July 2016 - Outages - Outages Lists

Charter Issues
by Matt Freitag 01 Aug '16

01 Aug '16

Is anyone else experiencing 20% or greater packet loss on their Charter connection or is it just local to my area? Coworkers have already confirmed it's not just me. We're in the Upper Peninsula of Michigan. Matt Freitag Network Engineer I Information Technology Michigan Technological University (906) 487-3696 <%28906%29%20487-3696> https://www.mtu.edu/ https://www.it.mtu.edu/

6 6

Re: [outages] Charter Issues
by jd 31 Jul '16

31 Jul '16

Fwiw, charter had this a Friday or two ago I believe, in the LA area. All fiber and coax was being routed poorly and there was lots of packet loss. Friday 11:50am until around 2am Saturday and it was fixed. Sent from my BlackBerry 10 smartphone. Original Message From: Shawn L via Outages Sent: Sunday, July 31, 2016 2:58 PM To: Jeremy Chadwick Reply To: Shawn L Cc: outages(a)outages.org Subject: Re: [outages] Charter Issues >From what we've heard (summarizing) some of Charter's core gear in the area died and they are working with Cisco to get it replaced. We're seeing packet loss because of saturation on their backhaul as they re-reroute traffic. There's no ETR, but thousands of customers are currently affected so it's high priority. -----Original Message----- From: "Jeremy Chadwick via Outages" <outages(a)outages.org> Sent: Sunday, July 31, 2016 2:42pm To: outages(a)outages.org Subject: Re: [outages] Charter Issues Friends of mine in Sault Ste Marie, MI have been seeing this for a few days now, off and on. I tried to assist in tracking it down with an ingress mtr, but all of Charter's routers don't respond to ICMP echo, so it's impossible for me to determine. Example for return path (CA -> MI) (focus on destination please): Host Loss% Snt Rcv Last Avg Best Wrst 1. ??? 2. 45.63.80.1 0.0% 103 103 0.4 8.2 0.3 325.6 3. xe-1-2-2-0.sjc20.ip4.gtt.net (69.22.143.237) 0.0% 103 103 0.3 0.8 0.3 23.9 4. xe-9-1-2.sjc10.ip4.gtt.net (141.136.110.13) 0.0% 102 102 0.6 1.0 0.5 22.2 5. level3-test.ip4.gtt.net (173.205.57.82) 89.1% 102 11 1.0 1.0 1.0 1.2 6. ae-1-3502.ear3.Chicago2.Level3.net (4.69.141.154) 89.1% 102 11 58.5 60.3 58.4 73.4 7. 4.35.108.150 0.0% 102 102 66.1 65.6 63.5 78.2 8. ??? 9. ??? 10. ??? 11. ??? 12. ??? 13. xxxxxxxxxxxx.dhcp.aldl.mi.charter.com (97.85.74.xxx) 23.0% 87 67 76.8 79.0 76.2 91.6 -- | Jeremy Chadwick jdc(a)koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Making life hard for others since 1977. PGP 4BD6C0CB | On Sun, Jul 31, 2016 at 12:54:52PM -0400, Matt Freitag via Outages wrote: > Is anyone else experiencing 20% or greater packet loss on their Charter > connection or is it just local to my area? Coworkers have already confirmed > it's not just me. We're in the Upper Peninsula of Michigan. > > Matt Freitag > Network Engineer I > Information Technology > Michigan Technological University > (906) 487-3696 <%28906%29%20487-3696> > https://www.mtu.edu/ > https://www.it.mtu.edu/ > _______________________________________________ > Outages mailing list > Outages(a)outages.org > https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages(a)outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages(a)outages.org https://puck.nether.net/mailman/listinfo/outages

1 0

CallWithUs SIP password change notification.
by Izzy Goldstein - TeleGo 30 Jul '16

30 Jul '16

Dear Customers, On Jun 27th hackers broke in to our system and got access to SIP credentials. No other information leaked. We identified the way they gained access and applied corresponding updates to the system. No personal information or credit card data were compromised (we do not store credit card info in our system). As a security measure to prevent unauthorized use of your account we reset SIP passwords to random values. Please update the passwords in your SIP clients/devices, you can see new password in "VoIP accounts" menu in customer portal. Disregard this message if you use call authentication by IP address or do not use a SIP client. Sorry for the inconvenience caused. --- CallWithUs.com team -- Izzy Goldstein Main: (212) 477.1000 Fax: (212) 477.8900 igoldstein(a)telego.com Website <http://www.telego.com/> | LinkedIn <https://www.linkedin.com/company/telego> | Blog <http://www.telego.com/blog> | Confidentially Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. Think before you print.

2 1

Residential FIOS outage in lower Westchester, NY
by Matthew Huff 27 Jul '16

27 Jul '16

Anyone know what is going on, or how widespread the issue is? Just went down around midnight. Smells like a maintenance, but Verizon has a notice that they are aware of the issue, but don't expect to have it resolved until after 1 pm tomorrow.

2 1

Level3 Slowness
by Jason Walter 27 Jul '16

27 Jul '16

Any info on the Level3 issues and slowness in Tampa Florida? Thanks, Jason Walter

2 1

Cox Louisiana outage voice/data
by William Tebo 26 Jul '16

26 Jul '16

Seeing Large Cox outage in New Orleans and Destrehan, LA

3 2

Teksavvy Toronto area wide outage
by Jeff Kilpatrick 26 Jul '16

26 Jul '16

Teksavvy is experiencing a DSL service outage in Toront0. I started at 10:15EDT and is on going. -- Jeff Kilpatrick Toronto: 647-722-5600 Chicago: 312-379-5601 Dayton, Ohio: 937-660-4310 Warsaw: 22-307-5004

2 1

pkgs.repoforge.org down
by Yashodhan Barve 25 Jul '16

25 Jul '16

pkgs.repoforge.org is down. Tested from Ottawa, Edmonton, Sacramento. http://www.downforeveryoneorjustme.com/http://pkgs.repoforge.org It's not just you!http://pkgs.repoforge.org <http://pkgs.repoforge.org/>looks down from here.

1 0

Re: [outages] cloudflare down?
by William Kern 22 Jul '16

22 Jul '16

didn't hit reply all. Our sites are backup up. Evidently only people who had been directed to phoenix were affected. The sites in question were receiving traffic during the outage but we couldn't reach them even on mobiles. On 7/21/2016 11:48 AM, William Kern wrote: > > so I assume this was related to their Pheonix issue and they have been > able to move traffic away from that and onto working nodes. > > -bill > > > On 7/21/2016 11:45 AM, Mike wrote: >> CloudFlare publicizes details on their status site: >> https://www.cloudflarestatus.com/ >> >> -M >> >> On Thu, Jul 21, 2016 at 2:43 PM William Kern via Outages >> <outages(a)outages.org <mailto:outages@outages.org>> wrote: >> >> has, CF outages includes our own www.pixelgate.net >> <http://www.pixelgate.net> net (Which is cnamed to CF) >> >> just pixelgate.net <http://pixelgate.net> of course still works. >> >> I guess I'll revert the cname until things clear up. >> >> -bill >> >> >> On 7/21/2016 11:40 AM, William Kern via Outages wrote: >>> >>> we are in SoCal >>> >>> >>> On 7/21/2016 11:38 AM, William Kern via Outages wrote: >>>> >>>> we show some of our customers who use CF having websites that >>>> are presently failing to respond. >>>> >>>> >>>> -bill >>>> >>>> >>>> On 7/21/2016 11:34 AM, jd via Outages wrote: >>>>> >>>>> Anyone see cloudflare being down? I’m aware of their phoenix >>>>> systems being routed however I am unable to get to anything >>>>> else. It worked for a second and disappeared from Los Angeles >>>>> (charter) >>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Outages mailing list >>>>> Outages(a)outages.org <mailto:Outages@outages.org> >>>>> https://puck.nether.net/mailman/listinfo/outages >>>> >>>> >>>> >>>> _______________________________________________ >>>> Outages mailing list >>>> Outages(a)outages.org <mailto:Outages@outages.org> >>>> https://puck.nether.net/mailman/listinfo/outages >>> >>> >>> >>> _______________________________________________ >>> Outages mailing list >>> Outages(a)outages.org <mailto:Outages@outages.org> >>> https://puck.nether.net/mailman/listinfo/outages >> >> _______________________________________________ >> Outages mailing list >> Outages(a)outages.org <mailto:Outages@outages.org> >> https://puck.nether.net/mailman/listinfo/outages >> >

3 2

cloudflare down?
by jd 21 Jul '16

21 Jul '16

Anyone see cloudflare being down? I'm aware of their phoenix systems being routed however I am unable to get to anything else. It worked for a second and disappeared from Los Angeles (charter)

5 7