January 2015 - Outages - Outages Lists

Charter Voice outage
by Robert Glover 30 Jan '15

30 Jan '15

Just got told by a charter rep that there is an issue affecting Charter Voice in multiple US states. We are hearing from multiple Charter cable customers in California that their Charter Voice service is not working at all. A sub-set of those customers also report no internet as well. Anyone have any more information? -Robert

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Re: [outages] Charter Voice outage
by Roderique, Nick 30 Jan '15

30 Jan '15

All my clients run VoIP over AT&T T1 lines, only been experiencing charter IP outages. -----Original Message----- From: Mitchell Kuch via Outages [outages(a)outages.org] Sent: Friday, January 30, 2015 06:10 PM Central Standard Time To: outages(a)outages.org Subject: Re: [outages] Charter Voice outage This appears to be impacting business lines delivered via a DOCIS MTA. It appears as if many (most?) MTAs were, at times, unable to register with the call managers. SIP trunks and PRI services (delivered via SIP) seem to be unaffected. Any contradictions, reports of trouble with residential service, or IP service (for customers without the modem, router, MTA thing)? - - Mitchell From: Paul Counsell via Outages <outages(a)outages.org> Date: January 30, 2015 at 18:23:28 EST To: Robert Glover <robertg(a)garlic.com> Cc: "outages(a)outages.org" <outages(a)outages.org> Subject: Re: [outages] Charter Voice outage Reply-To: Paul Counsell <counsell(a)yellowfog.org> One place I work with has been down since noon. This is in Madison WI. Paul From: Mitchell Kuch via Outages <outages(a)outages.org> Date: January 30, 2015 at 18:10:03 EST To: "outages(a)outages.org" <outages(a)outages.org> Subject: Re: [outages] Charter Voice outage Reply-To: Mitch(a)basejp.com I am not seeing any issues with Charter SIP trunks or DOCIS MTA circuits in Michigan. - - Mitchell From: Robert Glover via Outages <outages(a)outages.org> Date: January 30, 2015 at 17:58:34 EST To: "outages(a)outages.org" <outages(a)outages.org> Subject: [outages] Charter Voice outage Reply-To: Robert Glover <robertg(a)garlic.com> Just got told by a charter rep that there is an issue affecting Charter Voice in multiple US states. We are hearing from multiple Charter cable customers in California that their Charter Voice service is not working at all. A sub-set of those customers also report no internet as well. Anyone have any more information? -Robert

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Re: [outages] Charter Voice outage
by Mitchell Kuch 30 Jan '15

30 Jan '15

I am not seeing any issues with Charter SIP trunks or DOCIS MTA circuits in Michigan. - - Mitchell > On Jan 30, 2015, at 17:58, Robert Glover via Outages <outages(a)outages.org> wrote: > > Just got told by a charter rep that there is an issue affecting Charter Voice in multiple US states. > > We are hearing from multiple Charter cable customers in California that their Charter Voice service is not working at all. A sub-set of those customers also report no internet as well. > > Anyone have any more information? > > -Robert

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Re: [outages] Charter Voice outage
by Roderique, Nick 30 Jan '15

30 Jan '15

Charter has been up/down all day. St. Louis, Mo. -----Original Message----- From: Michael Loftis via Outages [outages(a)outages.org] Sent: Friday, January 30, 2015 05:46 PM Central Standard Time To: Paul Counsell Cc: outages(a)outages.org Subject: Re: [outages] Charter Voice outage Seeing them down here on SIX peering in Seattle, WA. One of two routers is completely unresponsive, the other one actually just came up ~3 minutes ago. On Fri, Jan 30, 2015 at 3:23 PM, Paul Counsell via Outages <outages(a)outages.org> wrote: > One place I work with has been down since noon. This is in Madison WI. > > Paul > > > >> On Jan 30, 2015, at 16:58, Robert Glover via Outages <outages(a)outages.org> wrote: >> >> Just got told by a charter rep that there is an issue affecting Charter Voice in multiple US states. >> >> We are hearing from multiple Charter cable customers in California that their Charter Voice service is not working at all. A sub-set of those customers also report no internet as well. >> >> Anyone have any more information? >> >> -Robert >> _______________________________________________ >> Outages mailing list >> Outages(a)outages.org >> https://puck.nether.net/mailman/listinfo/outages > > _______________________________________________ > Outages mailing list > Outages(a)outages.org > https://puck.nether.net/mailman/listinfo/outages -- "Genius might be described as a supreme capacity for getting its possessors into trouble of all kinds." -- Samuel Butler _______________________________________________ Outages mailing list Outages(a)outages.org https://puck.nether.net/mailman/listinfo/outages

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Level 3 packet loss - Pittsburgh PA
by John Pittavino 28 Jan '15

28 Jan '15

Is anyone seeing packet loss on level3 in the Pittsburgh PA area? It has been on and off. Started around 8:30pm ET. I have a ticket with them on which they just responded "The IP NOC advised that an issue was detected on a Border Gateway Protocol. The affected Border Gateway Protocol was shutdown, which resolved the issue." However, I am still seeing it: ? ----------------------------------------------------------------------------------------- Reply from 4.69.135.242: bytes=32 time=22ms TTL=250 Reply from 4.69.135.242: bytes=32 time=24ms TTL=250 Reply from 4.69.135.242: bytes=32 time=23ms TTL=250 Reply from 4.69.135.242: bytes=32 time=22ms TTL=250 Ping statistics for 4.69.135.242: Packets: Sent = 499, Received = 498, Lost = 1 (0% loss), Approximate round trip times in milli-seconds: Minimum = 20ms, Maximum = 27ms, Average = 22ms ------------------------------------------------------------------------------------------ Reply from 4.34.25.185: bytes=32 time=71ms TTL=250 Request timed out. Request timed out. Reply from 4.34.25.185: bytes=32 time=681ms TTL=250 Request timed out. Ping statistics for 4.34.25.185: Packets: Sent = 386, Received = 356, Lost = 30 (7% loss), Approximate round trip times in milli-seconds: Minimum = 23ms, Maximum = 1337ms, Average = 77ms??

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East coast problems between TeliaSonera and Verizon
by Norman Brown 28 Jan '15

28 Jan '15

Is anyone experiencing problems between Verizon and TeliaSonera? I'm in Pittsburgh, PA and anything that goes to TeliaSonera is 100+ ms and throughput is incredibly low. I apologize for the poor formatting below: |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | L100.PITBPA-VFTTP-33.verizon-gni.net - 0 | 8 | 8 | 2 | 3 | 4 | 4 | | G0-4-1-3.PITBPA-LCR-21.verizon-gni.net - 0 | 8 | 8 | 6 | 7 | 9 | 8 | | No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 | | 0.so-6-0-1.XL3.IAD8.ALTER.NET - 0 | 8 | 8 | 12 | 27 | 85 | 14 | | TenGigE0-6-0-1.GW1.IAD8.ALTER.NET - 0 | 8 | 8 | 13 | 17 | 25 | 14 | | teliasonera-gw.customer.alter.net - 0 | 8 | 8 | 97 | 108 | 116 | 109 | | ash-bb3-link.telia.net - 0 | 8 | 8 | 100 | 109 | 117 | 111 | | nyk-bb1-link.telia.net - 0 | 8 | 8 | 106 | 122 | 151 | 114 | | nyk-b6-link.telia.net - 0 | 8 | 8 | 106 | 112 | 120 | 113 | |digitalocean-ic-302450-nyk-b6.c.telia.net - 20 | 5 | 4 | 106 | 116 | 122 | 122 | | 198.211.112.36 - 0 | 8 | 8 | 106 | 114 | 124 | 117 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Packets Pings Host Loss% Snt Last Avg Best Wrst StDev 1. 104.131.0.253 0.0% 121 0.6 1.8 0.3 12.5 2.5 2. 162.243.188.221 0.0% 121 0.5 1.3 0.3 27.1 3.7 3. nyk-b3-link.telia.net 0.0% 120 1.2 2.0 0.9 48.1 5.5 4. nyk-bb2-link.telia.net 0.0% 120 59.3 12.6 1.3 102.4 23.2 5. nyk-b5-link.telia.net 0.0% 120 1.9 2.1 1.7 14.3 1.5 6. GigabitEthernet1-0-0.GW1.NYC4.ALTER.NET 0.0% 120 1.7 1.8 1.5 2.6 0.0 7. ??? 8. pool-74-111-114-111.pitbpa.fios.verizon.net 0.0% 120 116.2 115.5 95.9 124.2 6.4

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Bell 100G card failure North Toronto
by Jason Lixfeld 28 Jan '15

28 Jan '15

Happened around 03:15 GMT-5. We lost a 10G wave between their Don Mills CO and their Sheppard Ave. E CO. They are currently dispatching transport folks. Just trying to get clarification on exactly which CO the card was in.

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AWS us-west-2 network issue?
by Grant Ridder 25 Jan '15

25 Jan '15

Anyone else seeing issues to and from us-west-2? Looks like routing between us-west-2 and us-west-1 are going though us-east-1 and eu-west-2 as well as a high packet loss from the SF bay area into us-west-2. -Grant

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Qwest/Centurylink toll free
by Pete E 23 Jan '15

23 Jan '15

Anyone seeing an issue with Centurylink (legacy Qwest) toll free originations? Around 1:20AM EST we see very poor quality / one-way audio.

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dns cache flush request
by Mehmet Akcin 16 Jan '15

16 Jan '15

can you please flush cache for windowsmedia.com mehmet

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