November 2017 - Outages - Outages Lists

Regional CenturyLink MPLS BGP Around Columbus OH
by Tim Beers 01 Dec '17

01 Dec '17

It looks like we had issues with CL for around an hour at 3:29a ~ 4:37a CST where on our CenturyLink MPLS upstream provider BGP peer was only advertising us ~3 routes as opposed to all of the routes in our VPN ID. It has since recovered but we were hoping to get some sort of RCA. Just a FYI in case you were exhibiting similar issues. https://i.imgflip.com/208ufc.jpg

2 1

whatsapp is down?
by Izzy Goldstein - TeleGo 01 Dec '17

01 Dec '17

her ein NYC whatsapp seems to be down -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com <http://www.telego.net/> <http://www.telego.com/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>

2 1

Internap AMS
by Ken Gilmour 28 Nov '17

28 Nov '17

Hi all, Is anyone else noticing issues with Internap in Amsterdam? We noticed two days ago that there seemed to be an increase in suspicious/anomalous traffic and reported it to them and got a response of "meh". It seems now as though even their Openstack API, Ubersmith etc is down and our systems at Internap AMS are unreachable. They are not responding to tickets either, so we are in the dark. Thanks! Ken

1 2

Telstra outages APAC Nov 25 16:20 - 16:24 UTC
by Van Dyk, Donovan 25 Nov '17

25 Nov '17

Observed a large outage for Telstra services in the APAC region 16:20 – 16:24 UTC Anyone have communication with them? 6. ae-2.r24.tkokhk01.hk.bb.gin.ntt.net 0.0% 50 1.8 2.1 1.0 10.5 2.1 7. ae-18.r30.tokyjp05.jp.bb.gin.ntt.net 18.0% 50 62.6 59.8 53.0 65.7 4.7 8. ae-5.r02.tokyjp03.jp.bb.gin.ntt.net 0.0% 50 53.6 53.7 53.6 55.3 0.3 9. ae-0.pacnet-telstra.tokyjp03.jp.bb.gin.ntt.net 0.0% 50 155.8 156.9 155.6 174.2 3.7 10. i-3-423511-peer.siko11.pr.telstraglobal.net 0.0% 50 55.8 55.9 55.5 57.0 0.3 11. i-0-1-0-10.siko-core04.bi.telstraglobal.net 10.0% 50 63.3 62.1 60.0 64.3 1.1 12. i-0-3-0-6.hkth-core01.bx.telstraglobal.net 32.0% 50 60.6 60.4 58.3 62.3 1.2 13. i-0-4-0-1.hkck01.bi.telstraglobal.net 12.0% 50 60.5 60.8 60.2 64.5 0.7 14. ??? 100.0 50 0.0 0.0 0.0 0.0 0.0 4. ix-ae-13-0.tcore1.HK2-Hong-Kong.as6453.net 0.0% 50 0.5 0.9 0.4 16.8 2.3 5. i-0-3-0-3-1112-peer.hkhh11.pr.telstraglobal.net 0.0% 50 2.1 2.3 1.9 3.4 0.5 6. i-0-0-0-5.hkhh-core02.bi.telstraglobal.net 40.0% 50 4.1 3.8 1.6 5.7 1.2 7. i-0-0-0-0.hkck01.bi.telstraglobal.net 28.0% 50 3.5 3.4 3.3 3.8 0.1 8. unknown.telstraglobal.net 28.0% 50 2.7 2.7 2.7 2.9 0.1 10. if-ae-32-2.tcore2.NTO-New-York.as6453.net 10.0% 50 155.5 155.9 155.1 173.1 2.7 11. if-ae-8-2.tcore1.NTO-New-York.as6453.net 0.0% 50 158.4 158.9 158.3 174.3 2.3 12. if-ae-12-2.tcore1.SQN-San-Jose.as6453.net 0.0% 50 154.6 151.4 149.2 207.3 8.8 13. i-0-0-0-17-peer.eqnx03.pr.telstraglobal.net 0.0% 50 257.5 258.1 257.4 270.2 1.8 14. unknown.telstraglobal.net 2.0% 50 250.1 249.7 248.6 250.8 0.6 15. i-2-0-0.tnrt50.bi.telstraglobal.net 2.0% 50 319.0 319.5 317.4 321.5 1.1 16. i-2-1-0.nwk-core01.bi.telstraglobal.net 2.0% 50 347.2 347.6 345.5 349.2 1.1 17. unknown.telstraglobal.net 2.0% 50 331.2 332.8 329.7 353.3 4.1 18. i-0-3-0-1.ulhc01.bi.telstraglobal.net 2.0% 50 332.0 332.2 331.9 334.4 0.5 19. unknown.telstraglobal.net 2.0% 50 331.1 331.1 330.9 331.3 0.1 -- Donovan Van Dyk SOC Network Engineer Office: +1.954.620.6002 x911 Fort Lauderdale, FL USA [cid:image001.png@01D365E1.F9440D70] The information contained in this electronic mail transmission and its attachments may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient (or an individual responsible for delivery of the message to such person), you are strictly prohibited from copying, disseminating or distributing this communication. If you have received this communication in error, please notify the sender immediately and destroy all electronic, paper or other versions.

1 0

Automatic reply: [Marketing Mail] Re: OVH is having some issues
by Angel Diaz Acevedo 24 Nov '17

24 Nov '17

I will be out of the office returning December 4, 2017. I will respond to your e-mail upon my return. Please note, that your mail will not be forwarded. For any urgent matters, please contact (787) 625-4870. Thank you for your understanding. Best regards. =================================================== Estaré fuera de la oficina hasta el 4 de diciembre del 2017. Voy a responder su correo electrónico tan pronto como sea posible en mi regreso. Tenga en cuenta que el correo no se reenviará. Para cualquier asunto urgente, por favor póngase en contacto con (787) 625-4870. Gracias por su comprensión. Saludos cordiales, Angel Diaz Acevedo Administrador Sistemas Inf Sr. MIS Infrastructure Reliable Financial Services, Inc. | 9615 Ave. Los Romeros, Suite 1100 Urb. Montehiedra | San Juan, PR 00926 MAC O5013-011 Tel (787) 625-4872 | Fax (787) 625-4889 ADiazA(a)reliablefinancial.com A Wells Fargo Company "This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply email and delete this message. Thank you for your cooperation." "please consider the environment before printing this email" "Este mensaje puede contener información confidencial y/o privilegiada. Si usted no es el destinatario o no está autorizado para recibirlo, usted no puede usar, copiar, revelar, o tomar ninguna acción que se base en cualquier información en este mensaje. Si lo ha recibido por error, favor de notificarle al remitente inmediatamente respondiendo a este correo electrónico y borre este mensaje. Gracias por su cooperación." "por favor considere el ambiente antes de imprimir."

1 0

Broadband Issues - Philadelphia and New Jersey
by Brosius, Paul W. 22 Nov '17

22 Nov '17

Is anyone experiencing intermittent broadband (Cable or FiOS) outages with their users that remote access into your companies from home in the Philadelphia and New Jersey area's? Thanks, Paul NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. This message has been content scanned by Proofpoint. Proofpoint uses policy enforcement to scan for known viruses, spam, undesirable content and malicious code.

4 3

Level3 issues
by Dan English 21 Nov '17

21 Nov '17

Seeing issues with Level3 in upstate NY. Anyone else? -- Dan English Plexicomm - Internet Solutions dan(a)plexicomm.net | 1.866.759.4678 x103

2 1

Equinix Exchange contacts
by James Cornman 21 Nov '17

21 Nov '17

Anyone present with some contacts / influence with Equinix regarding their Exchange product? We're working to establish what they consider a unique situation thats not supported, and we're mostly getting told NO from the Equinix NOC w/o any escalation, and I'm looking to get someone with more technical expertise to talk to. We're looking to establish 2x10Gbps connections in an LACP LAG, with 2 IP addresses; 1 per MC LAG member, so we get the benefit of redundancy and capacity. Apparently the 2 IP address thing is the current show stopper. I haven't received any meaningful feedback as to whether this is a political problem or a technical one. FWIW, Other exchange points support this such as Any2 and NYIIX, etc. -James -- *James Cornman* *Chief Technology Officer*jcornman(a)atlanticmetro.net 212.792.9950 - ext 101 *Atlantic Metro Communications* *4 Century Drive, Parsippany NJ 07054* *Cloud Hosting **• **Colocation • Network Connectivity • Managed Services* Follow us on Twitter: @atlanticmetro <https://twitter.com/atlanticmetro> *• Like us on Facebook <https://www.facebook.com/atlanticmetro>* www.atlanticmetro.net

5 4

Level 3 fiber cut in Tampa??
by jd 20 Nov '17

20 Nov '17

1 0

Level3 between Atlanta and Las Vegas
by Hugo Slabbert 17 Nov '17

17 Nov '17

We lost a Level3 10G wave between Atlanta and Las Vegas around 21:32 UTC. Atlanta side still had light, but Vegas dropped RX light. Seems like it might be something a bit wider as Level3's response was: > Your circuit has been related to a higher level outage. We have engaged > our internal teams for resolution of this issue. A new update will be > available within the next hour. Please do not hesitate to contact us > with any questions or concerns you may have. -- Hugo

1 2