
Anyone else seeing issues with Comcast on the Central and East coast. We are seeing packet loss with on Comcast connections connecting to devices on the West coast. Getting lots of alerts for our monitoring on the West to Central but clean on our Central to Central monitoring.

Yes, Peoria, IL and Indianapolis, IN locations are both seeing high latency and packet loss for us, also. We do have other locations using Comcast that are fine, so it appears to be fairly regional in nature. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Jordan Morris via Outages Sent: Wednesday, July 31, 2019 10:12 To: outages@outages.org Subject: [outages] Comcast Issues Central & East Caution: This email originated outside of the Physicians Mutual organization. Do not click on links or open attachments unless you recognize the sender and know the content is safe. If the email appears suspicious, please contact the ETG Help Desk. Anyone else seeing issues with Comcast on the Central and East coast. We are seeing packet loss with on Comcast connections connecting to devices on the West coast. Getting lots of alerts for our monitoring on the West to Central but clean on our Central to Central monitoring. -------------------------------------------------------------------------- This message and any attachments are confidential, may contain privileged information, and are intended solely for the recipient named above. If you are not the intended recipient, or a person responsible for delivery to the named recipient, you are notified that any review, distribution, dissemination or copying is prohibited. If you have received this message in error, you should notify the sender by return email and delete the message from your computer system.

Central Indiana here with 4 Comcast Business accounts, no issues so far. Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10 ________________________________ From: Outages <outages-bounces@outages.org> on behalf of Randy Nieland via Outages <outages@outages.org> Sent: Wednesday, July 31, 2019 11:19:34 AM To: 'outages@outages.org' <outages@outages.org> Subject: Re: [outages] Comcast Issues Central & East Yes, Peoria, IL and Indianapolis, IN locations are both seeing high latency and packet loss for us, also. We do have other locations using Comcast that are fine, so it appears to be fairly regional in nature. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Jordan Morris via Outages Sent: Wednesday, July 31, 2019 10:12 To: outages@outages.org Subject: [outages] Comcast Issues Central & East Caution: This email originated outside of the Physicians Mutual organization. Do not click on links or open attachments unless you recognize the sender and know the content is safe. If the email appears suspicious, please contact the ETG Help Desk. Anyone else seeing issues with Comcast on the Central and East coast. We are seeing packet loss with on Comcast connections connecting to devices on the West coast. Getting lots of alerts for our monitoring on the West to Central but clean on our Central to Central monitoring. This message and any attachments are confidential, may contain privileged information, and are intended solely for the recipient named above. If you are not the intended recipient, or a person responsible for delivery to the named recipient, you are notified that any review, distribution, dissemination or copying is prohibited. If you have received this message in error, you should notify the sender by return email and delete the message from your computer system.

The issues at both of our remote locations have just resolved within the last 10 minutes. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Randy Nieland via Outages Sent: Wednesday, July 31, 2019 10:20 To: 'outages@outages.org' Subject: Re: [outages] Comcast Issues Central & East Yes, Peoria, IL and Indianapolis, IN locations are both seeing high latency and packet loss for us, also. We do have other locations using Comcast that are fine, so it appears to be fairly regional in nature. -------------------------------------------------------------------------- This message and any attachments are confidential, may contain privileged information, and are intended solely for the recipient named above. If you are not the intended recipient, or a person responsible for delivery to the named recipient, you are notified that any review, distribution, dissemination or copying is prohibited. If you have received this message in error, you should notify the sender by return email and delete the message from your computer system.

This appears to have been a regional outage that is in the process of clearing up. I believe we've moved enough traffic on it for the day. :-) </admin> Cheers, -- jra On July 31, 2019 12:55:17 PM EDT, Randy Nieland via Outages <outages@outages.org> wrote:
The issues at both of our remote locations have just resolved within the last 10 minutes.
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Randy Nieland via Outages Sent: Wednesday, July 31, 2019 10:20 To: 'outages@outages.org' Subject: Re: [outages] Comcast Issues Central & East
Yes, Peoria, IL and Indianapolis, IN locations are both seeing high latency and packet loss for us, also. We do have other locations using Comcast that are fine, so it appears to be fairly regional in nature.
-------------------------------------------------------------------------- This message and any attachments are confidential, may contain privileged information, and are intended solely for the recipient named above. If you are not the intended recipient, or a person responsible for delivery to the named recipient, you are notified that any review, distribution, dissemination or copying is prohibited. If you have received this message in error, you should notify the sender by return email and delete the message from your computer system.
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.

Our HTTPv6 monitoring showed two sites (www.comcast6.net <http://www.comcast6.net> and dns.comcast.net) that were temporarily inaccessible at three different times (all U.S. Central below): Frank From: Outages <outages-bounces@outages.org> On Behalf Of Jordan Morris via Outages Sent: Wednesday, July 31, 2019 10:12 AM To: outages@outages.org Subject: [outages] Comcast Issues Central & East Anyone else seeing issues with Comcast on the Central and East coast. We are seeing packet loss with on Comcast connections connecting to devices on the West coast. Getting lots of alerts for our monitoring on the West to Central but clean on our Central to Central monitoring.

It is unclear to me whether this is related, but my Comcast "business" (DOCSIS) line in southeast Michigan went completely down around 10:43 a.m., Eastern Daylight Time (UTC-4) this morning. Comcast's website said that this was a known outage and gave an estimated restoration time of approximately three hours. In reality, the service came back up around 10:55 a.m. During the outage, the route to my /28 seemed to have been withdrawn from Comcast's internal network; traceroutes toward it from the Chicago area died within Comcast's network in the Chicago area. I was not physically present at the premises, so I was unable to determine whether this was a local / layer 1 / physical plant problem, or part of a wider problem. -Rusty On Wed, Jul 31, 2019 at 10:12 AM Jordan Morris via Outages <outages@outages.org> wrote:
Anyone else seeing issues with Comcast on the Central and East coast. We are seeing packet loss with on Comcast connections connecting to devices on the West coast. Getting lots of alerts for our monitoring on the West to Central but clean on our Central to Central monitoring.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I know that Comcast's edge will block incoming traffic if a customer's 'modem' is offline. That was an interesting support call once. The line was up and we could hit some stuff (on-net) from the location but off-net was dead and all traceroutes to them from off-net died one-two hops after crossing into Comcast. Power cycling the modem re-registered it with whatever database their edge uses to and sorted everything. -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Rusty Dekema via Outages Sent: Wednesday, July 31, 2019 12:01 To: Jordan Morris <jmorris@crosswindvoip.com> Cc: outages@outages.org Subject: Re: [outages] Comcast Issues Central & East It is unclear to me whether this is related, but my Comcast "business" (DOCSIS) line in southeast Michigan went completely down around 10:43 a.m., Eastern Daylight Time (UTC-4) this morning. Comcast's website said that this was a known outage and gave an estimated restoration time of approximately three hours. In reality, the service came back up around 10:55 a.m. During the outage, the route to my /28 seemed to have been withdrawn from Comcast's internal network; traceroutes toward it from the Chicago area died within Comcast's network in the Chicago area. I was not physically present at the premises, so I was unable to determine whether this was a local / layer 1 / physical plant problem, or part of a wider problem. -Rusty On Wed, Jul 31, 2019 at 10:12 AM Jordan Morris via Outages <outages@outages.org> wrote:
Anyone else seeing issues with Comcast on the Central and East coast. We are seeing packet loss with on Comcast connections connecting to devices on the West coast. Getting lots of alerts for our monitoring on the West to Central but clean on our Central to Central monitoring.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Comcast business circuit here in central NJ, no issues today. On Wed, Jul 31, 2019 at 1:27 PM Joe Klein via Outages <outages@outages.org> wrote:
I know that Comcast's edge will block incoming traffic if a customer's 'modem' is offline.
That was an interesting support call once. The line was up and we could hit some stuff (on-net) from the location but off-net was dead and all traceroutes to them from off-net died one-two hops after crossing into Comcast. Power cycling the modem re-registered it with whatever database their edge uses to and sorted everything.
-----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Rusty Dekema via Outages Sent: Wednesday, July 31, 2019 12:01 To: Jordan Morris <jmorris@crosswindvoip.com> Cc: outages@outages.org Subject: Re: [outages] Comcast Issues Central & East
It is unclear to me whether this is related, but my Comcast "business" (DOCSIS) line in southeast Michigan went completely down around 10:43 a.m., Eastern Daylight Time (UTC-4) this morning.
Comcast's website said that this was a known outage and gave an estimated restoration time of approximately three hours.
In reality, the service came back up around 10:55 a.m.
During the outage, the route to my /28 seemed to have been withdrawn from Comcast's internal network; traceroutes toward it from the Chicago area died within Comcast's network in the Chicago area. I was not physically present at the premises, so I was unable to determine whether this was a local / layer 1 / physical plant problem, or part of a wider problem.
-Rusty
On Wed, Jul 31, 2019 at 10:12 AM Jordan Morris via Outages < outages@outages.org> wrote:
Anyone else seeing issues with Comcast on the Central and East coast. We
are seeing packet loss with on Comcast connections connecting to devices on the West coast. Getting lots of alerts for our monitoring on the West to Central but clean on our Central to Central monitoring.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (8)
-
Chris Cherry
-
Frank Bulk
-
Jay Ashworth
-
Joe Klein
-
Jordan Morris
-
Randy Nieland
-
Rusty Dekema
-
Victor Fajardo