October 2012 - Outages - Outages Lists

Windstream fiber cut(s) between Wilmington and Philly?
by Michael Morgan 01 Nov '12

01 Nov '12

We had some fiber go down yesterday at 3:33PMEDT. Last I heard from Windstream (was City Signal, Cavalier, Paetec, now Windstream) was a cut in "Delaware" and a tech en route to shoot with a 6:15PM ETA. This was at 5:30PM and I haven't heard anything since. Support seems to be in infinite hold mode. I know there's a lot going on but has anyone here been in touch with Windstream regarding cuts in the area? -Mike

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NYC Outages
by Alex Rubenstein 01 Nov '12

01 Nov '12

Hello, Nothing to report outage-wise. However, if there is anything NAC can do to help anyone affected by the hurricane, please feel free to email me.

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SIP services down?
by Joshua Goldbard 31 Oct '12

31 Oct '12

Hey guys, Curious if anyone is seeing SIP service outages beyond the bandwidth issues from yesterday. I know call centric is having issues still, but is anyone experiencing any other disconnects? Cheers, Joshua Sent from my iPad

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Re: [outages] TDS Internet Maine, NH & VT
by TDSNET ISP Administration 31 Oct '12

31 Oct '12

TDS Internet Update #4 for Super Storm Sandy - Oct. 31 1:12 p.m. CST 10G connection from Contoocook NH to NY City has been restored! We are in Simplex mode on one of our two routes as described in earlier post. Thank you for your understanding during this outage. We do still have other markets with some isolated outages, but things are looking good now with this major connection restored. http://www.tdstelecom.com/MediaRoom/Article.aspx?id=2a82b2ab-3536-43bf-bde9… Regards, TDS IP Network Operations

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TDS Internet Maine, NH & VT
by Wallace Keith 31 Oct '12

31 Oct '12

Have not been able to get much information on this, except a tweet confirming the outage. Started about 2:47 Eastern on the 30th. Traceroute in to one of my static ip dies in NYC. Suspect this is storm/power related? 1 <1 ms <1 ms <1 ms 10gigabitethernet6-2.core1.nyc4.he.net (72.52.92.49) 2 * <1 ms <1 ms NYCMNY83brd01.network.tds.net (198.32.118.31) 3 * * * ? 4 * * * ? 5 * * * ? 6 * * * ? If anyone can shed some light on this, it would be appreciated. -Keith

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111 8th
by Christopher J. Pilkington 31 Oct '12

31 Oct '12

Woke up to BGPmon... anyone know how many tenants affected by the fuel pump issue at 111 8th? Or is just Equinix?

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Fwd: Level 3 Statement Response on AC2
by Carl Brooks 31 Oct '12

31 Oct '12

AC-2 was not cut but Level 3 did see some bumps in the road. -------- Original Message -------- Subject: Level 3 Statement Response on AC2 From: "McLeary, Jon Paul" <JonPaul.McLeary(a)Level3.com> To: Carl Brooks <carl.brooks(a)tier1research.com> CC: Hi Carl, We saw your inquiry regarding AC2 on twitter and wanted to clarify the rumor you heard. I’m providing you a company statement below, which will hopefully help provide a little more context. Level 3 Statement Regarding AC2 We made extensive preparations in advance of the storm and have experienced no major service disruptions. All of our subsea cable systems are operating normally. We have experienced a minor fiber cut to one of our diversely routed, secondary backhaul lines which provides connectivity to our AC2 Cable Landing Station, and our technicians are currently working to repair it as quickly as possible. Few customers were affected because most traffic was rerouted through redundant lines. And again, the AC2 subsea cable itself is operating normally. Aside from that, I hope that you're having a great evening and that all else is going well. Best, Jon Paul Jon Paul McLeary Media Relations Level 3 Communications Office: 720-888-3244 Mobile: 619-851-9694 jonpaul.mcleary(a)level3.com

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Re: [outages] bandwidth.com
by Plexicomm Admin 30 Oct '12

30 Oct '12

We use VoIP Innovations and all of our DIDs with network code BW (bandwidth.com) ring "all circuits are busy". VoIP Innovations tells us it is a NYC outage and we have to wait it out. But based on the information you just provided it sounds like VoIP Innovations dropped the ball switching over to the LA proxy. Dan English Plexicomm - Internet Solutions dan(a)plexicomm.net | 1.866.759.4678 x103 Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713 -----Original Message----- > From: "Nate Carlson" <nanog(a)natecarlson.com> > To: Outages(a)outages.org > Date: 10/30/12 15:15 > Subject: Re: [outages] bandwidth.com > > Are you configured properly to fail over to their LA site? > > I've been seeing some issues with one-way audio on origination with them > toay, but no hard outage for sure. The one-way audio issue was far worse > until we manually flipped to using the LA site as primary instead of the > NY site. > > On Tue, 30 Oct 2012, Plexicomm Admin wrote: > > Does anyone know the status of the bandwidth.com SIP trunk outage? > > > > Dan English > > Plexicomm - Internet Solutions > > dan(a)plexicomm.net | 1.866.759.4678 x103 > > Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713 > > > > > > > > > > > > _______________________________________________ > > Outages mailing list > > Outages(a)outages.org > > https://puck.nether.net/mailman/listinfo/outages > > > _______________________________________________ > Outages mailing list > Outages(a)outages.org > https://puck.nether.net/mailman/listinfo/outages

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Google Voice problems
by Edward Vielmetti 30 Oct '12

30 Oct '12

>From Twitter: Google Voice ‏@googlevoice Due to Hurricane Sandy, some of our carriers are experiencing disruptions which are affecting both inbound and outbound calls. >From the web: https://productforums.google.com/forum/#!category-topic/voice/O1zHgpbimTc The east coast power outages are affecting some coverage including inbound calls. We appreciate your patience. It's hard to be more vague than that, but I can report that it's affecting my GV number. -- Edward Vielmetti +1 734 330 2465 edward.vielmetti(a)gmail.com

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bandwidth.com
by Plexicomm Admin 30 Oct '12

30 Oct '12

Does anyone know the status of the bandwidth.com SIP trunk outage? Dan English Plexicomm - Internet Solutions dan(a)plexicomm.net | 1.866.759.4678 x103 Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713

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