August 2015 - Outages - Outages Lists

Fiber cut in SF affecting at least L3 and Comcast
by Greg Nichols 31 Aug '15

31 Aug '15

We are having issues with both of our primary internet providers (we're based in Foster City) and have heard that there is a fiber cut in SF affecting multiple providers. Is anyone else having similar issues? Thanks, Greg Nichols

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Seattle Outage
by Steve Mikulasik 28 Aug '15

28 Aug '15

Anyone else noticing anything affecting Seattle. Our MPLS service is down with Telus.

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Possible Centurylink datacenter issue in New Jersey?
by billw＠waveform.net 28 Aug '15

28 Aug '15

I have some reports of a "catastrophic HVAC failure" in a CenturyLink datacenter that appears to be in New Jersey. Does anyone have any additional info about this or a possible ETR? I first heard about this late yesterday but apparently something is ongoing. -Bill

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Level3/TW Telecom issues?
by Matt Elliott 28 Aug '15

28 Aug '15

Anyone else having issues on Level3? We’re seeing packet loss with anything that traverses Chicago. Thanks, Matt This message and attachment(s), if any, is intended for the sole use of the individual and/or entity for which it is addressed, and may contain information that is privileged, confidential and prohibited from disclosure under applicable law. If you are not the addressee, or authorized to receive this on behalf of the addressee, you are hereby notified that you may not use, copy, disclose or distribute to anyone this message or any part thereof. If you have received this in error, please immediately advise the sender by e-mail and delete this information and all attachments from your computer and network. Thank you.

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TMobile timezone chang
by Mark Felder 28 Aug '15

28 Aug '15

My iPhone using TMobile just changed its timezone to GMT. I haven't had any noticeable issues with my service related to Level 3 issues in the upper Midwest, but I bet this is somehow related.

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Worldwide outage sources anyone?
by Bartek Borek 28 Aug '15

28 Aug '15

Hi All, Only wanted to tell you that I read with interest what is happening US side from across the pond and only wish there was services to monitor internet health in other parts of the world, EU/Asia. If anyone knows of any other services please share with me. Good job, even a funny read sometimes. Bartek Borek SysAdmin working with a dispersed infra from UK. PS China would be great to see, but I guess their firewall won't allow for such info to be made available :)

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Re: [outages] Outages Digest, Vol 87, Issue 41
by Bartek Borek 28 Aug '15

28 Aug '15

Hi All, Only wanted to tell you that I read with interest what is happening US side from across the pond and only wish there was services to monitor internet health in other parts of the world, EU/Asia. If anyone knows of any other services please share with me. Good job, even a funny read sometimes. Bartek Borek SysAdmin working with a dispersed infra from UK. PS China would be great to see, but I guess their firewall won't allow for such info to be made available.

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Re: [outages] Time Warner outage
by Josh Luthman 27 Aug '15

27 Aug '15

No, TWC Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Aug 27, 2015 at 3:53 PM, Rafael Possamai <rafael(a)e2wsolutions.com> wrote: > Did you mean Time Warner *Telecom*? > > *Rafael Possamai* > Systems Engineer | E2W Solutions LLC > *O:* (414) 269-6000 > *E:* rafael(a)e2wsolutions.com > > > On Thu, Aug 27, 2015 at 2:50 PM, Josh Luthman via Outages < > outages(a)outages.org> wrote: > >> TWC cable circuit is working in Troy OH (near Dayton) >> >> Our fiber circuit doesn't seem to be any different >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Thu, Aug 27, 2015 at 3:45 PM, Mr. NPP via Outages <outages(a)outages.org >> > wrote: >> >>> It appears that Time Warner's cable internet is down across the country. >>> I'm not sure how widespread it is, but I've received reports from both >>> Orange County, and Los Angeles, all the way to NY. >>> >>> My home is hard down, two separate accounts. >>> >>> anyone else heard of anything? >>> >>> mr.npp >>> >>> _______________________________________________ >>> Outages mailing list >>> Outages(a)outages.org >>> https://puck.nether.net/mailman/listinfo/outages >>> >>> >> >> _______________________________________________ >> Outages mailing list >> Outages(a)outages.org >> https://puck.nether.net/mailman/listinfo/outages >> >> >

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Time Warner outage
by Mr. NPP 27 Aug '15

27 Aug '15

It appears that Time Warner's cable internet is down across the country. I'm not sure how widespread it is, but I've received reports from both Orange County, and Los Angeles, all the way to NY. My home is hard down, two separate accounts. anyone else heard of anything? mr.npp

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Re: [outages] Level3/TW Telecom issues?
by Scott Weeks 27 Aug '15

27 Aug '15

--- outages(a)outages.org wrote: Root Cause: An unknown issue in Chicago, IL was impacting IP services. Fix Action: Adjustments were made to resolve the issue and restore services. Summary: The IP NOC responded to an unknown issue in Chicago, IL that was impacting IP services. Tier III Technical Support were engaged to assist with investigations, and adjustments were made to resolve the issue and stabilize traffic. Monitoring continues to ensure stability. Should further issues be experienced, please contact the Level 3 Technical Service Center. ------------------------------------------ This has got to be one of the funniest (stoopidest?) tickets I've seen in a long time. We don't know what the problem is, but we made 'adjustments' to fix it and the network's now stable. If it's an unknown problem, how do you know what to 'adjust' to fix it? scott _______________________________________________ Outages mailing list Outages(a)outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages(a)outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages(a)outages.org https://puck.nether.net/mailman/listinfo/outages

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