
Currently getting empty results on queries to: ns1.he.net ns2.he.net ns3.he.net ns4.he.net ns5.he.net ~Matthew

This explains why I can't dns my domains. On Mar 21, 2016 12:17, "Matthew Beckwell via Outages" <outages@outages.org> wrote:
Currently getting empty results on queries to:
ns1.he.net ns2.he.net ns3.he.net ns4.he.net ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

<shameless plug> Have an off-carrier secondary like I provide here: http://puck.nether.net/dns/ Note: Free You can also use something like the ESGOB secondary DNS service which has an API front-end. I need to add something similar. </shameless plug>
On Mar 21, 2016, at 12:18 PM, Daniel J. Grinkevich via Outages <outages@outages.org> wrote:
This explains why I can't dns my domains.
On Mar 21, 2016 12:17, "Matthew Beckwell via Outages" <outages@outages.org> wrote: Currently getting empty results on queries to:
ns1.he.net ns2.he.net ns3.he.net ns4.he.net ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Unfortunately they're returning NOERROR rather than properly failing. On Mon, Mar 21, 2016 at 11:20 AM, Jared Mauch via Outages < outages@outages.org> wrote:
<shameless plug>
Have an off-carrier secondary like I provide here:
Note: Free
You can also use something like the ESGOB secondary DNS service which has an API front-end. I need to add something similar.
</shameless plug>
On Mar 21, 2016, at 12:18 PM, Daniel J. Grinkevich via Outages < outages@outages.org> wrote:
This explains why I can't dns my domains.
On Mar 21, 2016 12:17, "Matthew Beckwell via Outages" < outages@outages.org> wrote: Currently getting empty results on queries to:
ns1.he.net ns2.he.net ns3.he.net ns4.he.net ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I tried calling them, to make sure they knew about the problem. A robot told me I was number eighteen in queue to speak to the receptionist on their main number, so I suspect they know. :-) -Bill

Yes, doesn’t look good: http://www.dnsinspect.com/he.net/1458577151 Can’t email their NOC in this state. Frank From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matthew Beckwell via Outages Sent: Monday, March 21, 2016 11:17 AM To: Outages@outages.org Subject: [outages] he.net Authoritative DNS down Currently getting empty results on queries to: ns1.he.net <http://ns1.he.net> ns2.he.net <http://ns2.he.net> ns3.he.net <http://ns3.he.net> ns4.he.net <http://ns4.he.net> ns5.he.net <http://ns5.he.net> ~Matthew

I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling. Frank From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matthew Beckwell via Outages Sent: Monday, March 21, 2016 11:17 AM To: Outages@outages.org Subject: [outages] he.net Authoritative DNS down Currently getting empty results on queries to: ns1.he.net <http://ns1.he.net> ns2.he.net <http://ns2.he.net> ns3.he.net <http://ns3.he.net> ns4.he.net <http://ns4.he.net> ns5.he.net <http://ns5.he.net> ~Matthew

Hurricane is aware of an issue, and we are addressing it. Reid On Mon, Mar 21, 2016 at 12:23 PM, Frank Bulk via Outages < outages@outages.org> wrote:
I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling.
Frank
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Matthew Beckwell via Outages *Sent:* Monday, March 21, 2016 11:17 AM *To:* Outages@outages.org *Subject:* [outages] he.net Authoritative DNS down
Currently getting empty results on queries to:
ns1.he.net
ns2.he.net
ns3.he.net
ns4.he.net
ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Reid Fishler Director Hurricane Electric +1-510-580-4178

Looked to have come back up about 35 mins ago for static entries, and sometime in the past 30 minutes for dynamic entries. Their portal is still down - "undergoing some maintenance". Scott On Mon, Mar 21, 2016 at 9:26 AM, Reid Fishler via Outages < outages@outages.org> wrote:
Hurricane is aware of an issue, and we are addressing it.
Reid
On Mon, Mar 21, 2016 at 12:23 PM, Frank Bulk via Outages < outages@outages.org> wrote:
I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling.
Frank
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Matthew Beckwell via Outages *Sent:* Monday, March 21, 2016 11:17 AM *To:* Outages@outages.org *Subject:* [outages] he.net Authoritative DNS down
Currently getting empty results on queries to:
ns1.he.net
ns2.he.net
ns3.he.net
ns4.he.net
ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Reid Fishler Director Hurricane Electric +1-510-580-4178
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Some websites like dynstatus.com are still hosed it seems. - Jared
On Mar 21, 2016, at 1:12 PM, Scott Howard via Outages <outages@outages.org> wrote:
Looked to have come back up about 35 mins ago for static entries, and sometime in the past 30 minutes for dynamic entries.
Their portal is still down - "undergoing some maintenance".
Scott
On Mon, Mar 21, 2016 at 9:26 AM, Reid Fishler via Outages <outages@outages.org> wrote: Hurricane is aware of an issue, and we are addressing it.
Reid
On Mon, Mar 21, 2016 at 12:23 PM, Frank Bulk via Outages <outages@outages.org> wrote: I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling.
Frank
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matthew Beckwell via Outages Sent: Monday, March 21, 2016 11:17 AM To: Outages@outages.org Subject: [outages] he.net Authoritative DNS down
Currently getting empty results on queries to:
ns1.he.net
ns2.he.net
ns3.he.net
ns4.he.net
ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Reid Fishler Director Hurricane Electric +1-510-580-4178
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

For what it's worth, the he.net authority servers are responding accurately for dynstatus.com/IN/A, and earlier empty/RCODE NOERROR responses seem to be expiring as expected from caches. On 21 Mar 2016, at 13:36, Jared Mauch via Outages <outages@outages.org> wrote:
Some websites like dynstatus.com are still hosed it seems.
- Jared
On Mar 21, 2016, at 1:12 PM, Scott Howard via Outages <outages@outages.org> wrote:
Looked to have come back up about 35 mins ago for static entries, and sometime in the past 30 minutes for dynamic entries.
Their portal is still down - "undergoing some maintenance".
Scott
On Mon, Mar 21, 2016 at 9:26 AM, Reid Fishler via Outages <outages@outages.org> wrote: Hurricane is aware of an issue, and we are addressing it.
Reid
On Mon, Mar 21, 2016 at 12:23 PM, Frank Bulk via Outages <outages@outages.org> wrote: I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling.
Frank
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matthew Beckwell via Outages Sent: Monday, March 21, 2016 11:17 AM To: Outages@outages.org Subject: [outages] he.net Authoritative DNS down
Currently getting empty results on queries to:
ns1.he.net
ns2.he.net
ns3.he.net
ns4.he.net
ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Reid Fishler Director Hurricane Electric +1-510-580-4178
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Note that our monitoring system noticed that the AAAA for he.net was lost at 1:02 pm U.S. Central. Other RR seem to be there. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Joe Abley via Outages Sent: Monday, March 21, 2016 1:08 PM To: Jared Mauch <jared@puck.nether.net> Cc: outages@outages.org Subject: Re: [outages] he.net Authoritative DNS down For what it's worth, the he.net authority servers are responding accurately for dynstatus.com/IN/A, and earlier empty/RCODE NOERROR responses seem to be expiring as expected from caches. On 21 Mar 2016, at 13:36, Jared Mauch via Outages <outages@outages.org> wrote:
Some websites like dynstatus.com are still hosed it seems.
- Jared
On Mar 21, 2016, at 1:12 PM, Scott Howard via Outages <outages@outages.org> wrote:
Looked to have come back up about 35 mins ago for static entries, and sometime in the past 30 minutes for dynamic entries.
Their portal is still down - "undergoing some maintenance".
Scott
On Mon, Mar 21, 2016 at 9:26 AM, Reid Fishler via Outages <outages@outages.org> wrote: Hurricane is aware of an issue, and we are addressing it.
Reid
On Mon, Mar 21, 2016 at 12:23 PM, Frank Bulk via Outages <outages@outages.org> wrote: I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling.
Frank
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matthew Beckwell via Outages Sent: Monday, March 21, 2016 11:17 AM To: Outages@outages.org Subject: [outages] he.net Authoritative DNS down
Currently getting empty results on queries to:
ns1.he.net
ns2.he.net
ns3.he.net
ns4.he.net
ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Reid Fishler Director Hurricane Electric +1-510-580-4178
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Because OpenDNS caches them, looks like it was 2001:470:0:76::2. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk via Outages Sent: Monday, March 21, 2016 1:34 PM To: outages@outages.org Subject: Re: [outages] he.net Authoritative DNS down Note that our monitoring system noticed that the AAAA for he.net was lost at 1:02 pm U.S. Central. Other RR seem to be there. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Joe Abley via Outages Sent: Monday, March 21, 2016 1:08 PM To: Jared Mauch <jared@puck.nether.net> Cc: outages@outages.org Subject: Re: [outages] he.net Authoritative DNS down For what it's worth, the he.net authority servers are responding accurately for dynstatus.com/IN/A, and earlier empty/RCODE NOERROR responses seem to be expiring as expected from caches. On 21 Mar 2016, at 13:36, Jared Mauch via Outages <outages@outages.org> wrote:
Some websites like dynstatus.com are still hosed it seems.
- Jared
On Mar 21, 2016, at 1:12 PM, Scott Howard via Outages <outages@outages.org> wrote:
Looked to have come back up about 35 mins ago for static entries, and sometime in the past 30 minutes for dynamic entries.
Their portal is still down - "undergoing some maintenance".
Scott
On Mon, Mar 21, 2016 at 9:26 AM, Reid Fishler via Outages <outages@outages.org> wrote: Hurricane is aware of an issue, and we are addressing it.
Reid
On Mon, Mar 21, 2016 at 12:23 PM, Frank Bulk via Outages <outages@outages.org> wrote: I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling.
Frank
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matthew Beckwell via Outages Sent: Monday, March 21, 2016 11:17 AM To: Outages@outages.org Subject: [outages] he.net Authoritative DNS down
Currently getting empty results on queries to:
ns1.he.net
ns2.he.net
ns3.he.net
ns4.he.net
ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Reid Fishler Director Hurricane Electric +1-510-580-4178
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

And the AAAA is now back, too. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk via Outages Sent: Monday, March 21, 2016 1:57 PM To: outages@outages.org Subject: Re: [outages] he.net Authoritative DNS down Because OpenDNS caches them, looks like it was 2001:470:0:76::2. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Frank Bulk via Outages Sent: Monday, March 21, 2016 1:34 PM To: outages@outages.org Subject: Re: [outages] he.net Authoritative DNS down Note that our monitoring system noticed that the AAAA for he.net was lost at 1:02 pm U.S. Central. Other RR seem to be there. Frank -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Joe Abley via Outages Sent: Monday, March 21, 2016 1:08 PM To: Jared Mauch <jared@puck.nether.net> Cc: outages@outages.org Subject: Re: [outages] he.net Authoritative DNS down For what it's worth, the he.net authority servers are responding accurately for dynstatus.com/IN/A, and earlier empty/RCODE NOERROR responses seem to be expiring as expected from caches. On 21 Mar 2016, at 13:36, Jared Mauch via Outages <outages@outages.org> wrote:
Some websites like dynstatus.com are still hosed it seems.
- Jared
On Mar 21, 2016, at 1:12 PM, Scott Howard via Outages <outages@outages.org> wrote:
Looked to have come back up about 35 mins ago for static entries, and sometime in the past 30 minutes for dynamic entries.
Their portal is still down - "undergoing some maintenance".
Scott
On Mon, Mar 21, 2016 at 9:26 AM, Reid Fishler via Outages <outages@outages.org> wrote: Hurricane is aware of an issue, and we are addressing it.
Reid
On Mon, Mar 21, 2016 at 12:23 PM, Frank Bulk via Outages <outages@outages.org> wrote: I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling.
Frank
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matthew Beckwell via Outages Sent: Monday, March 21, 2016 11:17 AM To: Outages@outages.org Subject: [outages] he.net Authoritative DNS down
Currently getting empty results on queries to:
ns1.he.net
ns2.he.net
ns3.he.net
ns4.he.net
ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Reid Fishler Director Hurricane Electric +1-510-580-4178
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

We were still seeing empty replies with queries for our domains until a few minutes ago. I sent a notify which appeared to immediately clear the empty answer, although they are still serving old zones so perhaps that's coincidence. At least that'll hopefully clean up the gmail bouncing issues (apparently stuck with a cached old tld delegation and hadn't yet seen the other authoritative NS without them). On Mon, Mar 21, 2016 at 1:08 PM, Joe Abley via Outages <outages@outages.org> wrote:
For what it's worth, the he.net authority servers are responding accurately for dynstatus.com/IN/A, and earlier empty/RCODE NOERROR responses seem to be expiring as expected from caches.
On 21 Mar 2016, at 13:36, Jared Mauch via Outages <outages@outages.org> wrote:
Some websites like dynstatus.com are still hosed it seems.
- Jared
On Mar 21, 2016, at 1:12 PM, Scott Howard via Outages < outages@outages.org> wrote:
Looked to have come back up about 35 mins ago for static entries, and sometime in the past 30 minutes for dynamic entries.
Their portal is still down - "undergoing some maintenance".
Scott
On Mon, Mar 21, 2016 at 9:26 AM, Reid Fishler via Outages < outages@outages.org> wrote: Hurricane is aware of an issue, and we are addressing it.
Reid
On Mon, Mar 21, 2016 at 12:23 PM, Frank Bulk via Outages < outages@outages.org> wrote: I called their NOC (voice and fax) and I get a “all circuits are busy now”. I trust they are aware by now and scrambling.
Frank
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Matthew Beckwell via Outages Sent: Monday, March 21, 2016 11:17 AM To: Outages@outages.org Subject: [outages] he.net Authoritative DNS down
Currently getting empty results on queries to:
ns1.he.net
ns2.he.net
ns3.he.net
ns4.he.net
ns5.he.net
~Matthew
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Reid Fishler Director Hurricane Electric +1-510-580-4178
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (9)
-
Bill Woodcock
-
Daniel J. Grinkevich
-
Frank Bulk
-
Jared Mauch
-
Jeremy Mooney
-
Joe Abley
-
Matthew Beckwell
-
Reid Fishler
-
Scott Howard