December 2016 - Outages - Outages Lists

Frontier Connectivity Issues
by Raymond Beaudoin 29 Dec '16

29 Dec '16

Hello, Everyone. This morning we're seeing multiple locations in the US experiencing issues communicating with traffic destined to Zayo AS6461. Locations include CO, IN, SC, MD, CT, WV, PA, and OH. I've not seen any announcements or reports of this publicly. Are any others experiencing issues? Our total impact has crept above 100 locations. The common factor is their last mile is Frontier. Thanks for your time! -Raymond Beaudoin

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Inbound calls to Windstream DIDs in North East US Failing
by Ryan Collins 29 Dec '16

29 Dec '16

Seeing call completion failures to Windstream numbers in VT, ME, and NH. Also seeing some other reports from Twitter users regarding MA. Anyone heard anything? Regards, Ryan

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Re: [outages] GTT Master ticket:1807946 Multiple Power Supply & Card Failure's on Core Device cr1-lax2
by Brooks Bridges 28 Dec '16

28 Dec '16

We have been told the power issue is resolved. Brooks Bridges | Sr. Voice Services Engineer O1 Communications 4359 Town Center Boulevard, Suite 217 El Dorado Hills, California 95762 office: 916.235.2097 | main: 888.444.1111, Option 2 email: bbridges(a)o1.com<mailto:bbridges@o1.com> | web: www.o1.com<http://www.o1.com/> From: Brooks Bridges Sent: Wednesday, December 28, 2016 9:32 AM To: 'outages(a)outages.org' Subject: RE: GTT Master ticket:1807946 Multiple Power Supply & Card Failure's on Core Device cr1-lax2 No updates of a firm ETR as of yet. We did get 2 circuits back for about 2 hours, but they just dropped again. Brooks Bridges | Sr. Voice Services Engineer O1 Communications 4359 Town Center Boulevard, Suite 217 El Dorado Hills, California 95762 office: 916.235.2097 | main: 888.444.1111, Option 2 email: bbridges(a)o1.com<mailto:bbridges@o1.com> | web: www.o1.com<http://www.o1.com/> From: Brooks Bridges Sent: Wednesday, December 28, 2016 6:39 AM To: 'outages(a)outages.org' Subject: GTT Master ticket:1807946 Multiple Power Supply & Card Failure's on Core Device cr1-lax2 GTT has a core router down in 1 Wilshire affecting multiple services. No ETR currently. Brooks Bridges | Sr. Voice Services Engineer O1 Communications 4359 Town Center Boulevard, Suite 217 El Dorado Hills, California 95762 office: 916.235.2097 | main: 888.444.1111, Option 2 email: bbridges(a)o1.com<mailto:bbridges@o1.com> | web: www.o1.com<http://www.o1.com/>

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Re: [outages] GTT Master ticket:1807946 Multiple Power Supply & Card Failure's on Core Device cr1-lax2
by Donn Lasher 28 Dec '16

28 Dec '16

Appears to have impacted all East-West services on their network, including L2VPN. From: Outages <outages-bounces(a)outages.org> on behalf of Brooks Bridges via Outages <outages(a)outages.org> Reply-To: Brooks Bridges <bbridges(a)o1.com> Date: Wednesday, December 28, 2016 at 9:32 AM To: "outages(a)outages.org" <outages(a)outages.org> Subject: Re: [outages] GTT Master ticket:1807946 Multiple Power Supply & Card Failure's on Core Device cr1-lax2 No updates of a firm ETR as of yet. We did get 2 circuits back for about 2 hours, but they just dropped again.

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Re: [outages] GTT Master ticket:1807946 Multiple Power Supply & Card Failure's on Core Device cr1-lax2
by Brooks Bridges 28 Dec '16

28 Dec '16

No updates of a firm ETR as of yet. We did get 2 circuits back for about 2 hours, but they just dropped again. Brooks Bridges | Sr. Voice Services Engineer O1 Communications 4359 Town Center Boulevard, Suite 217 El Dorado Hills, California 95762 office: 916.235.2097 | main: 888.444.1111, Option 2 email: bbridges(a)o1.com<mailto:bbridges@o1.com> | web: www.o1.com<http://www.o1.com/> From: Brooks Bridges Sent: Wednesday, December 28, 2016 6:39 AM To: 'outages(a)outages.org' Subject: GTT Master ticket:1807946 Multiple Power Supply & Card Failure's on Core Device cr1-lax2 GTT has a core router down in 1 Wilshire affecting multiple services. No ETR currently. Brooks Bridges | Sr. Voice Services Engineer O1 Communications 4359 Town Center Boulevard, Suite 217 El Dorado Hills, California 95762 office: 916.235.2097 | main: 888.444.1111, Option 2 email: bbridges(a)o1.com<mailto:bbridges@o1.com> | web: www.o1.com<http://www.o1.com/>

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GTT Master ticket:1807946 Multiple Power Supply & Card Failure's on Core Device cr1-lax2
by Brooks Bridges 28 Dec '16

28 Dec '16

GTT has a core router down in 1 Wilshire affecting multiple services. No ETR currently. Brooks Bridges | Sr. Voice Services Engineer O1 Communications 4359 Town Center Boulevard, Suite 217 El Dorado Hills, California 95762 office: 916.235.2097 | main: 888.444.1111, Option 2 email: bbridges(a)o1.com<mailto:bbridges@o1.com> | web: www.o1.com<http://www.o1.com/>

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Issues between and NY and CHI
by Dovid Bender 26 Dec '16

26 Dec '16

Hi, We are having issues with traffic on calls that we were sending to Peerless via our direct connection in NY. From there I believe the traffic goes to their switch in Chicago. I took down our BGP session with them and now the traffic is going NY (HE) -> CHI (HE -> L3) -> NY (L3 -> Peerless) and I am seeing PL on L3 between CHI and NY. Anyone else seeing anything strange between NY and CHI or in CHI? TIA. Dovid

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flowroute outage ?
by Izzy Goldstein - TeleGo 22 Dec '16

22 Dec '16

anyone else having issues reaching sip.flowroute.com ? from my AWS server i can reach it from Webair Data center, i cant. flowroute says they are not receiving any traffic from us and their support advised me that he was on the phone with someone else that reported a similar issue -- Izzy Goldstein Main: (212) 477-1000 x 2085 <(212)%20477-1000> | Direct: (929) 477-2085 Email: igoldstein(a)telego.com| Website: www.telego.com <http://www.telego.net/> <http://www.telego.net/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.

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Flowroute down
by Jordan Morris 20 Dec '16

20 Dec '16

Looks like Flowrotue is down web site gives 500 when loging in and getting reg-time outs to their IP's unable to call there support number as we are getting busy signal. Anyone else seeing similar issues? -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Jordan Morris Crosswind Cloud Solutions, LLC Support: 888.920.5685

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Rogers Datacentre outage near London Ontario?
by Sean Howard 15 Dec '16

15 Dec '16

All my packets going to the Rogers Datacentre in London appear to die around: 8 24.156.157.117 (24.156.157.117) 128.154 ms 24.156.146.50 (24.156.146.50) 171.583 ms 24.156.157.117 (24.156.157.117) 171.396 ms 9 24.156.157.117 (24.156.157.117) 172.720 ms 209.148.231.9 (209.148.231.9) 153.352 ms 24.156.157.117 (24.156.157.117) 170.536 ms 10 209.148.230.46 (209.148.230.46) 169.955 ms 209.148.231.9 (209.148.231.9) 176.051 ms 209.148.230.46 (209.148.230.46) 174.477 ms 11 209.148.230.46 (209.148.230.46) 55.100 ms 209.148.252.1 (209.148.252.1) 51.111 ms 209.148.230.46 (209.148.230.46) 61.395 ms 12 * 209.148.252.1 (209.148.252.1) 61.914 ms * 13 * * * Anyone else seeing anything near there? -- Sean Howard Systems Administrator [http://www.athenasoftware.net/assets/images/email__signature_athena_softwar…] Phone: +1 (866) 806-6014 ext.328 | www.athenasoftware.net<http://www.athenasoftware.net> Connect with us: blog | twitter | linkedin 33 Dupont Street East, Waterloo, Ontario, Canada, N2J 2G8 North America +1 (866) 806-6014 | U.K. 020.3289.1689 Australian sales 08 7200 0277 | support 02 8005 8037 New Zealand sales 09 889 0809 | support 09 889 4080 This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error please notify the sender. This message may contain confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

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