November 2013 - Outages - Outages Lists

Power loss at CAT Towers, Bangkok Thailand
by Sajal Kayan 30 Nov '13

30 Nov '13

Apparently protesters have cut electricity to CAT (communications authority of thailand) towers in Bangkok and have taken over the diesel generators. The building is without power and most international links going out via CAT would be down. CAT is the biggest international internet gateway in Thailand. Cant find news reports about this yet. Above info is based on what thai people have told me based on reading tweets. http://internet.nectec.or.th/internetmap/map/internationalmap/inetmap102013… "CAT-IIG" is down for sure. Not sure if any of the others are located in the same building or not.

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PacketLoss to GTT in LA
by James Sink 29 Nov '13

29 Nov '13

We're seeing significant packetloss to GTT out of LA (similar to about two weeks ago) Their noc says there are no known issues, anyone else seeing this? 7. core4.te2-2-bbnet2.lax.pnap.net 0.0% 3325 9.5 13.5 9.2 215.7 17.8 8. 12.91.226.17 0.0% 3325 10.9 16.6 10.3 123.0 13.9 9. cr2.la2ca.ip.att.net 0.0% 3325 12.4 14.4 10.7 95.9 5.2 10. ggr2.la2ca.ip.att.net 0.0% 3325 13.1 14.8 10.7 111.6 6.3 11. ae7.lax21.ip4.tinet.net 40.7% 3325 10.0 12.6 9.4 109.4 7.4 12. xe-9-3-0.chi12.ip4.tinet.net 0.0% 3325 71.9 77.3 71.6 251.0 14.4 13. gtt-gw.ip4.tinet.net 0.4% 3325 76.7 78.4 74.2 172.0 9.8 14. ae2-40g.cr2.ord1.us.nlayer.net 0.4% 3325 73.8 79.2 73.1 195.4 13.2 15. xe-5-0-1.cr1.lax1.us.nlayer.net 17.8% 3325 66.8 73.3 66.1 208.6 14.5 16. ae1-50g.ar1.lax2.us.nlayer.net 6.2% 3325 70.2 71.4 67.3 158.4 6.2 17. 67.199.135.138 23.2% 3325 120.5 83.2 66.2 537.9 46.0 Thanks, --- James Sink Network Engineer P: 800-477-1477 x: 813 [fvlogo-small]<http://www.freedomiq.com/>

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FW: [Resolved] Grasshopper Service Interruption
by Seth Garrepy 27 Nov '13

27 Nov '13

Grasshopper says their outage is resolved. Thanks, Seth [cid:imageb15b83.GIF@679e3d38.4dbef657] Seth Garrepy | Support Specialist Office: 860-454-7700 | www.radcomputing.com<http://www.radcomputing.com><http://www.radcomputing.com> Contact Support: support(a)radcomputing.com<mailto:support@radcomputing.com?subject=Support%20Question> --RAD-- From: Grasshopper [mailto:announcements@grasshopper.com] Sent: Wednesday, November 27, 2013 10:37 Subject: [Resolved] Grasshopper Service Interruption This morning, Grasshopper experienced a service interruption that affected outbound calls and the majority of call forwarding due to an issue with one of our carriers. This issue is now resolved. We’re working with our carrier to get more information on what happened. If you’re still experiencing issues with your account, please give us a call at 800-820-8210. -The Grasshopper Team

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FW: [Alert] Grasshopper Service Interruption
by Seth Garrepy 27 Nov '13

27 Nov '13

Just received a service alert from Grasshopper… Thanks, Seth [cid:imagec84ea5.GIF@4d9bf16b.4d9b45ac] Seth Garrepy | Support Specialist Office: 860-454-7700 | www.radcomputing.com<http://www.radcomputing.com><http://www.radcomputing.com> Contact Support: support(a)radcomputing.com<mailto:support@radcomputing.com?subject=Support%20Question> --RAD-- From: Grasshopper [mailto:announcements@grasshopper.com] Sent: Wednesday, November 27, 2013 9:37 Subject: [Alert] Grasshopper Service Interruption Grasshopper is currently experiencing a service interruption that affects outbound calls and the majority of call forwarding due to an issue with one of our carriers. Most calls to your number will go straight to voicemail. You may also notice some issues with call quality. We are working with our carrier to get things back up and running ASAP for you. As soon as this is resolved, we'll email you to let you know. In the meantime, we'll post updates here<http://email.grasshopper.com/wf/click?upn=-2FAMRmpD0OV-2FO1oousajVEfZ018Aw2…>.

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PacWest VoIP outage affecting California
by Jay Hennigan 23 Nov '13

23 Nov '13

Incoming calls time out to intercept, PacWest NOC toll-free number unreachable. Started around 4:00 PM PST. -- -- Jay Hennigan - CCIE #7880 - Network Engineering - jay(a)impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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Amazon EC2 us-east outage
by Kristian Kielhofner 22 Nov '13

22 Nov '13

We're currently seeing total packet loss to multiple (not all) EC2 instances in US-East (23.20.0.0/14 netblock). Anyone else? -- Kristian Kielhofner

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SkyWay West ADSL Down (Vancouver)
by Graham Nelson-Zutter 21 Nov '13

21 Nov '13

We have confirmation from SkyWay West that all of their legacy VPOP ADSL 6/1 services down since about 3:30pm Pacific in Vancouver. SkyWay West fibre or cable clients do not appear to be affected. Skyway Engineering is working on it and has also engaged Telus (wholesale) support. Root cause is not yet clear. http://whois.arin.net/rest/org/SOSK.html Graham Nelson-Zutter graham(a)telephonic.ca CTO, Co-founder +1 514 228 1262 Ext 102 +1 877 638 3848 Toll-Free +1 604 608 4764 Fax Telephonic Communications Inc. #502-2818 Main Street Vancouver, B.C. Canada V5T0C1

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msn.com and microsoft.com
by Dan White 21 Nov '13

21 Nov '13

I am unable to reach msn.com, due to DNS lookup failures. http://microsoft.com is responding very slowly within a web browser (it's A record is cached in my nameserver). None of the ns[1-5].msft.net nameservers are responding to queries. The glue records for msft.net currently look to me like: ns1.msft.net. 67622 IN A 65.55.37.62 ns5.msft.net. 67622 IN A 65.55.226.140 ns2.msft.net. 67622 IN A 64.4.59.173 ns4.msft.net. 67622 IN A 207.46.75.254 ns3.msft.net. 67622 IN A 213.199.180.53 Here is a traceroute to ns1.msft.net: $ traceroute 65.55.37.62 traceroute to 65.55.37.62 (65.55.37.62), 30 hops max, 60 byte packets 4 olp-67-217-150-202.olp.net (67.217.150.202) 9.998 ms 9.998 ms 10.057 ms 5 12.249.72.53 (12.249.72.53) 14.930 ms 14.931 ms 14.925 ms 6 cr81.tlsok.ip.att.net (12.123.16.238) 7.774 ms 9.796 ms 9.385 ms 7 cr1.dlstx.ip.att.net (12.122.1.201) 7.951 ms 7.954 ms 7.952 ms 8 gar23.dlstx.ip.att.net (12.122.85.69) 6.479 ms 6.486 ms 6.591 ms 9 * * * 10 207.46.47.36 (207.46.47.36) 17.687 ms * 17.918 ms 11 207.46.40.202 (207.46.40.202) 58.563 ms 58.570 ms 58.541 ms 12 207.46.46.93 (207.46.46.93) 57.360 ms 57.358 ms 57.498 ms 13 207.46.43.209 (207.46.43.209) 58.007 ms * * 14 * 10.22.12.2 (10.22.12.2) 57.363 ms 57.366 ms 15 * * * 16 * * * 17 * * * This issue may be limited to the Dallas area. Can anyone else confirm access? Thank You, -- Dan White

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Re: [outages] [VoiceOps] Cincinnati Outage?
by Luke Rockwell 20 Nov '13

20 Nov '13

David, Could you email me about and ADP email issue please ..................................... *Luke Rockwell* Systems and Support Analyst Information Technology ..................................... Cal Alumni Association | UC Berkeley 1 Alumni House, Berkeley, CA 94720 *T* 510.900.8196 *F* 510.642.6252 ..................................... *140 Years of Alumni Excellence* *Commitment, Support, Passion* _____________________________________ *alumni.berkeley.edu <http://alumni.berkeley.edu/>* _____________________________________ *Facebook <https://www.facebook.com/CalAlumni> | LinkedIn <http://www.linkedin.com/groups?gid=70245>* On Wed, Nov 20, 2013 at 10:20 AM, Hiers, David <David.Hiers(a)adp.com> wrote: > No reports from our users. > > > David > > > -----Original Message----- > From: VoiceOps [mailto:voiceops-bounces@voiceops.org] On Behalf Of J. > Oquendo > Sent: Wednesday, November 20, 2013 10:03 > To: outages(a)outages.org > Cc: voiceops(a)voiceops.org > Subject: [VoiceOps] Cincinnati Outage? > > > Anyone seeing (or rather NOT seeing) voice traffic from Cincinnati via > Level3 or other? Squirrels confused between dark fiber and metamucil? > Apologies for multi-list, in the event someone on VoiceOps knows something. > Level3 says: > "nope, our system is five nines!" (as usual). > > > -- > =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ > J. Oquendo > SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT, RWSP, GREM > > "Where ignorance is our master, there is no possibility of real peace" - > Dalai Lama > > 42B0 5A53 6505 6638 44BB 3943 2BF7 D83F 210A 95AF > http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x2BF7D83F210A95AF > _______________________________________________ > VoiceOps mailing list > VoiceOps(a)voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > > This message and any attachments are intended only for the use of the > addressee and may contain information that is privileged and confidential. > If the reader of the message is not the intended recipient or an authorized > representative of the intended recipient, you are hereby notified that any > dissemination of this communication is strictly prohibited. If you have > received this communication in error, please notify us immediately by > e-mail and delete the message and any attachments from your system. > > _______________________________________________ > VoiceOps mailing list > VoiceOps(a)voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops >

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Cincinnati Outage?
by J. Oquendo 20 Nov '13

20 Nov '13

Anyone seeing (or rather NOT seeing) voice traffic from Cincinnati via Level3 or other? Squirrels confused between dark fiber and metamucil? Apologies for multi-list, in the event someone on VoiceOps knows something. Level3 says: "nope, our system is five nines!" (as usual). -- =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT, RWSP, GREM "Where ignorance is our master, there is no possibility of real peace" - Dalai Lama 42B0 5A53 6505 6638 44BB 3943 2BF7 D83F 210A 95AF http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x2BF7D83F210A95AF

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