Elavon Payment gateway timing out when processing
Is anyone else seeing issues processing payments through Elavon/VirtualMerchant? Their gateway is timing out when processing payments, can't process through merchant portal either. All numbers we have for Elavon are ringing busy/disco. Anyone seeing similar?
It's a national outage... we use Elavon and all related sites are down. Our POS vendor has confirmed this is a national issue with no ETR. Andy Freivogel | Director of IT | Intelligentsia Coffee & Tea, Inc. 1850 W. Fulton St. Chicago IL 60612 | 2737 N. San Fernando Rd. Los Angeles CA 90065 Cell: 312 208 9212 | Direct: 312 521 7965 | Fax: 312 533 4489 check out our new website: http://www.intelligentsiacoffee.com On Fri, Jun 15, 2012 at 3:40 PM, Marco Prechel <Marco.Prechel@millicorp.com>wrote:
Is anyone else seeing issues processing payments through Elavon/VirtualMerchant? Their gateway is timing out when processing payments, can’t process through merchant portal either.****
All numbers we have for Elavon are ringing busy/disco. Anyone seeing similar?****
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Confirmed again on twitter. From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Andy Freivogel Sent: Friday, June 15, 2012 3:46 PM To: Marco Prechel Cc: outages@outages.org Subject: Re: [outages] Elavon Payment gateway timing out when processing It's a national outage... we use Elavon and all related sites are down. Our POS vendor has confirmed this is a national issue with no ETR. Andy Freivogel | Director of IT | Intelligentsia Coffee & Tea, Inc. 1850 W. Fulton St. Chicago IL 60612 | 2737 N. San Fernando Rd. Los Angeles CA 90065 Cell: 312 208 9212 | Direct: 312 521 7965 | Fax: 312 533 4489 check out our new website: http://www.intelligentsiacoffee.com On Fri, Jun 15, 2012 at 3:40 PM, Marco Prechel <Marco.Prechel@millicorp.com> wrote: Is anyone else seeing issues processing payments through Elavon/VirtualMerchant? Their gateway is timing out when processing payments, can't process through merchant portal either. All numbers we have for Elavon are ringing busy/disco. Anyone seeing similar? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Tweets are saying it was back up two minutes ago. Frank From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk Sent: Friday, June 15, 2012 3:57 PM To: 'Andy Freivogel'; Marco Prechel Cc: outages@outages.org Subject: Re: [outages] Elavon Payment gateway timing out when processing Confirmed again on twitter. From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Andy Freivogel Sent: Friday, June 15, 2012 3:46 PM To: Marco Prechel Cc: outages@outages.org Subject: Re: [outages] Elavon Payment gateway timing out when processing It's a national outage... we use Elavon and all related sites are down. Our POS vendor has confirmed this is a national issue with no ETR. Andy Freivogel | Director of IT | Intelligentsia Coffee & Tea, Inc. 1850 W. Fulton St. Chicago IL 60612 | 2737 N. San Fernando Rd. Los Angeles CA 90065 Cell: 312 208 9212 | Direct: 312 521 7965 | Fax: 312 533 4489 check out our new website: http://www.intelligentsiacoffee.com On Fri, Jun 15, 2012 at 3:40 PM, Marco Prechel <Marco.Prechel@millicorp.com> wrote: Is anyone else seeing issues processing payments through Elavon/VirtualMerchant? Their gateway is timing out when processing payments, can't process through merchant portal either. All numbers we have for Elavon are ringing busy/disco. Anyone seeing similar? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
From elavon.com: "Elavon has built back-up systems and the latest fraud monitoring and risk management features into every system, which ensures 100% uptime and true peace of mind."
Now... Is that a contractual promise? ;) -Rusty On Fri, Jun 15, 2012 at 4:46 PM, Andy Freivogel < afreivogel@intelligentsiacoffee.com> wrote:
It's a national outage... we use Elavon and all related sites are down. Our POS vendor has confirmed this is a national issue with no ETR.
Andy Freivogel | Director of IT | Intelligentsia Coffee & Tea, Inc. 1850 W. Fulton St. Chicago IL 60612 | 2737 N. San Fernando Rd. Los Angeles CA 90065 Cell: 312 208 9212 | Direct: 312 521 7965 | Fax: 312 533 4489
check out our new website: http://www.intelligentsiacoffee.com
On Fri, Jun 15, 2012 at 3:40 PM, Marco Prechel < Marco.Prechel@millicorp.com> wrote:
Is anyone else seeing issues processing payments through Elavon/VirtualMerchant? Their gateway is timing out when processing payments, can’t process through merchant portal either.****
All numbers we have for Elavon are ringing busy/disco. Anyone seeing similar?****
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (4)
-
Andy Freivogel -
Frank Bulk -
Marco Prechel -
Rusty Dekema