April 2014 - Outages - Outages Lists

Netflix Issues
by Paul Stewart 30 Apr '14

30 Apr '14

Hi there Unable to stream Netflix near Toronto ON Canada. Confirmed via Netflix website that they are having issues currently. It does not state if this is an international issue or something regionalized at this point although http://canadianoutages.com/status/netflix would seem to indicate it is pretty widespread. We are currently experiencing technical issues on our website. We are working to resolve the problem. We apologize for any inconvenience. We are currently experiencing issues streaming on all devices. We are working to resolve the problem. We apologize for any inconvenience. Paul

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Re: [outages] Netflix Issues
by Paul Stewart 30 Apr '14

30 Apr '14

Working fine here now - Netflix has removed their notice from the website too now. Paul On 2014-04-30, 12:27 PM, "Paul Stewart" <paul(a)paulstewart.org> wrote: >Hi there > >Unable to stream Netflix near Toronto ON Canada. Confirmed via Netflix >website that they are having issues currently. It does not state if this >is an international issue or something regionalized at this point although >http://canadianoutages.com/status/netflix would seem to indicate it is >pretty widespread. > >We are currently experiencing technical issues on our website. >We are working to resolve the problem. We apologize for any inconvenience. > >We are currently experiencing issues streaming on all devices. >We are working to resolve the problem. We apologize for any inconvenience. > > >Paul > > > >_______________________________________________ >Outages mailing list >Outages(a)outages.org >https://puck.nether.net/mailman/listinfo/outages

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Level3 Issues in Atlanta
by Devon True 29 Apr '14

29 Apr '14

Anyone aware of any Level3 issues in the Atlanta area? We have two circuits that backhaul to Atlanta for IP transit and both lost 50 - 90 percent of the full routing table. -- Devon

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NY/MA area Level3 (and Comcast?) issues 1-1:15AM EDT
by Darrell Fixler 29 Apr '14

29 Apr '14

Mixed results reaching destinations - some dying in Level3, some getting through. After about 15 min, all looked normal, but reviewing my router in Boston, MA area showed our Level3 BGP session had also bounced ~12 min prior... Couldn't hit www.google.com or microcenter.com from within Comcast, neither of which are via Level3 from Comcast Boston, so something larger was amiss. (traces from within Comcast to Level3 destination) tracert 199.233.98.16 Tracing route to 199.233.98.16 over a maximum of 30 hops 1 3 ms 4 ms 14 ms 192.168.55.1 2 16 ms 10 ms 11 ms 96.128.96.1 3 11 ms 14 ms 14 ms 68.85.185.37 4 14 ms 14 ms 14 ms 69.139.221.1 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. but: ping 4.2.2.2 Pinging 4.2.2.2 with 32 bytes of data: Reply from 4.2.2.2: bytes=32 time=18ms TTL=55 Reply from 4.2.2.2: bytes=32 time=24ms TTL=55 Then better, but still not quite there: C:\WINDOWS\system32>tracert -d 199.233.98.240 Tracing route to 199.233.98.240 over a maximum of 30 hops 1 1 ms <1 ms 1 ms 192.168.55.1 2 13 ms 10 ms 10 ms 96.128.96.1 3 13 ms 13 ms 26 ms 68.85.185.33 4 15 ms 18 ms 11 ms 69.139.221.1 5 21 ms 20 ms 18 ms 68.86.95.29 6 40 ms 37 ms 38 ms 4.68.127.1 7 39 ms 38 ms 38 ms 4.69.138.254 8 37 ms 37 ms 38 ms 4.69.132.65 9 39 ms 52 ms 38 ms 4.69.140.93 10 39 ms 40 ms 38 ms 4.69.132.241 11 * * * Request timed out. 12 * * * Request timed out. 13 * * ^C 15 min after I noticed, everything jelled: tracert 199.233.98.16 Tracing route to 199.233.98.16 over a maximum of 30 hops 1 1 ms 1 ms 1 ms 192.168.55.1 2 10 ms 10 ms 11 ms 96.128.96.1 3 16 ms 13 ms 17 ms te-0-6-0-5-sur01.needham.ma.boston.comcast.net [ 68.85.185.37] 4 14 ms 12 ms 17 ms be-39-ar01.needham.ma.boston.comcast.net [69.139 .221.1] 5 17 ms 20 ms 21 ms he-2-6-0-0-cr01.newyork.ny.ibone.comcast.net [68 .86.93.33] 6 46 ms 39 ms 37 ms ae12.edge1.NewYork2.level3.net [4.68.127.1] 7 37 ms 39 ms 42 ms vlan52.ebr2.NewYork2.Level3.net [4.69.138.254] 8 39 ms 37 ms 40 ms ae-2-2.ebr1.Chicago1.Level3.net [4.69.132.65] 9 38 ms 40 ms 38 ms ae-1-5.bar1.Boston1.Level3.net [4.69.140.93] 10 41 ms 39 ms 50 ms ae-7-7.car1.Boston1.Level3.net [4.69.132.241] 11 44 ms 38 ms 38 ms MULTIPLIXIT.car1.Boston1.Level3.net [4.30.121.10 2] 12 41 ms 43 ms 39 ms ns1.vinny.org [199.233.98.16] No additional BGP flaps, all looks normal 1:15AM EDT <shrug>. -- Darrell

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Re: [outages] Issues between TWC and Google in NC (Triangle)
by Scott Weeks 23 Apr '14

23 Apr '14

On Wed, Apr 23, 2014 at 2:27 PM, James Milko <jmilko(a)bandwidth.com> wrote: > Looks like TWC can't reach Google when coming from the triangle. Been > broken for about 20 mins so far. --- josh(a)imaginenetworksllc.com wrote: From: Josh Luthman <josh(a)imaginenetworksllc.com> Not sure what the triangle is, but I can near Dayton, Ohio. -------------------------------------------------- Research triangle: https://en.wikipedia.org/wiki/Research_Triangle scott ______________________________________________ > Outages mailing list > Outages(a)outages.org > https://puck.nether.net/mailman/listinfo/outages > > _______________________________________________ Outages mailing list Outages(a)outages.org https://puck.nether.net/mailman/listinfo/outages

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Issues between TWC and Google in NC (Triangle)
by James Milko 23 Apr '14

23 Apr '14

Looks like TWC can't reach Google when coming from the triangle. Been broken for about 20 mins so far. JM

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Savvis/CenturyLink issues this AM
by Bill Weiss 23 Apr '14

23 Apr '14

Unsure if this is related to the L3 issues or not. Savvis, at least at the CH3 datacenter, has had bad connectivity problems since 3:20AM CDT. Internet Pulse shows atrocious packet loss to almost everywhere from Savvis. Master case number at Savvis is 4579123. They don't have any more info than "yep, we're down, working on it". -- Bill Weiss

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Major issues with Level3 this morning
by Ian Mock 22 Apr '14

22 Apr '14

Seeing issues with 2 of our VoIP providers (ShoreTel Sky and UNSI) who I am sure use Level3 as a transit. Anyone else? http://www.internetpulse.net/ Thanks, Ian Mock

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Level(3) Issues this morning
by Geoffrey Mina 17 Apr '14

17 Apr '14

Is anyone aware of a widespread Level(3) outage this morning shortly before 10AM Mountain? Our traces were dying at the edge of both twtelecom and Comcast.

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bluehost.com hosting
by Grant Ridder 16 Apr '14

16 Apr '14

Hi Everyone, I have a couple sites hosted on bluehost.com and a couple are down right now but not all of them. BlueHosts online chat system is down and there is an automated message on their help line saying they are having network issues. -Grant

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