July 2008 - Outages - Outages Lists

FW: Level(3) Service Affecting Maintenance - GCR#199353 - 36 Hours
by Raman Sud 07 Jul '08

07 Jul '08

Raman Sud Director, Network Engineering and Operations CWIE Holding Company 2353 West University Drive Tempe AZ 85281 Fax: 480.682.3236 http://www.cavecreek.net/ PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xBB765DA2 NOTICE: This message is intended only for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender of this E-Mail or by telephone. ________________________________ From: technicalsupport(a)level3.com [mailto:technicalsupport@level3.com] Sent: Monday, July 07, 2008 2:04 PM To: Networking Subject: Level(3) Service Affecting Maintenance - GCR#199353 - 36 Hours Level (3) Communications - Network Change Control (NCC) ***MAINTENANCE ADVISEMENT*** Level(3) Service Affecting Maintenance - GCR#199353 - 36 Hours This Maintenance is scheduled to occur within 36 hours. ________________________________ Clarify Case#: GCR #: CHG000000199353 Primary Dates: 9 Jul 2008 00:00:00 - 9 Jul 2008 06:00:00 Pacific Primary Dates GMT: 9 Jul 2008 07:00:00 - 9 Jul 2008 13:00:00 Location of Maintenance: Escondido CA, Sun City CA, Summary Description of Maintenance: Repair - OSP Fiber(s) - Traffic Bearing / Hot Cut - Cable(s) Customer Impact: Service Expected Impact Classification Duration Additional Notes Transport - Unprotected Outage SA 1 hour Level 3 to Prepare, splice & test new FOC on CHG000000199294 8 Jul 2008 00:00:00 CHG000000199353 9 Jul 2008 00:00:00 CHG000000200709 10 Jul 2008 00:00:00 GCR199294 will be prep, splice, and test night. No impact expected. GCR199353 up to 1 hour outage, unprotected and dark fiber/switch hits, protected. GCR200709 back out night. Installl new FOC to Hot-Cut customers from damaged FOC to permanent FOC from fiber-cut 4KM from Escondido. Transport - Protected Switch Hits PSAH 50 ms Level 3 to Prepare, splice & test new FOC on CHG000000199294 8 Jul 2008 00:00:00 CHG000000199353 9 Jul 2008 00:00:00 CHG000000200709 10 Jul 2008 00:00:00 GCR199294 will be prep, splice, and test night. No impact expected. GCR199353 up to 1 hour outage, unprotected and dark fiber/switch hits, protected. GCR200709 back out night. Installl new FOC to Hot-Cut customers from damaged FOC to permanent FOC from fiber-cut 4KM from Escondido. CWIE, LLC - - Services Impacted: Transport : Circuit ID Bandwidth Classification LSANCAJW-PHNXAZ19-00002 10GB SA ________________________________ If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative. US Toll-Free: 877 4Level3 UK: 80800 0927729 Eire: 1 800441053 France: 0800 913180 Germany: 0800 2538353 Belgium: 0800 76216 Netherlands: 0800 0226108 Italy: 0800 0226108 Sweden: 0200 285 581 Spain: 900 938 973 Denmark: 80881479 Estonia: 8000044139 Austria: 0800291594 Poland: 00800 441 2409 Switzerland: 0800 564 151 US International: 1 720 888 0025 EU International: 44 20 7864 4599 EU Support<mailto:usupport@level3.com> - (24x7) or Technical Support<mailto:technicalsupport@level3.com> - (24x7) Thank you for your cooperation, Level (3) Communications Customer Network Operations PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail communication and any attached documents may be privileged, confidential or otherwise protected from disclosure and is intended only for the use of the designated recipient(s). If the reader is neither the intended recipient nor an employee or agent thereof who is responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by return e-mail and promptly delete the original electronic e-mail communication and any attached documentation. Receipt by anyone other than the intended recipient is not a waiver of any attorney-client or work-product privilege.

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Update
by virendra rode // 07 Jul '08

07 Jul '08

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Greetings, We have completed transitioning to outages.org. Please update your filters accordingly. We are working on the remainder items (sub-list/archives) and will send out another update when this completed. Many thanks to Jared! regards, /virendra -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2.2 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFIcjuDpbZvCIJx1bcRAoDJAJ9wQHEAVANDaUFcHE85KU73HoFlTQCg34CG 97LdVy+tHACzGFUlClkWWD8= =ZEpN -----END PGP SIGNATURE-----

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test msg....please ignore.
by virendra rode // 07 Jul '08

07 Jul '08

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CHANGE MANAGEMENT NOTICE: outages.org
by virendra rode // 05 Jul '08

05 Jul '08

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Greetings, Come monday (7/7) we will be making final transition for the mailing list to the new domain (outages.org) With this change we will be splitting the list into 2 sub-list: outages(a)outages.org - outages reporting/alerts. announce(a)outages.org - notifications related to wiki (coming soon), change management, future updates, etc. We will continue to monitor the list further and see if it warrants 'outages-discuss' for any post outages meta-discussion (troubleshooting, analysis, post-mortem, etc) so it can help alleviate noise and keep outages reporting brief and to the point. Let me know if you have any questions. Thanks for listening/feedback. regards, /virendra -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2.2 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFIbwfmpbZvCIJx1bcRAvsTAKC/1pEgu+LNgzbsaoshRe8czsBjfwCfegoo uBqr8bTAhBApXs5HAg5ZpnY= =Gh2A -----END PGP SIGNATURE-----

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RFC: Formal Ticket Tracking System for outages.org
by Jay R. Ashworth 03 Jul '08

03 Jul '08

Let me un-thread this, so no one misses it. It has been proposed (by me :-) that we actually set up a ticket tracker for keeping tabs on outages, with companion -notify and -discuss mailing lists, as below. Opinions on this idea, and volunteers to set it up or host it are hereby (unofficially) solicited. ----- Forwarded message from "Jay R. Ashworth" <jra(a)baylink.com> ----- Date: Wed, 2 Jul 2008 17:21:46 -0400 From: "Jay R. Ashworth" <jra(a)baylink.com> To: outages(a)isotf.org Subject: Re: [outages] Wiki stuff On Wed, Jul 02, 2008 at 10:13:27PM +0100, John Fox wrote: > Ive quite enjoyed the off topic discussion. Where can i sign up for > that as well as the outages stuff? Ok, I'll expand and formalize my suggestion. I think that the best approach to this would be to set up an OTRS (or RT) install which receives the mail for outages@, and which automatically subscribes all tickets to outages-notify@ *and* outages-discuss@. The Mailman instance can then handle outages-notify (a broadcast list which only the OTRS can post to) and outages-discuss, a general subscription list, where everyone can talk about the tickets, but OTRS won't hear it. Users who only want notices subscribe to -notify, users who like the chat subscribe to -discuss, people who have actual content to contribute about the outage (which we can all hash out what we mean by), can actually reply to the OTRS postings to -notify (which must not mung Reply-To), and those posts will go on the ticket and also to the two lists. How's that sound, folks? Cheers, -- jr 'why yes, I am a systems analyst with 25 years in email' a ----- End forwarded message ----- We have one solid yes, and one 'sounds good if we can do it'; any other opinions? Virendra, Gadi, Jared? I'm sort of swinging your club here, I hope you don't mind. What do you folks think? Cheers, -- jra -- Jay R. Ashworth Baylink jra(a)baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Those who cast the vote decide nothing. Those who count the vote decide everything. -- (Joseph Stalin)

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FW: [californiadisasters] Gap Fire Reduced Power Advisory]
by virendra rode // 03 Jul '08

03 Jul '08

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 - -------- Original Message -------- Subject: FW: [californiadisasters] Gap Fire Reduced Power Advisory Date: Thu, 3 Jul 2008 12:09:08 -0400 From: Aaron D. Osgood <AOsgood(a)WMDaWARe.com> Reply-To: <AOsgood(a)WMDaWARe.com> Organization: WMDaWARe.com To: 'virendra rode //' <virendra.rode(a)gmail.com> Aaron D. Osgood WMDaWARe.com (a unit of Streamline Solutions L.L.C) P.O. Box 6115 Falmouth, ME 04105 TEL: 207-781-5561 FAX: 207-781-8067 MOBILE: 207-831-5829 PAGE: <mailto:2078315829@vtext.com> 2078315829(a)vtext.com AOLIM: OzCom1 ICQ: 206889374 <mailto:AOsgood@Streamline-Solutions.net> AOsgood(a)Streamline-Solutions.net Blog: <http://streamlinesolutionsllc.blogspot.com/> http://streamlinesolutionsllc.blogspot.com/ <http://www.streamline-solutions.net> http://www.streamline-solutions.net <http://www.WMDaWARe.com> http://www.WMDaWARe.com Be on your Game From: californiadisasters(a)yahoogroups.com [mailto:californiadisasters@yahoogroups.com] On Behalf Of Kim Noyes Sent: Thursday, July 03, 2008 11:56 AM To: CaliforniaDisasters Subject: [californiadisasters] Gap Fire Reduced Power Advisory EMERGENCY OPERATIONS CENTER NEWS ALERT FOR IMMEDIATE RELEASE PUBLIC INFORMATION OFFICE 105 E. Anapamu St., Room 406 . Santa Baww(805) 568-3400 . FAX rbara, CA 93101 w.countyofsb.org (805) 568-3414EMERGENCY OPERATIONS CENTER News Media Contact: William H. Boyer SBC-EOC 08-0707 Communications Director DATE: July 2, 2008 Santa Barbara County TIME: 9:00 PM (805) 896-1056 (cell) wboyer(a)co.santa-barbara.ca.us WWW.COUNTYOFSB.ORG or Kathy Good Public Information Officer, Los Padres National Forest US Forest Service (805) 961-5770 Gap Fire News Alert for Wednesday, July 2, 2008 At 7:28 p.m. as a result of the Gap Fire, Edison lines were temporarily damaged causing power outages on the South Coast. We urge all South Coast residents, if you have power, to reduce power usage immediately. At this time there is not an estimated time for restoration of power. Please stay informed through the following media. Residents are advised to stay alert for additional information by listening to County Government cable TV station Channel 20, or the following AM or FM radio "Stations of Choice" for Emergency Public Information or other local television stations. AM Stations KTMS-990 KUHL-1410 KZSB-1290 KINF-1440 FM Stations KCSB-91.9 KSPE-94.5 (Spanish) KSYV-96.7 KTYD-99.9 KSBL-101.7 KRAZ-105.9 KIST-107.7 (Spanish) San Marco Pass Radio 1040-AM The public can also go online to www.CountyofSB.org for more information or call (805) 961-5770. Source: http://www.fs.fed.us/r5/lospadres/conditions/gap/county-power.pdf - -- [snipped] -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2.2 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFIbP5+pbZvCIJx1bcRAgUhAKCdHKWwYOetU6CNOkJagTWTK7SYyQCgqTtp iwt75uPfwJlwqLf/J9OSb8I= =7Sys -----END PGP SIGNATURE-----

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Verizon outage in sherman oaks, california?
by virendra rode // 03 Jul '08

03 Jul '08

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 We dropped (7:00am pst) verizon (mpls) peering and now going via our second provider. It appears to be specific to west coast and according to verizon they've had a castrophic failure in sherman oak, california. regards, /virendra -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2.2 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFIbPaqpbZvCIJx1bcRAj1LAKCEZCQi5zKvO5RTw7ytw8TFu/3tvwCfQjuh rbgedqmN3M4qqtyQRofA0Pw= =COYq -----END PGP SIGNATURE-----

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FW: Level(3) Service Affecting Maintenance - GCR#199402 - Cancellation
by Raman Sud 03 Jul '08

03 Jul '08

Raman Sud Director, Network Engineering and Operations CWIE Holding Company 2353 West University Drive Tempe AZ 85281 Fax: 480.682.3236 http://www.cavecreek.net/ PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xBB765DA2 NOTICE: This message is intended only for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender of this E-Mail or by telephone. ________________________________ From: technicalsupport(a)level3.com [mailto:technicalsupport@level3.com] Sent: Thursday, July 03, 2008 8:29 AM To: Networking Subject: Level(3) Service Affecting Maintenance - GCR#199402 - Cancellation Level (3) Communications - Network Change Control (NCC) ***REVISED MAINTENANCE ADVISEMENT*** Level(3) Service Affecting Maintenance - GCR#199402 - Cancellation This Maintenance has been CANCELLED. ________________________________ Clarify Case#: GCR #: CHG000000199402 Primary Dates: 12 Jul 2008 00:00:00 - 12 Jul 2008 06:00:00 Pacific Primary Dates GMT: 12 Jul 2008 07:00:00 - 12 Jul 2008 13:00:00 Location of Maintenance: Seattle WA, Olympia WA, Summary Description of Maintenance: Splice - OSP Fiber - N/A Customer Impact: Service Expected Impact Classification Duration Additional Notes Transport - Unprotected Outage SA Up to 30 minutes Level 3 will replace a temporary cables that were installed in the LD cable as a result of a cut. Unprotected and dark fiber services will be impacted by an outage up to 30 minutes. This is the back out night for GCRs 199399, 199400 and 199401. Transport - Protected Switch Hits PSAH 50 ms Level 3 will replace a temporary cables that were installed in the LD cable as a result of a cut. Protected services will be impacted by switch hits. This is the back out night for GCRs 199399, 199400 and 199401. CWIE, LLC - - Services Impacted: Transport : Circuit ID Bandwidth Classification SNJUCACL-STTLWAWB-00003 10GB SA ________________________________ If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative. US Toll-Free: 877 4Level3 UK: 80800 0927729 Eire: 1 800441053 France: 0800 913180 Germany: 0800 2538353 Belgium: 0800 76216 Netherlands: 0800 0226108 Italy: 0800 0226108 Sweden: 0200 285 581 Spain: 900 938 973 Denmark: 80881479 Estonia: 8000044139 Austria: 0800291594 Poland: 00800 441 2409 Switzerland: 0800 564 151 US International: 1 720 888 0025 EU International: 44 20 7864 4599 EU Support<mailto:usupport@level3.com> - (24x7) or Technical Support<mailto:technicalsupport@level3.com> - (24x7) Thank you for your cooperation, Level (3) Communications Customer Network Operations PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail communication and any attached documents may be privileged, confidential or otherwise protected from disclosure and is intended only for the use of the designated recipient(s). If the reader is neither the intended recipient nor an employee or agent thereof who is responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by return e-mail and promptly delete the original electronic e-mail communication and any attached documentation. Receipt by anyone other than the intended recipient is not a waiver of any attorney-client or work-product privilege.

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FW: Level(3) Service Affecting Maintenance - GCR#199399 - Cancellation
by Raman Sud 03 Jul '08

03 Jul '08

Raman Sud Director, Network Engineering and Operations CWIE Holding Company 2353 West University Drive Tempe AZ 85281 Fax: 480.682.3236 http://www.cavecreek.net/ PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xBB765DA2 NOTICE: This message is intended only for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender of this E-Mail or by telephone. ________________________________ From: technicalsupport(a)level3.com [mailto:technicalsupport@level3.com] Sent: Thursday, July 03, 2008 8:27 AM To: Networking Subject: Level(3) Service Affecting Maintenance - GCR#199399 - Cancellation Level (3) Communications - Network Change Control (NCC) ***REVISED MAINTENANCE ADVISEMENT*** Level(3) Service Affecting Maintenance - GCR#199399 - Cancellation This Maintenance has been CANCELLED. ________________________________ Clarify Case#: 2613298 GCR #: CHG000000199399 Primary Dates: 9 Jul 2008 00:00:00 - 9 Jul 2008 06:00:00 Pacific Primary Dates GMT: 9 Jul 2008 07:00:00 - 9 Jul 2008 13:00:00 Location of Maintenance: Seattle WA, Olympia WA, Summary Description of Maintenance: Splice - OSP Fiber - N/A Customer Impact: Service Expected Impact Classification Duration Additional Notes Transport - Unprotected Outage SA Up to 30 minutes Level 3 will replace a temporary cables that were installed in the LD cable as a result of a cut. The back-out night is 12 July, 2008, GCR# 199402. Unprotected and dark fiber services will be impacted by an outage up to 30 minutes. Transport - Protected Switch Hits PSAH 50 ms Level 3 will replace a temporary cables that were installed in the LD cable as a result of a cut. The back-out night is 12 July, 2008, GCR# 199402. Protected servicesa will be impacted by switch hits. CWIE, LLC - - Services Impacted: Transport : Circuit ID Bandwidth Classification SNJUCACL-STTLWAWB-00003 10GB SA ________________________________ If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative. US Toll-Free: 877 4Level3 UK: 80800 0927729 Eire: 1 800441053 France: 0800 913180 Germany: 0800 2538353 Belgium: 0800 76216 Netherlands: 0800 0226108 Italy: 0800 0226108 Sweden: 0200 285 581 Spain: 900 938 973 Denmark: 80881479 Estonia: 8000044139 Austria: 0800291594 Poland: 00800 441 2409 Switzerland: 0800 564 151 US International: 1 720 888 0025 EU International: 44 20 7864 4599 EU Support<mailto:usupport@level3.com> - (24x7) or Technical Support<mailto:technicalsupport@level3.com> - (24x7) Thank you for your cooperation, Level (3) Communications Customer Network Operations PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail communication and any attached documents may be privileged, confidential or otherwise protected from disclosure and is intended only for the use of the designated recipient(s). If the reader is neither the intended recipient nor an employee or agent thereof who is responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by return e-mail and promptly delete the original electronic e-mail communication and any attached documentation. Receipt by anyone other than the intended recipient is not a waiver of any attorney-client or work-product privilege.

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Outages Mailing List Update.
by virendra rode // 03 Jul '08

03 Jul '08

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hello All, First off I would like to thank everyone for their patience during the transition period of isotf.org over to Jared's host (puck) and his willingness to even help after repeatedly nagging and trying his patience primarily by me. As Jared mentioned there are still a couple more things that needs to be hashed out (behind the scenes) while outages mailing list function to operate normally. We will give outages mailing list a few more weeks to operate under isotf.org after which we will be looking at making one final transition (in parallel) to outages.org domain as mentioned in my earlier e-mail. Along w/ its new identity we will be looking at setting WIKI for documentation purposes as discussed earlier. Once again, we will be counting on the network operator community for help in order to make outages wiki resourceful and meaningful so everyone can benefit from the outcome. We will be communicating more on this in the weeks to come. Like always, I'm open for suggestions / feedback. Many thanks to Jared Mauch, Gadi Evron and Randy Vaughn for their relentless help during this migration. regards, /virendra -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2.2 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFIYCPLpbZvCIJx1bcRAvntAJ4uHcxL10hjxHlhwyVgNODdj3LrXgCePCPt vvWgVS0zQqhiOT7wUlZ0J2E= =kXxk -----END PGP SIGNATURE-----

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