[outage] US - Nationwide - Frontier DSL Service

I am having some routing issues with my Frontier DSL service (residential) and after speaking with technical support at Frontier, they confirmed they are having a nationwide routing issue with no ETA currently on the fix. Packet loss is intermittent regardless of destination. -- - Anthony Hook Network Engineer Northern Wisconsin

Thanks -- that explains why our email server queues are backed up for both frontiernet.net and frontier.com destinations. Frank From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Anthony Hook Sent: Thursday, October 25, 2012 10:05 PM To: outages@outages.org Subject: [outages] [outage] US - Nationwide - Frontier DSL Service I am having some routing issues with my Frontier DSL service (residential) and after speaking with technical support at Frontier, they confirmed they are having a nationwide routing issue with no ETA currently on the fix. Packet loss is intermittent regardless of destination. -- - Anthony Hook Network Engineer Northern Wisconsin

Also, may be entirely related, and somewhat (read: very) alarming: http://www.internettrafficreport.com/namerica.htm Those numbers are not pretty. -Anthony Hook Network Engineer Northern Wisconsin On Thu, Oct 25, 2012 at 10:20 PM, Frank Bulk <frnkblk@iname.com> wrote:
Thanks -- that explains why our email server queues are backed up for both frontiernet.net and frontier.com destinations.****
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Frank****
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*From:* outages-bounces@outages.org [mailto:outages-bounces@outages.org] *On Behalf Of *Anthony Hook *Sent:* Thursday, October 25, 2012 10:05 PM *To:* outages@outages.org *Subject:* [outages] [outage] US - Nationwide - Frontier DSL Service****
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I am having some routing issues with my Frontier DSL service (residential) and after speaking with technical support at Frontier, they confirmed they are having a nationwide routing issue with no ETA currently on the fix.*** *
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Packet loss is intermittent regardless of destination. ****
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-- - Anthony Hook****
Network Engineer****
Northern Wisconsin****
-- - Anthony Hook

Most of those zeroes have been zero for a long time. The ITR isn’t well-maintained and I wouldn’t use the data as a primary source. Frank From: Anthony Hook [mailto:anthony.hook3@gmail.com] Sent: Thursday, October 25, 2012 10:23 PM To: Frank Bulk Cc: outages@outages.org; mailop@mailop.org Subject: Re: [outages] [outage] US - Nationwide - Frontier DSL Service Also, may be entirely related, and somewhat (read: very) alarming: http://www.internettrafficreport.com/namerica.htm Those numbers are not pretty. -Anthony Hook Network Engineer Northern Wisconsin On Thu, Oct 25, 2012 at 10:20 PM, Frank Bulk <frnkblk@iname.com <mailto:frnkblk@iname.com> > wrote: Thanks -- that explains why our email server queues are backed up for both frontiernet.net <http://frontiernet.net> and frontier.com <http://frontier.com> destinations. Frank From: outages-bounces@outages.org <mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org <mailto:outages-bounces@outages.org> ] On Behalf Of Anthony Hook Sent: Thursday, October 25, 2012 10:05 PM To: outages@outages.org <mailto:outages@outages.org> Subject: [outages] [outage] US - Nationwide - Frontier DSL Service I am having some routing issues with my Frontier DSL service (residential) and after speaking with technical support at Frontier, they confirmed they are having a nationwide routing issue with no ETA currently on the fix. Packet loss is intermittent regardless of destination. -- - Anthony Hook Network Engineer Northern Wisconsin -- - Anthony Hook

Noted, I wasn't aware. Thanks for the protip. -Anthony On Thu, Oct 25, 2012 at 10:25 PM, Frank Bulk <frnkblk@iname.com> wrote:
Most of those zeroes have been zero for a long time. The ITR isn’t well-maintained and I wouldn’t use the data as a primary source.****
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Frank****
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*From:* Anthony Hook [mailto:anthony.hook3@gmail.com] *Sent:* Thursday, October 25, 2012 10:23 PM *To:* Frank Bulk *Cc:* outages@outages.org; mailop@mailop.org *Subject:* Re: [outages] [outage] US - Nationwide - Frontier DSL Service** **
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Also, may be entirely related, and somewhat (read: very) alarming:****
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http://www.internettrafficreport.com/namerica.htm****
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Those numbers are not pretty.****
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-Anthony Hook****
Network Engineer****
Northern Wisconsin****
On Thu, Oct 25, 2012 at 10:20 PM, Frank Bulk <frnkblk@iname.com> wrote:*** *
Thanks -- that explains why our email server queues are backed up for both frontiernet.net and frontier.com destinations.****
****
Frank****
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*From:* outages-bounces@outages.org [mailto:outages-bounces@outages.org] *On Behalf Of *Anthony Hook *Sent:* Thursday, October 25, 2012 10:05 PM *To:* outages@outages.org *Subject:* [outages] [outage] US - Nationwide - Frontier DSL Service****
****
I am having some routing issues with my Frontier DSL service (residential) and after speaking with technical support at Frontier, they confirmed they are having a nationwide routing issue with no ETA currently on the fix.*** *
****
Packet loss is intermittent regardless of destination. ****
****
-- - Anthony Hook****
Network Engineer****
Northern Wisconsin****
****
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-- - Anthony Hook****
-- - Anthony Hook

That explains the down/slow response alerts im getting my residential DSL I am using for my pbx in Ohio, I just got home and was going to investigate On Oct 25, 2012 11:10 PM, "Anthony Hook" <anthony.hook3@gmail.com> wrote:
I am having some routing issues with my Frontier DSL service (residential) and after speaking with technical support at Frontier, they confirmed they are having a nationwide routing issue with no ETA currently on the fix.
Packet loss is intermittent regardless of destination.
-- - Anthony Hook Network Engineer Northern Wisconsin
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Does anyone know when this cleared up? I saw my email queues go down before midnight Central, so if that's any indicator, there was some kind of improvement. Frank From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Mitch Sent: Thursday, October 25, 2012 10:24 PM To: Anthony Hook Cc: outages@outages.org Subject: Re: [outages] [outage] US - Nationwide - Frontier DSL Service That explains the down/slow response alerts im getting my residential DSL I am using for my pbx in Ohio, I just got home and was going to investigate On Oct 25, 2012 11:10 PM, "Anthony Hook" <anthony.hook3@gmail.com <mailto:anthony.hook3@gmail.com> > wrote: I am having some routing issues with my Frontier DSL service (residential) and after speaking with technical support at Frontier, they confirmed they are having a nationwide routing issue with no ETA currently on the fix. Packet loss is intermittent regardless of destination. -- - Anthony Hook Network Engineer Northern Wisconsin _______________________________________________ Outages mailing list Outages@outages.org <mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

I just got off the phone with customer service, it appears that everything is resolved at this time. They reporting no outages right now. Thanks, Anthony On Oct 26, 2012 7:36 AM, "Frank Bulk" <frnkblk@iname.com> wrote:
Does anyone know when this cleared up? I saw my email queues go down before midnight Central, so if that’s any indicator, there was some kind of improvement.****
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Frank****
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*From:* outages-bounces@outages.org [mailto:outages-bounces@outages.org] *On Behalf Of *Mitch *Sent:* Thursday, October 25, 2012 10:24 PM *To:* Anthony Hook *Cc:* outages@outages.org *Subject:* Re: [outages] [outage] US - Nationwide - Frontier DSL Service** **
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That explains the down/slow response alerts im getting my residential DSL I am using for my pbx in Ohio, I just got home and was going to investigate ****
On Oct 25, 2012 11:10 PM, "Anthony Hook" <anthony.hook3@gmail.com> wrote:* ***
I am having some routing issues with my Frontier DSL service (residential) and after speaking with technical support at Frontier, they confirmed they are having a nationwide routing issue with no ETA currently on the fix.*** *
** **
Packet loss is intermittent regardless of destination. ****
** **
-- - Anthony Hook****
Network Engineer****
Northern Wisconsin****
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages****
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (3)
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Anthony Hook
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Frank Bulk
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Mitch