August 2021 - Outages - Outages Lists

Apparently Equifax is down for consumers and businesses.
by Chapman, Brad (NBCUniversal) 04 Jul '26

04 Jul '26

I was ordering fiber optic internet from Frontier Communications—my doctor said I should consume more fiber—but their system said my credit check failed and was demanding an equipment deposit. I pushed back. They ran it three times. Then they got word in a group chat that Equifax’s consumer and business portals are down, so they can’t process any credit checks. Woe be unto you if you work in finance or support a business that depends on this service. I hope they didn’t have another breach. Maybe they will need a tiny excavator to dig them out of this mess like that freighter stuck in the Suez canal<https://www.reddit.com/r/CatastrophicFailure/comments/mcw8og/new_pictures_f…> for the last two days... Cheers, Brad

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Outage in He / Zayo in Dallas area
by Yafim Kazak 27 Aug '21

27 Aug '21

Has anyone else noticed outage in HE / Zayo in Dallas area? -- Yafim.

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TNS Ashburn Outage
by Mike Hammett 24 Aug '21

24 Aug '21

Sorry I didn't think to report here earlier. Yesterday about 5:06 PM Central, an "upstream carrier" outage has been affecting traffic to TNS's Ashburn facility. The impact to me is loss of diversity for my SS7 connectivity. I assume others with other services are having issues as well. I assume it's not just me, given that it's an "upstream carrier". It's still down as of this morning. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP

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Wave and Wordpress Issues
by Jiordan Villareal 23 Aug '21

23 Aug '21

Is there anyone who works on the neteng side of Wave who can reach out to me off-list? We're not having success with the CS side concerning traffic going over our Wave peer that affects wordpress.com. Thank you so much, Jiordan Villareal | Network Administrator | DreamHost Jiordan.Villareal(a)DreamHost.com | www.dreamhost.com o: 323-375-3849 c: 818-430-8432

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Re: [outages] Frontier in Thousand Oaks, CA
by Jay Hennigan 16 Aug '21

16 Aug '21

Our NOC finally got through to someone, but something may have been lost in translation with regard to "fiber towers" and their ticket number looks to be the CLLI code of One Wilshire. Also posted to -discussion, should probably follow up there. Reading between the lines, fiber cut at or near One Wilshire (LSANCAVJ). Called frontier: "2021-08-16 13:32:19 PDT downtime Cause Fiber tower that was cut downtown LA. 36 children towers affected (each has about 8,000-11,000 customers on it) 24 hours ETR is what TJ was guessing but with this large of an outage, the ticket didn't state one. ticket: LSANCAVJ1FW" -- Jay Hennigan - jay(a)west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV

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Frontier in Thousand Oaks, CA
by William Kern 16 Aug '21

16 Aug '21

We just lost our next hop link to Frontier in Thousand Oaks. I contacted some our business customers and they report being down as well for the 'office' connections. However, pure FIOS appears to still work. Downdetector appears to see it as well. https://downdetector.com/status/frontier/map/ anyone else. -William Kern PixelGate Networks

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Google DNS issue (maybe with CenturyLink)
by Brandon Nguyen 15 Aug '21

15 Aug '21

Hello, Anyone else experiencing ping issues with 8.8.8.8 or 8.8.4.4? Based on preliminary research might be a CenturyLink specific issue. 2 networks in Seattle and 1 network in SFO (ATT) have the issue. A few others seem fine. Seeing a spike with Centurylink and Google on downdetector.com Thoughts? Thanks,

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Seeing degraded performance on Rogers Business in Toronto/GTA area
by Peter Toews 12 Aug '21

12 Aug '21

Anyone else seeing slowness (less than half link speed) in the GTA area on Rogers Business? Thanks! Peter Toews Network Administrator, Global IT Operations Canopy Growth Corporation

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Packet Loss TiSparkle / Seabone Europe <> South America
by Roman Steinhart 11 Aug '21

11 Aug '21

Hi there, Is anyone else seeing packet loss on traffic flowing through Seabone / TISparkle? We're seeing packet loss from several networks in Europe to South America. Thanks! Roman Steinhart

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spectrum fiber issues Montana?
by Erich Kaiser 11 Aug '21

11 Aug '21

Anyone else having issues getting through to spectrum enterprise support? We have a customer fiber circuit down in Manhattan, Montana.

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