May 2018 - Outages - Outages Lists

AWS US-East-2 Region connectivity issues
by Ryan Langseth 31 May '18

31 May '18

AWS has confirmed region connectivity issues. We are experiencing issues reaching systems in the us-east-2 region and the AWS console interface is mostly broken for us. From the AWS service health dashboard as of 2:36 AM Central: "We are currently investigating connectivity issues in the US-EAST-2 Region." Ryan

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Google and Level 3 public DNS
by James Sharp 30 May '18

30 May '18

8.8.8.8 and 4.2.2.2 are returning SERVFAIL from our downtown Los Angeles datacenter about 80% of the time at the moment. Other public DNS servers seem to be happily returning what they need to. Anyone else seeing this?

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TW Fiber outage in Carolinas?
by jorgen mourton 29 May '18

29 May '18

Seeing a few, but not all customers on TW fiber down in NC. Anyone else? Seems to be legacy level3 stuff.

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Latency/Drop in Toronto
by Bobin Joseph 28 May '18

28 May '18

Any folks in the Canadian regions see latency/packet loss ? We have a wide range of customers on rogers/bell etc having issues talking to us. Seems to be fine from the US too, only an issue local to the ISP's in Toronto. We peer with Allstream/Cogent. Thanks, Bobin Joseph

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ADMIN:Code of Conduct reminder
by outages 21 May '18

21 May '18

Hello all, As you may know OUTAGES list has grown and matured over several thousand subscribers so it is very easy for a thread to have scores of posts while being off-topic. Keeping the list on message does become a challenge when many of us rely as a central resource for availability if not source of validation for outages. For some outages mailing list goes to NOC pages that helps determine root cause for customer experience issues and cuts down on troubleshooting time. It also helps with "the internet is broken" tickets. So sometimes it's annoying when people are sending alot of email not particularly relating to the outage. As many have already pointed "me too", "same here", "does this work for you" and twenty people replying is fairly pointless. Although this concludes with the root issues but just adds to the noise and is not a reportable outage event. You can take post outages feedback to outages-discussion list which is meant for post-mortem, troubleshooting and analysis and off-course venting. This effort requires community support as opposed to governance which we ADMINS are not a fan of. Yes we could list annoyances but we have no good answers either. We have no intention to turn on the moderation bit, this is a free flow listserv which is what makes it interesting. As a reminder for all once again, kindly review FAQ & AUP policy at, http://wiki.outages.org/index.php/Code_of_Conduct Please DO NOT reply all to this e-mail. For further input, you can reach the admin team at, admins(a)outages.org -- regards, admin team

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Slack Outage?
by Matt Freitag 21 May '18

21 May '18

We've been seeing connectivity issues to Slack for the past few minutes from 141.219/16 and whatever Verizon Wireless subnet our cellphones got dumped in. Basically it appears to the desktop client like we're not connected, mobile client just says "Connecting..." Anyone else? Matt Freitag Network Engineer Information Technology Michigan Technological University (906) 487-3696 <%28906%29%20487-3696> https://www.mtu.edu/ https://www.mtu.edu/it

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GTT --> Level3
by Shripal Daphtary 19 May '18

19 May '18

WE are having issues with GTT in NYC communicating with our L3 IPs in TPA. anyone else having any weird routing issues between these two Carriers or Locations? thx

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8x8 Services Down?
by Victor Fajardo 18 May '18

18 May '18

We are experiencing 8x8 outages at multiple locations on the East Coast of the US. Can't get through to support, seems to be completely down.

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Akamai Outage in Dallas, TX?
by Erich Kaiser 18 May '18

18 May '18

We are showing all of our sessions with them down in Dallas, TX, anyone have any ideas, I have contacted their NOC, waiting on a reply. They went down at the same time around 12:17pm CST. Not able to ping any of the IPs on DECIX or Equinix. Sincerely, Erich Kaiser

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XO Fibercut in Houston
by Warren, David 18 May '18

18 May '18

We have SIP services in Texas through TPx and they stated XO has a "major" fiber cut in the Houston area that are affecting many services. FYI ________________________________ Information contained in this transmission is attorney privileged and confidential. It is intended for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by telephone. --

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