BIS customers.
From what I gather, BES uses Exchange for it's email start to finish - you use your mobile provider's data network to go from your Blackberry phone to your own servers.
BIS connects to servers housed by Blackberry.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
"The secret to creativity is knowing how to hide your sources." --- Albert Einstein
On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <kmangal@epiknetworks.com <mailto:kmangal@epiknetworks.com>> wrote:
Is this outage specific to BES USERS OR BIS USERS
-----Original Message----- From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> on behalf of Paul Stewart Sent: Thu 17/12/2009 11:10 To: 'L.T. Easterly'; 'Richey' Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Blackberry Email Troubles?
Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;)
From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Blackberry Email Troubles?
Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America:
http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-...
On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com<mailto: mylists@battleop.com>> wrote:
I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.
Richey
_______________________________________________ outages mailing list outages@outages.org<mailto:outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
No virus found in this incoming message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 8.5.427 / Virus Database: 270.14.110/2568 - Release Date: 12/17/09 08:30:00
_______________________________________________ outages mailing list outages@outages.org<mailto:outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Even BES services are still routed through RIM's NOC. We're not seeing any reported outages in CHI, ATL, BOS, NYC areas, for BES service. Blackberries route all BES data over Rim's network and has a connection to your internal BES server(s). The major difference is that BES offers a much lower response time (push) and ability to sync Calendar and Contacts as opposed to the BIS service which I was under the impression was just a 15minute pop/imap refresh. Not sure if BIS supports IMAPIDLE yet or not. If it does then it'd be up to your email provider to support it as well to get a push like experience for email. More than likely this is a BIS service issue. I'm pretty sure RIM has the traffic separate to make sure that SLAs on data can be maintained for priority customers. On Dec 17, 2009, at 12:09 PM, Mike Hoffman (CT) wrote:
BES emails still go through the RIM NOC I believe. We've had outages that have affected my people before.
Thank you, Mike Hoffman IT Help Desk Analyst Odyssey Logistics & Technology Corporation 39 Old Ridgebury Rd A-4 Danbury, CT 06810 Phone: (203) 448-3872 Fax: (203) 448-3901
Odyssey Overland LLC 1500 Rt 517 Hackettstown, NJ 07840 Phone: (908) 850-4490 x207 Fax: (908) 850-3852
CONFIDENTIALITY NOTICE: This e-mail, including any attached files, may contain confidential and privileged information for the sole use of the intended recipient. Any review, use, distribution, or disclosure by or to others is strictly prohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message. ________________________________________ From: outages-bounces@outages.org [outages-bounces@outages.org] On Behalf Of Josh Luthman [josh@imaginenetworksllc.com] Sent: Thursday, December 17, 2009 12:44 PM To: Ketan Mangal Cc: outages@outages.org; Richey Subject: Re: [outages] Blackberry Email Troubles?
I believe it would be specific to BIS customers.
From what I gather, BES uses Exchange for it's email start to finish - you use your mobile provider's data network to go from your Blackberry phone to your own servers.
BIS connects to servers housed by Blackberry.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
"The secret to creativity is knowing how to hide your sources." --- Albert Einstein
On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <kmangal@epiknetworks.com<mailto:kmangal@epiknetworks.com>> wrote:
Is this outage specific to BES USERS OR BIS USERS
-----Original Message----- From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> on behalf of Paul Stewart Sent: Thu 17/12/2009 11:10 To: 'L.T. Easterly'; 'Richey' Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Blackberry Email Troubles?
Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;)
From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Blackberry Email Troubles?
Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America:
http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-...
On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com<mailto:mylists@battleop.com>> wrote:
I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.
Richey
_______________________________________________ outages mailing list outages@outages.org<mailto:outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
No virus found in this incoming message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 8.5.427 / Virus Database: 270.14.110/2568 - Release Date: 12/17/09 08:30:00
_______________________________________________ outages mailing list outages@outages.org<mailto:outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
----- "Michael Schuler" <mike_schuler@me.com> wrote:
Blackberries route all BES data over Rim's network and has a connection to your internal BES server(s). The major difference is that BES offers a much lower response time (push) and ability to sync Calendar and Contacts as opposed to the BIS service which I was under the impression was just a 15minute pop/imap refresh.
You've been misinformed. :-) BIS email is instant-push, just like BES: my average delay is about 4 seconds. You don't get calendar and contact sync, though; they have to have *some* way to sell BES server besides remote wipe (which you also don't get). Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Start a man a fire, and he'll be warm all night. Set a man on fire, and he'll be warm for the rest of his life.
Sprint BIS here and there's been a 2 hour delay on emails. From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Josh Luthman Sent: Thursday, December 17, 2009 11:45 AM To: Ketan Mangal Cc: outages@outages.org; Richey Subject: Re: [outages] Blackberry Email Troubles? I believe it would be specific to BIS customers.
From what I gather, BES uses Exchange for it's email start to finish - you use your mobile provider's data network to go from your Blackberry phone to your own servers.
BIS connects to servers housed by Blackberry. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 "The secret to creativity is knowing how to hide your sources." --- Albert Einstein On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <kmangal@epiknetworks.com> wrote: Is this outage specific to BES USERS OR BIS USERS -----Original Message----- From: outages-bounces@outages.org on behalf of Paul Stewart Sent: Thu 17/12/2009 11:10 To: 'L.T. Easterly'; 'Richey' Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;) From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America: http://www.thestar.com/business/article/740047--rogers-email-for-blackberry- down On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com> wrote: I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.427 / Virus Database: 270.14.110/2568 - Release Date: 12/17/09 08:30:00 _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.716 / Virus Database: 270.14.111/2570 - Release Date: 12/17/09 02:30:00
----- "Paul Stewart" <paul@paulstewart.org> wrote:
Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;)
RIM, of course, is *based in Canada*, which is why the Star had the first official report. It's been coming back in slowly since about 10 this morning EST; reported time out was 0315, though I don't know whether that's -0500 or -0400. @spetnik is covering it pretty well. Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Start a man a fire, and he'll be warm all night. Set a man on fire, and he'll be warm for the rest of his life.
The last normally received email I got on my Verizon Blackberry was at 2:50 am (EST), so I think the 0315 time out would be -0500. ~Brian~ SyncGlobal, a DoveTel Communications Company Engineer 678-821-1129 -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Jay R. Ashworth Sent: Thursday, December 17, 2009 1:57 PM To: outages Subject: Re: [outages] Blackberry Email Troubles? ----- "Paul Stewart" <paul@paulstewart.org> wrote:
Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;)
RIM, of course, is *based in Canada*, which is why the Star had the first official report. It's been coming back in slowly since about 10 this morning EST; reported time out was 0315, though I don't know whether that's -0500 or -0400. @spetnik is covering it pretty well. Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Start a man a fire, and he'll be warm all night. Set a man on fire, and he'll be warm for the rest of his life. _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
On Thu, Dec 17, 2009 at 8:06 AM, L.T. Easterly <corqpub@gmail.com> wrote:
Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America:
http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-...
We have electric light and running water up here, too. CP
-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of CunningPike Sent: Thursday, 17 December, 2009 15:31 To: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles?
On Thu, Dec 17, 2009 at 8:06 AM, L.T. Easterly <corqpub@gmail.com> wrote:
Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America:
My Verizon BB in CT (EST) saw no email from 03:03 to 11:35 today, but everything seems normal since 11:35.
My users on at+t and vz still not seeing new mail as of 1500 eastern. -- Sent from my Palm Pre DAloisio, Marc wrote:
-----Original Message-----
From: outages-bounces@outages.org
[mailto:outages-bounces@outages.org] On Behalf Of CunningPike
Sent: Thursday, 17 December, 2009 15:31
To: outages@outages.org
Subject: Re: [outages] Blackberry Email Troubles?
On Thu, Dec 17, 2009 at 8:06 AM, L.T. Easterly
<corqpub@gmail.com> wrote:
Verizon's 800# for blackberry service in Central FL is
stating it's a
blackberry outage, and several news outlets in Canada (of
all places)
are reporting outages across North America:
My Verizon BB in CT (EST) saw no email from 03:03 to 11:35 today, but everything seems normal since 11:35. _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Still an issue down south on VZ. Had a deluge just before 1100CST, trickled until Noon and dead since...
Did anyone see their e-mail servers' IMAP session counts from RIM go down during this outage? I wonder if that's a reasonable proxy.. Frank From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: Thursday, December 17, 2009 10:07 AM To: Richey Cc: outages@outages.org Subject: Re: [outages] Blackberry Email Troubles? Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America: http://www.thestar.com/business/article/740047--rogers-email-for-blackberry- down On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com> wrote: I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
We're not getting any calls on this at the moment and have users spread across a variety of carriers including Verizon. We have a large group of users in the east and we're not seeing reports from them. Might be local to TN. -matt On Thu, Dec 17, 2009 at 6:29 AM, Richey <mylists@battleop.com> wrote:
I’ve had a couple of calls from customers asking if we are down (our email servers) or if it’s Blackberry that’s down. I’ve sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.
Richey
_______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Took at least fifteen minutes to show up (usually instant) but got it at 11:08 and again at 11:28. On 12/17/09, Richey <mylists@battleop.com> wrote:
I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.
Richey
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participants (22)
-
Brian Tate -
Chris Stone -
Cord MacLeod -
CunningPike -
DAloisio, Marc -
Edward Spoon -
Frank Bulk - iName.com -
Jay R. Ashworth -
Josh Luthman -
Ketan Mangal -
L. Easterly -
L.T. Easterly
-
Matt Baldwin -
Michael Schuler -
Mike Hoffman (CT) -
notifications -
Paul Stewart -
Richey -
Scott Berkman -
Sean Clark -
Sean Crandall -
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